At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive.
We empower individual talents, united by a shared commitment to excelence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.
We offer an energizing environment for career growth and the opportunity to contribute your individual vision to a legacy of creativity.
We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging.
Join us at Cartier, a place like no other, forever moving forward.
Optimal support for After Sales customers in the Boutique
Administrative management of the area of responsibility – from product acceptance to return
Intensive communication and collaboration with Richemont Customer Service
Preparation and execution of interim and main inventories in the area of repairs and leather straps
Structuring and organization of the Service area
Technical work such as polishing, engraving, and watch strap changes/shortening
Proactive complaint management
Completed commercial training or technical training as a watchmaker or goldsmith; career changers from the hotel industry are also welcome
Several years of experience in After Sales customer service, ideally in the jewelry and watch segment
High enthusiasm for our brand and our products
Good knowledge of German and English
MS Office skills and enjoyment of working with computers, as well as ideally initial experience with SAP/ERP
Take your next step with Cartier, we look forward to hearing from you!
