Founded in 2014 in the Czech Republic, Rohlik is the European leader of e-grocery in Central Europe. Already active in the Czech Republic (Rohlik.cz), Hungary (Kifli.hu) and Austria (Gurkerl.at), the company will be launching in the coming months in Germany (Knuspr.de). By owning its end-to-end operations, including all technology in-house, Rohlik provides a superior customer experience and the freshest food from local farmers and artisans, as well as a broad supermarket selection.
Team Overview
Our team of trainers helps newcomers to understand all warehouse processes. It is important for us to make their adaptation in the workplace as smooth as possible. We teach them the ins and outs of how the warehouse works. We can answer most theoretical and practical questions newcomers might have. We take an individual approach to all our newcomers. We pay attention to their skills development and observe the potential of new and existing employees. We prepare and conduct warehouse training, create individual adaptation plans and focus on feedback. Our goal is to observe the potential of each individual employee and to constantly assist them in fulfilling that potential.
Role Overview
The trainer is responsible for conducting training, supervising and supporting new and existing employees. They continuously ensure that the warehouse processes are followed correctly as orders are processed through the warehouse. They communicate closely with their manager about employees’ training progress. They assist in the development and implementation of new warehouse processes. They also ensure smooth onboarding of newcomers and offer constant support to them. You will help your teams to develop the right team dynamics and create a great place to work. You will continuously push for better and faster performance and you will be a right hand to your business manager for goals setting, performance evaluation and employee professional development.
What we expect from you
You coordinate the onboarding of new warehouse employees
You train employees from different warehouse departments (work processes/procedures)
You collaborate on the development of training materials
You motivate employees and provide feedback
You assist in the development of training materials and methods
You offer suggestions on how to optimise and improve training based on the needs of the participants
You develop performance improvement measures for underperforming employees
You evaluate the effectiveness of the training
You guarantee compliance with the rules
You are an everyday ambassador of our culture and you imprint the culture into every aspect of building our business together
You are the “go-to” person for all things, big and small
You are an advocate of learning, growing and pushing boundaries when it comes to all your teams
What we look for
An open-minded person, who is fast, result-oriented, structured, analytical, diligent and attentive to people’s needs, who likes to work with new apps and is keen on trying new technologies
You can make quick decisions in situations where standard methods and established processes fall short in order to deliver results
You can remain calm and deal with the large number of stimuli and situations that occur in the warehouse
You are fair when addressing frequent interpersonal disputes or in unclear situations
You have excellent communication skills
Graduates with one to two years of experience in fast-paced environments are welcome, as long as they have at least a year of experience with training
Somebody who is not afraid to roll up their sleeves and get on with any task
A self-starter able to work independently and deliver results without the support of a large team
Someone with a passion for a high level of customer orientation
Language Requirements:
The candidate must possess professional working proficiency in either English or German. Proficiency in additional foreign languages will be considered a strong advantage.
KPI’s typical for the position
What we offer
Your work will have a direct impact on the company's results
We will implement your good ideas almost immediately – not waiting for the approval of the headquarters somewhere in the world
You will not be bound by corporate processes
Your work has to be innovative and meaningful, we do not want to follow trends, but set them
Last but not least, we offer a fair reward for your work and the possibility for professional growth and further education. We also offer you to be part of a great bunch of people and to attend a legendary corporate event
