Do you enjoy meeting people from around the world and creating memorable guest experiences? Are you organized, friendly, and passionate about hospitality? Then we’d love to welcome you to the Neohostel team!
What You’ll Do
* Welcome guests with a warm and professional attitude
* Handle check-ins, check-outs, and reservations* Respond to phone calls and emails promptly
* Provide guests with information and assistance throughout their stay
* Process payments and maintain accurate guest records
* Work closely with housekeeping and other departments to ensure a smooth guest experience
* Resolve guest requests efficiently and professionallyWhat We’re Looking For
* At least 1 year of experience as a receptionist, front desk agent, or in a similar hospitality/customer service role
* Fluent German and English (spoken and written) – both are essential
* Polish is a strong advantage. Other additional languages are also highly valued.
* Excellent communication and customer service skills
* A positive attitude, reliability, and the ability to stay calm under pressure
* Good computer skills and willingness to learn hotel management software
* Flexibility to work shifts, including weekends and public holidays
What We Offer Competitive salary A friendly, international work environment Career growth and development opportunities ,Comprehensive training and support
A workplace where your ideas and contributions are valuedIf you’re passionate about hospitality and enjoy working with people from different cultures, we’d love to hear from you!
Job Types: Full-time, Permanent
Pay: 2.316,67€ - 2.400,00€ per month
Work Location: In person
