FOR OUR HEAD OFFICE NORTHERN EUROPE, BASED IN HAMBURG, WE ARE LOOKING FOR YOU!
Director, eCommerce Northern Europe - Hamburg, Germany
As Director, eCommerce Northern Europe, you will lead Pandora's digital growth agenda across eight markets, driving commercial performance while shaping the future of commerce in one of Pandora's most strategically important regions.
You will own the end-to-end eCommerce business, including growth strategy, trading performance, customer experience, marketplace expansion, omnichannel development, and operational excellence.
As a key member of the Northern Europe Leadership Team, you will identify new growth opportunities, influence business priorities, and play a key role in defining the future role of digital commerce within Pandora. This includes shaping how AI-driven customer experiences, emerging technologies, and new commerce models create competitive advantage and accelerate sustainable growth.
Working closely with local and global stakeholders, you will drive transformational initiatives, accelerate growth, and build the capabilities needed for the next phase of our digital journey.
Drive the Commercial Agenda
Shape the Future of eCommerce
Drive innovation across marketplaces, omnichannel, personalization, customer value, and AI-driven commerce, ensuring Pandora is at the forefront of evolving consumer shopping behaviors.
Develop strategies to strengthen Pandora's visibility and competitiveness across AI-powered search, discovery, recommendation, and agentic commerce platforms.
This role is ideal for an ambitious leader who wants to shape the future of digital commerce while delivering meaningful business growth.
What You Can Expect:
We truly care to offer you a great place to work!
Wellbeing, development & flexibility:
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30 days of vacation & special leave days (e.g. 1 day at your birthday or 2 days at your own wedding)
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Flexible working hours with opportunities for mobile working (2 days home office & 3 days office/week)
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Work from anywhere: Work up to 20 days within 12 months from anywhere in Europe
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Personal and professional development through regular e-learning modules, training and workshops
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Urban Sports Club membership at a reduced Pandora-Corporate-Rate
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Running club: Join our weekly running club where you clear your mind with an Alster-run after a working day
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Cooperation with OpenUp, a digital platform for mental well-being: We support you to thrive at work and beyond
Discounts & subsidies:
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Corporate benefits & free access to a benefits portal for discounted tickets for different events
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A great discount on our jewellery
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Company subsidised public transport ticket (we take over 25€ of the Deutschlandticket)
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Mobile Working Kit Allowance: We support you with a maximum of 500€ for your home office equipment
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Lunch allowance: Monthly pluxee vouchers – for flexible use and accepted in many restaurants and supermarkets
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Attractive company pensions scheme with an insurance package
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Pandorians refer Pandorians: We are very thankful for your employee referrals and will reward you for successful referrals
Office & Pandora culture:
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Dogs are very welcome!
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Beautiful & modern office space in the Hamburg city center
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Internationally successful company with a flat hierarchy
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A highly motivated team with a Can-Do-Attitude
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Cozy coffee area where you can grab a cup of coffee and meet for a chat
Celebrations & team-time:
We love to celebrate special moments together that matter to us like your birthday, where you are given a special leave day, or with corporate events in the summertime and at Christmas – after-work gatherings and team events are key highlights as well!
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
