Support the technical sales process throughout the entire customer journey, from initial engagement to deal closure
Prepare and deliver both standard and customized product demonstrations for customers and partners
Conduct discovery sessions and technical needs assessments to understand customer requirements
Partner with the Account Executive team by providing technical expertise during RFPs, evaluations, and pilot projects
Present robotics solutions confidently and effectively throughout the pre-sales process
Maintain and continuously improve demo environments, proof-of-concept setups, and pre-sales knowledge resources
Serve as the primary technical point of contact during the sales cycle
Collaborate closely with Sales, Product Management, and Engineering teams
Support the development of customer-centric solution concepts and technical recommendations
Play a key role in helping establish NEURA Robotics as a leading global robotics company
4+ years of experience in Technical Customer Success, Pre-Sales, Sales Engineering, Solutions Engineering, or a related customer-facing technical role
Experience working with robotics, software platforms, SDKs, APIs, AI-powered products, or comparable technical environments
Hands-on experience supporting technical pilot projects and customer integrations
Proven ability to design and deliver compelling product, technical, and solution presentations to executive-level stakeholders
Strong troubleshooting mindset with the ability to solve technical challenges in customer-facing environments
Excellent organizational skills and the ability to manage multiple projects simultaneously
Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences
Collaborative mindset and experience working cross-functionally with Sales, Product, and Engineering teams
