As Carrier Manager, you are responsible for building, managing, and continuously optimizing our carrier and service provider portfolio. Your mission is to secure competitive pricing, ensure stable service levels, and establish an efficient procurement structure that strengthens our market position and supports sustainable growth.
Lead price negotiations and manage contracts, SLAs, and framework agreements
Select and manage parcel carriers and logistics partners in line with our carrier strategy
Monitor partner performance (cost, SLA adherence, service quality) and drive improvements
Conduct cost benchmarking and market analysis to identify savings and optimization opportunities
Collaborate cross-functionally with Network Operations, Sales, Finance, and Product
Manage escalations and ensure operational continuity
Experience in logistics, procurement, or partner management
Strong understanding of carrier pricing models and service structures
Excellent negotiation and contract management skills
Analytical mindset with experience in cost modeling and performance tracking
Structured, data-driven, and solution-oriented working style
Strong communication and stakeholder management skills
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Empowerment & Impact: Flat hierarchies and the opportunity to shape structures and processes in a dynamic environment.
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International Culture: Be part of a vibrant company with an open and collaborative corporate culture.
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Workspaces: Work from our beautiful office in Hamburg or Venlo, with the flexibility to visit our other locations.
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Individual Benefits: Choose from a variety of perks via Riso (including a Germany Ticket, internet allowance, lunch subsidies, and more).
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Work-Life Balance: Flexible working hours, mobile working options and vacation days provide a balance.
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Modern Equipment: Benefit from modern workplace equipment.
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Comfort: Enjoy coffee, drinks, and fresh fruits in the office.
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Onboarding: Structured onboarding with our buddy program.
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Community: Take part in regular team events.
Andreas Thams
CCO
At Shipcloud, we are an international team united by a shared vision & passionate about logistics, e-commerce and software. Our cloud-based platform enables businesses to connect with all major shipping service providers and is designed to simplify the complex world of logistics.
We work hard, celebrate our achievements, and thrive on innovation as we push towards our goals. With offices in Hamburg, Bielefeld, Venlo, Rotterdam, and Madrid, we embrace a collaborative, creative and vibrant work environment. If you are excited by challenges, driven by results, and ready to be part of something bigger, Shipcloud is the place for you.
