Qualcomm Germany GmbH
Engineering Group, Engineering Group > Field Applications Engineering - ACIP
General Summary:
As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-gen experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Field Application Engineer, you will provide highly visible customer support through the design, development, and adoption of products. Qualcomm Engineers collaborate with cross-functional groups, external customers, and partners to determine the quality, applicability, and definition of products and inform the Business Units responsible for delivery of those products.
Minimum Qualifications:
- Bachelor's degree in Engineering, Information Systems, Computer Science, Applied Mathematics, or related field and 6+ years of Field Application Engineering or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, Applied Mathematics, or related field and 5+ years of Field Application Engineering or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, Applied Mathematics, or related field and 4+ years of Field Application Engineering or related work experience.
Preferred Qualifications :
- Master's Degree in Engineering, Information Systems, Computer Science, Business Administration, or related field.
- 12+ years of Field Application Engineering or related work experience.
- 3+ years of experience in relevant engineering areas such as hardware design, systems design, software programming, etc.
- 3+ years of experience in a sales or customer-facing role.
- 3+ years of experience working in a large matrixed organization.
- 2+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
- 1+ year of working with operating budgets and/or project financials.
Principal Duties and Responsibilities:
- Leverages advanced Field Application Engineering knowledge and experience to provide highly visible customer support through the design, development, and adoption of products (e.g., hardware, software, RF, XR, IOT, etc.).
- Serves as company liaison on highly critical administrative/technical matters and instructs customers on the design, development, selection, and use of highly advanced system architectures and equipment.
- Collects, addresses, and informs appropriate Business Units of highly critical feedback from customers regarding the quality, applicability, and definition of products.
- Collaborates with cross functional teams (e.g., sales team, etc.) in assessing the application of company products to meet customer needs, preparing product specifications for the development and implementation of highly critical customer applications/solutions, and achieving annual sales targets for designated products and solutions.
- Develops and delivers highly complicated or specialized product demos or presentations for customers and partners.
Level of Responsibility:
- Works independently with minimal supervision.
- Provides supervision/guidance to other team members.
- Decision-making is significant in nature and affects work beyond immediate work group.
- Requires verbal and written communication skills to convey complex information. May require negotiation, influence, tact, etc.
- Has a moderate amount of influence over key organizational decisions.
- Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively.
*References to a particular number of years experience are for indicative purposes only. Applications from candidates with equivalent experience will be considered, provided that the candidate can demonstrate an ability to fulfill the principal duties of the role and possesses the required competencies.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
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