20 beste Stellen als customer experience representative in hamburg, hh – aktuell auf Personalsuche

Representative, Customer Experience (f/m/d) - B2C Italy
Pandora Jewelry —Hamburg
- 2.875 € pro Monat
- Vollzeit
- ERP-Systeme
- Microsoft Office
- Kostenlose Verpflegung
Representative, Customer Experience (f/m/d) - B2B Germany
Pandora Jewelry —Hamburg
- 2.875 € pro Monat
- Vollzeit
- Kundenberatung
- ERP-Systeme
- Englisch
- Kostenlose Verpflegung
5 Tage
Sales Advisor (part time)
Essentiel Antwerp —Hamburg
- Teilzeit
13 Tage
Junior Sales Representative (Recent Graduate / Entry Level)-Germany
Cordis —Hamburg
- Vollzeit
- Homeoffice
- CRM-Software
- Vertrieb
- Mit Reiseanteil
Sales Development Representative - Hamberg m/f/d
Tandem Health —Hamburg
- Vollzeit
- Homeoffice
- CRM-Software
- Vertrieb
- Salesforce
Supervisor, Alsterhaus Hamburg - Germany
Jimmy Choo —Hamburg
- 30.500 € – 46.500 € pro Jahr
- Vollzeit
9 Tage
Commercial - Shell Graduate Programme 2026 Germany
Shell Energy —Hamburg
- Microsoft Access
- Master
- Bachelor
National Construction Manager
E.ON UK Cogeneration Ltd. —Königreich
- 69.827 € – 83.182 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Projektmanagement
- Führungserfahrung
14 Tage
Business Development Representative
Five9 —Hamburg
- Homeoffice
- Bachelor
Direkt bewerben
14 Tage
Sales Development Representative - Mining
Momentum Transfer GmbH —Hamburg
- Teilzeit
- Homeoffice
- CRM-Software
- Vertrieb
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Direkt bewerben
Commercial Excellence Analyst (f/m/x) with Salesforce.com
Smith & Nephew —Hamburg
- 59.500 € – 100.000 € pro Jahr
- Vollzeit
- CRM-Software
- Microsoft Excel
- Vertrieb
- Homeoffice-Möglichkeit
- Employee Assistance Program
Sales Development Representative
Flexport —Hamburg
- Vertrieb
- Bachelor
- Employee Assistance Program
Direkt bewerben
1 Tag
Customer Service Representative (befristet)
Safran —Norderstedt
- Vollzeit
- Kundenberatung
- Englisch
- Organisationstalent
- Kostenbeteiligung am Arbeitsweg
- Flexible Arbeitszeiten
Business Development Representative - Swiss market
Pandektes —Hamburg
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- Kommunikationsfähigkeit
Test Engineer for Aircraft Connectivity (m-f-d)
Safran —Hamburg
- Vollzeit
- Informatik
- Bachelor
- Erfahrung mit Netzwerken
Commercial - Shell Graduate Programme 2026 Germany
Shell —Hamburg
- Microsoft Access
- Master
- Bachelor
Technical Sales Manager - Germany
Parse Biosciences —Hamburg
- 70.000 € – 110.000 € pro Jahr
- Homeoffice
- Vertrieb
- Master
- Mit Reiseanteil
Direkt bewerben
Medical Science Liaison Manager - Rare Disease - North (f/m/d)
Ipsen Pharma GmbH —Hamburg
- Vollzeit
- Doktorat
- Datenanalyse
- Mit Reiseanteil
- Flexible Arbeitszeiten
Sales Development Representative
Sprinklr —Hamburg
- Vollzeit
Quality Assurance Supervisor (m/f/d)
UPS —Hamburg
- Vollzeit
- Microsoft Office
- Bachelor
- Produktion

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Representative, Customer Experience (f/m/d) - B2C Italy

Pandora Jewelry -
Hamburg

Jetzt bewerben

Details zur Stelle

Vollzeit
2.875 € pro Monat

Leistungen

Firmenevents
Kostenlose Verpflegung

Qualifikationen

ERP-Systeme
Microsoft Office

Vollständige Stellenbeschreibung

There is a lot of logistical know-how behind every beautiful piece of jewelry. Welcome to Pandora EMEA Distribution Center GmbH, a company of the Pandora Group based in Hamburg-Moorfleet! Since 2011, our mission has been to bring beautiful things to people. Our distribution center is a pioneering logistics center with the highest sustainability standards that is fully geared towards efficient processes. From here we ship our goods quickly, safely and reliably to 69 countries in Europe, the Middle East and Africa. We are as diverse as our jewelry: about 240 employees with over 40 nationalities give special moments to countless customers every day. By supplying the Pandora stores but also through direct contact with end customers. Via the online shop, we delight them with individual products, such as engravings and stylish gift packaging.

For our distribution center in Hamburg-Moorfleet, we are looking for energetic people who will ensure that wishes come true throughout the EMEA region. Join us now as

Representative, Customer Experience (f/m/d) - B2C Italy (limited 1 year contract)

Hamburg | Fulltime

Let’s DELIVER together:

The representative working on the B2C function is responsible for delivering exceptional customer service to retail customers, ensuring a positive experience across all communication channels, including phone, email, and other platforms. This role focuses on resolving customer enquiries efficiently, maintaining service quality, and ensuring high satisfaction through effective communication and problem-solving. The representative will also contribute to process optimisation, providing feedback and supporting continuous improvement initiatives that align with business goals.

In addition to retail customer interactions, the representative handles eCommerce-related escalations with our third-party contact center. They also support eCommerce warehouse returns by identifying missing returns and communicating with customers to resolve any issues. The representative plays an important role in improving customer satisfaction and supporting team goals by adapting to different customer needs.

You are the first point of contact to handle communications via email and calls delivering proactive customer service and feedback to inquiries within promised response times
You handle and resolve inquiries in a professional manner following established policies in different languages
You support in communications with our Distribution Centre functions to ensure prompt and accurate information sharing to all relevant team
You have the ability to work independently, while having a strong team ethos with a can-do approach
You uunderstand the processes and customers’ needs of the markets in support, and be able to flex these to ensure high customer satisfaction

What we DREAM of:

You have an experience in a customer-facing role, which is an advantage – virtual or in-person
You have High Motivation and Engagement
You are a native level Italian speaker and possess fluent verbal and written skills in Spanish and English
You have strong written and verbal communication skills
You show resilience against stress and great teamworking skills
You are reliable and a strong Can-Do-Attitude
You have basic knowledge of MS Office 365
You have working knowledge of CRM systems like SFSC, and an ERP system is desirable

We CARE about you:

Join our dynamic and international environment and share our values with us: WE DREAM, WE CARE, WE DARE and WE DELIVER. Our corporate culture is characterized by mutual respect, tolerance, appreciation, and willingness to perform.

As part of our Pandora family, you are an integral part of our success. That’s why we offer you a fair salary of 2875,00 € gross/month, a modern workplace, many opportunities for your personal and professional development, and attractive additional benefits – a package full of gems for you:

Internationally successful company with a flat hierarchy
A highly motivated team with a can-do attitude
Employee discounts on Pandora products
Free breakfast and lunch and free drinks
Free monthly massage
Cooperation with corporate benefits and free access to a benefits portal for discounted tickets for sport, culture events, and corporate deals
Company subsidized public transport ticket
Company pension scheme with an attractive employer contribution and insurance package
Flexible working time with opportunities for mobile working and Mobile Working Kit Allowance

We love to celebrate special moments together that matter to us, such as your birthday, when you get a day of special leave, or with company events in the summer and at Christmas.

We DARE you to apply:

Do you want to make the world more beautiful? Then simply apply via our career portal.

More information? Find out everything about Pandora as an employer here.

It is important to us that everyone feels they belong with us, regardless of ethnic origin, gender, disability, religion, ideology, age, or sexual identity.

Pandora EMEA Distribution Center • Bredowstraße 34 • 22113 Hamburg • pandoragroup.com

Job Details

Job Title

Representative, Customer Experience (f/m/d) - B2C Italy

Position Type

Full Time

Date Posted

07/06/2026

Career Area

Corporate

Location(s)

Hamburg, HH, Germany

Job ID

1397412533

Reference Number

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Jetzt bewerben

Erweiterte Suche

customer experience representative Jobs in hamburg, hh

Representative, Customer Experience (f/m/d) - B2C Italy

Representative, Customer Experience (f/m/d) - B2B Germany

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Sales Development Representative

Customer Service Representative (befristet)

Business Development Representative - Swiss market

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Commercial - Shell Graduate Programme 2026 Germany

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Medical Science Liaison Manager - Rare Disease - North (f/m/d)

Sales Development Representative

Quality Assurance Supervisor (m/f/d)

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