20 beste Stellen als it operations manager in düsseldorf – aktuell auf Personalsuche

IT Service Delivery Manager - Multi - Vendor / SIAM
Intersnack IT KG —Düsseldorf
- Vollzeit
- Hybrides Arbeiten
- PMP
- ERP-Systeme
- Bachelor
Direkt bewerben
Senior Implementation Manager – GPS Client Connectivity & Electronic Banking (Payments) (m/w/d)
HSBC —Düsseldorf
- 82.600 € – 110.000 € pro Jahr
- Vollzeit
- Englisch
- Microsoft Office
- Kommunikationsfähigkeit
- Employee Assistance Program
- Weiterbildungsprogramme
Direkt bewerben
IT Project Manager – ERP Implementation
Intersnack IT KG —Düsseldorf
- Vollzeit
- Hybrides Arbeiten
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Direkt bewerben
Operations Manager
TechBiz Global GmbH —Düsseldorf
- Vollzeit
- Homeoffice
- Englisch
- Microsoft Office
- Projektmanagement
Direkt bewerben
Projektmanager Leasing (w/m/d)
TARGOBANK —Düsseldorf
- Teilzeit
- Analysefähigkeit
- Projektmanagement
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
DevOps Product Manager (m/f/d)
ARISE GmbH —Düsseldorf
- 85.000 € – 95.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- DevOps
- Bachelor
- Produktmanagement
- Homeoffice-Möglichkeit
Direkt bewerben
Service Operations Senior Manager Technical Teams DACH (w/m/d)
Schneider Electric —Düsseldorf
- Online-Bewerbung
- Englisch
- Führungserfahrung
- Aufstiegsmöglichkeiten
Senior Manager, SOX Compliance & Internal Controls (EMEA)
Signode —Düsseldorf
- Vollzeit
- Finanzwirtschaft
- Bachelor
- Mit Reiseanteil
Direkt bewerben
10 Tage
Business Development Manager
UPS —Düsseldorf
- Vollzeit
- Englisch
- Master
- Präsentationserfahrung
14 Tage
Project & Controlling Manager
C&A —Düsseldorf
- Bestandsmanagement
- Projektmanagement
- Bachelor
6 Tage
Head of Export Control & Customs Manager DACH (f/m/d)
Schneider Electric —Düsseldorf
- Vollzeit
- Führungserfahrung
- Employee Assistance Program
- Aufstiegsmöglichkeiten
13 Tage
Senior Product Owner eMobility Roaming (gn) full-time/part-time (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Agile
- Wirtschaft
- Flexible Arbeitszeiten
14 Tage
(Senior) Manager Transformation von Kernversicherungsprozessen und -lösungen (m/w/d)
Deloitte Consulting GmbH —Düsseldorf
- Online-Bewerbung
- Englisch
- Hochschulreife
- Analysefähigkeit
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
14 Tage
IT Team Coordinator - Service Desk
Tomra —Langenfeld
- Vollzeit
- Windows
- Microsoft Office
- Führungserfahrung
Direkt bewerben
IT Service Manager (gn) full-time / part -time (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Azure
- Erfahrung in der IT
- Flexible Arbeitszeiten
IT Manager mit Fokus ERP / Microsoft Dynamics Navision und Business Sense (m/w/d)
Droege Group AG —Düsseldorf
- Informatik
- Datenbanken
- Führungserfahrung
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Manager IT Application Management (m/w/d)
Vodafone —Düsseldorf
- Vollzeit
- Homeoffice
- Informatik
- Ingenieurwissenschaft
- Englisch
- Homeoffice-Möglichkeit
- Mitarbeiter-Rabatt
1 Tag
HR Operations AVP
MUFG —Düsseldorf
- Vollzeit
- Schreibfähigkeiten
- Microsoft Office
- Wirtschaft
4 Tage
IT-Projektmanager Back Office (w/m/d)
NRW.BANK —Düsseldorf
- Doktorat
- Informatik
- Englisch
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
(Senior) Digital Product Manager (gn) full-time / part-time (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Produktmanagement
- APIs
- Führungserfahrung
- Flexible Arbeitszeiten

Ich möchte aktuelle Job-E-Mails für Stellen als it operations manager in düsseldorf erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

it operations manager jobs near düsseldorf

IT Service Delivery Manager - Multi - Vendor / SIAM

Intersnack IT KG
Düsseldorf

Direkt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

ITIL-Zertifizierung
PMP
ERP-Systeme
Bachelor
ServiceNow
Führungserfahrung
PRINCE2 Certification

Vollständige Stellenbeschreibung

We want you to grow with us:

As our IT Service Delivery Manager, you will ensure reliable, business - aligned IT services in a multi - vendor environment. Working within a SIAM operating model, you will drive service performance, hold providers accountable to SLAs and KPIs, and improve stability across Infrastructure and business services.

What we can offer:

We are expanding our IT Shared Service Delivery team and are looking for an IT Service Delivery Manager to join us. You will report directly to the Team Lead IT Shared Services and play a key role in shaping how we coordinate and integrate services across external providers to deliver high-quality IT solutions to our internal and external stakeholders like other IT departments and Operating Companies - ensuring performance transparency, continuous improvement, and a stable IT environment that supports business growth.
At Intersnack, we value continuous learning and foster a collaborative workplace that supports your personal and professional development.

How you will spend your time as our next IT Service Transition Manager:

You will collaborate with international teams across Intersnack locations and work closely with external contractors and third - party service providers. Your work will have clear impact: strengthening service performance, improving reliability, and raising the quality of day-to-day IT service delivery across the organisation.

Key responsibilities include:

Own end to end service performance across multiple providers in a SIAM setup, ensuring integrated delivery and clear accountability.
Manage the service review cadence, performance reviews, and escalation processes, ensuring all agreed actions and outcomes are followed through.
Manage SLAs and KPIs (including but not limited to availability, capacity, and performance): tracking, trend analysis, and service reporting for stakeholders and IT leadership.
Drive continual service improvement with vendors and Service Owners, including problem management and root cause analysis to prevent recurring issues.
Translate business needs into service expectations, aligning with stakeholders like HQ, OpCos, and Local ITs on priorities, service quality, and improvement roadmaps.
Work with IT a business teams to ensure smooth integration of business services into IT operations.
Support contract and commercial governance with Procurement and Legal (renewals, obligations, negotiation input) to ensure commitments are measurable and enforceable.
Reduce and manage risk and ensure compliance across third-party delivery (security, data protection, regulatory), maintaining a vendor/service risk register.
Contribute to service resilience, supporting continuity and recovery considerations where relevant to vendor - delivered services.

What we expect of you:

Extensive IT background with demonstrated expertise in service management, infrastructure environments, and end - to - end service delivery in a multi - vendor setup (ideally within a SIAM operating model).

Demonstrated experience in vendor governance, covering vendor management, contract oversight, SLA/KPI tracking, performance reviews, escalation management, and contribution to renewals/negotiations.
Strong understanding of ITIL - based service management / ITSM practices with experience supporting global IT operations, including structured service reporting and continual service improvement.
Relevant certifications such as ITIL Foundation (v3/v4) or higher and/or PRINCE2/PMP are considered an asset.
Strong analytical mindset with a track record of driving service improvement initiatives, including problem management and root cause analysis to prevent recurring issues.
Excellent communication and stakeholder management skills with a service - oriented approach, able to influence across internal teams, vendors, and leadership.
Experience with ITSM tooling (e.g., ServiceNow); BI/reporting tools (e.g., Qlik) are considered an asset.
Familiarity with or previous experience working with ERP and MES systems.
Ability to work effectively in a complex, collaborative matrix environment with virtual teams in a multi - cultural and geographically diverse setting, combined with strong problem - solving skills and mature judgement in challenging situations.
A strong command of spoken and written English is necessary, and knowledge of German is a plus.

Important: Please note that a valid work and residence permit is required for non-EU applicants for this position.

About Intersnack IT
Intersnack IT KG is a member of the Pfeifer & Langen Industrie- und Handels-KG’s group of companies and a sister company to Intersnack Group. Established from the international harmonization and centralization of Intersnack Group’s IT estate, we are responsible for all group-wide IT services for and within Intersnack Group. It’s our target to provide the common IT infrastructure, aligned IT services and business solutions according to Intersnack’s requirements. Based on a solid digital foundation, Intersnack IT KG acts as a partner to all Intersnack functions, actively contributing to Intersnack’s business strategy. Explore exciting career opportunities and learn more by visiting our website at Intersnack IT KG

About Intersnack Group
Intersnack has become one of Europe’s leading savory snacks producers by ‘creating happy snacking moments’ in people’s lives. Being privately owned, we operate with a long-term view and commit ourselves to a more sustainable world. Successfully and sustainably growing, our turnover in 2024 was more than €4.5 bn. We are now present in more than 30 countries across Europe and beyond. We have 12 regional Management Units, 45 production sites, and a total workforce of approximately 15,000 people worldwide. For further company insights, please visit the following link: Intersnack Group Overview

If you want to become part of our dynamic food industry success story, you’ll find all sorts of opportunities at Intersnack.
Join our team and help us to grow and celebrate our successes together!

Direkt bewerben

Erweiterte Suche

it operations manager Jobs in düsseldorf

IT Service Delivery Manager - Multi - Vendor / SIAM

Senior Implementation Manager – GPS Client Connectivity & Electronic Banking (Payments) (m/w/d)

IT Project Manager – ERP Implementation

Operations Manager

Projektmanager Leasing (w/m/d)

DevOps Product Manager (m/f/d)

Service Operations Senior Manager Technical Teams DACH (w/m/d)

Senior Manager, SOX Compliance & Internal Controls (EMEA)

Business Development Manager

Project & Controlling Manager

Head of Export Control & Customs Manager DACH (f/m/d)

Senior Product Owner eMobility Roaming (gn) full-time/part-time (hybrid)

(Senior) Manager Transformation von Kernversicherungsprozessen und -lösungen (m/w/d)

IT Team Coordinator - Service Desk

IT Service Manager (gn) full-time / part -time (hybrid)

IT Manager mit Fokus ERP / Microsoft Dynamics Navision und Business Sense (m/w/d)

Manager IT Application Management (m/w/d)

HR Operations AVP

IT-Projektmanager Back Office (w/m/d)

(Senior) Digital Product Manager (gn) full-time / part-time (hybrid)

Ich möchte aktuelle Job-E-Mails für Stellen als it operations manager in düsseldorf erhalten

Related Searches

Weitere Job-Standorte erkunden

We want you to grow with us:

What we can offer:

How you will spend your time as our next IT Service Transition Manager:

What we expect of you:

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt