20 beste Stellen als it project in bochum, nw – aktuell auf Personalsuche

Service Desk Supervisor Germany
UCI Kinowelt —Bochum
- Vollzeit
- Windows
- Kommunikationsfähigkeit
Linux Systems Developer
9elements GmbH —Bochum
- 45.000 € – 85.000 € pro Jahr
- Teilzeit
- Englisch
- Linux
Back End Specialist Launch Team
Ball Corporation —Gelsenkirchen
- 502.500 € – 723.600 € pro Jahr
- Hybrides Arbeiten
- Schreibfähigkeiten
- Datenanalyse
- Produktion
- Employee Assistance Program
Direkt bewerben
Project Manager Marketplaces (m/w/d) E-Commerce
Christ Juweliere und Uhrmacher seit 1863 GmbH —Hagen
- Vollzeit
- Homeoffice
- Englisch
- Microsoft Office
- Analysefähigkeit
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Direkt bewerben
PhD candidate (m/f/x) in the Research Training Group “Monoaminergic Neuronal Networks & Disease” – Mechanistic aspects of GPCR signaling
Ruhr Universität Bochum —Bochum
- Teilzeit
- Forschungserfahrung
- Master
- Sprachkenntnisse werden vermittelt
Service Desk Supervisor Germany
United Cinemas International Multiplex GmbH —Bochum
- Vollzeit
- Windows
- Kommunikationsfähigkeit
Master Thesis - »Monitoring & AI« for Geothermal and Energy Systems
Energy Infrastructures and Geotechnologies —Bochum
- Forschungserfahrung
- Master
- Machine Learning
- Flexible Arbeitszeiten
Supply Chain Expert - Project Manager Sourcing Optimization (f/m/d)
E.ON SE —Essen
- Teilzeit
- Hybrides Arbeiten
- Doktorat
- Master
- Projektmanagement
- Kostenloser Parkplatz
Key Account Officer/Project Manager
DNV —Essen
- Vollzeit
- Hybrides Arbeiten
- Forschungserfahrung
- Employee Assistance Program
Senior Consultant Technology & Solution Architecture (f/m/d)
E.ON Digital Technology GmbH —Essen
- Vollzeit
- Hybrides Arbeiten
- Projektmanagement
- Mit Reiseanteil
- Agile
- Homeoffice-Möglichkeit
OpenBMC Developer
9elements GmbH —Bochum
- 45.000 € – 85.000 € pro Jahr
- Teilzeit
- Englisch
Project Manager Digital Health (m/w/d)
VISUS Health IT GmbH —Bochum
- Vollzeit
- Englisch
- Mit Reiseanteil
- Weiterbildungsprogramme
Research Assistant (m/f/x) – Numerical and experimental work
Ruhr Universität Bochum —Bochum
- Vollzeit
- Doktorat
- Master
- Scripting
- Sprachkenntnisse werden vermittelt
Postdoctoral positions in Research Area II of the Cluster of Excellence RESOLV (m,f,x)
Ruhr Universität Bochum —Bochum
- Vollzeit
- Doktorat
- Künstliche Intelligenz
- Sprachkenntnisse werden vermittelt
PhD Researcher (m,f,x) on Human-Centric Large Language Models (3 years)
Ruhr Universität Bochum —Bochum
- Vollzeit
- Doktorat
- Informatik
- Master
- Sprachkenntnisse werden vermittelt
- Flexible Arbeitszeiten
14 Tage
Working Student (all genders welcome) - Research and Development Alkaline Water Electrolysis (AWE) - Design
ThyssenKrupp —Dortmund
- Hybrides Arbeiten
- CAD
- Master
- Mechanikkenntnisse
Postdoctoral positions in Research Area I of the Cluster of Excellence RESOLV (m,f,x)
Ruhr Universität Bochum —Bochum
- Vollzeit
- Doktorat
- Sprachkenntnisse werden vermittelt
Automation Engineer - Project Execution & Product Development (all genders welcome)
ThyssenKrupp —Dortmund
- Teilzeit
- Mit Reiseanteil
- Erfahrung mit Netzwerken
- Elektrotechnik
7 Tage
Working Student Project Management (m/f/d)
SITA Switzerland Sarl —Dortmund
- Microsoft Powerpoint
- Azure
- DevOps
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Postdoctoral Researcher in Biopsychology (m/f/x)
Ruhr Universität Bochum —Bochum
- Vollzeit
- Doktorat
- Psychologie
- Sprachkenntnisse werden vermittelt

Ich möchte aktuelle Job-E-Mails für Stellen als it project in bochum, nw erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

it project jobs near bochum, nw

Jobs als Postdoctoral Researcher in Bochum

Jobs als Automation Engineer in Dortmund

Jobs als Key Account Manager in Essen

Jobs als Supply Chain Manager in Essen

Jobs als Project Manager in Dortmund

Jobs als Research Assistant in Bochum

Jobs als Linux Engineer in Düsseldorf

Jobs als Linux Engineer in Berlin

Jobs als Linux Engineer in Bonn

Jobs als Ton, Tonmeister, Tontechniker, Sound Engineer in Köln

Jobs als Working Student Software Engineer in München

Jobs als Commissioning Engineer in Frankfurt Am Main

Jobs als Postdoctoral Fellow, Computational Chemistry in Berlin

Jobs als Postdoctoral Researcher in Göttingen

Jobs als Postdoctoral Researcher in Tübingen

Jobs als Postdoctoral Researcher in Berlin Mitte

Jobs als Bedienung, Kellner, Service in Schwandorf In Bayern

Jobs als Museum Service in Berlin

Jobs als Team Lead Customer Service in Home Office

Jobs als Medizin Student in Hannover

Service Desk Supervisor Germany

UCI Kinowelt -
Bochum

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

ITIL-Zertifizierung
Windows
ServiceNow
Kommunikationsfähigkeit
Active Directory

Vollständige Stellenbeschreibung

Join our team as a Service Desk Supervisor and play a key role in shaping an exceptional IT support experience across Germany and Southern Europe. You’ll guide a motivated team, drive service excellence, and make a real impact every day in a dynamic, peoplefocused environment. If you’re a proactive leader who loves developing talent and improving service performance, we’d love to meet you.

Location: Germany (Bochum Hybrid)
Role: Service Desk Supervisor
Employment Type: Full-time
Department: IS Service Desk
Reports To: Service Desk Manager
Languages: German and English

About the Role

We are looking for a Service Desk Supervisor to join our Southern Europe team and oversee the delivery of a highquality, customerfocused IT Service Desk operation in Germany.

In this role, you will lead, support, and develop a team of Service Desk Technicians, ensuring consistent service excellence, strong incident and request management, and efficient processes aligned with our standards and values.

This is an ideal position for someone with strong technical understanding, excellent communication skills, and a genuine passion for developing people while improving service performance.

Why Join Us?

At UCI, we foster a collaborative, inclusive, and supportive environment where leaders empower their teams to grow.

You will have the opportunity to:

Influence service quality across the region
Lead a motivated team and improve their capability
Work closely with Service Delivery, IS teams, and crossfunctional partners
Contribute to continuous service improvement and documentation
Be part of a dynamic, peoplefocused technology culture

What You’ll Be Doing

Team Leadership & People Management

Lead and support the German Service Desk team in daytoday operations.
Ensure high-quality communication, ownership, and customer care across all interactions.
Coach team members, provide feedback, and address performance issues constructively.
Plan and coordinate team training, onboarding, and development activities.
Promote teamwork, collaboration, and a positive work environment.
Be main support for Support office users and point of contact for cinemas.

Service Operations & Technical Oversight

Ensure proper triage, diagnosis, and resolution of incidents and service requests.
Guarantee adherence to Incident Management, Service Request, and Major Incident procedures.
Act as an escalation point for complex or highimpact issues, including out-of-hours situations when required.
Oversee ticket quality, ensuring all cases include sufficient detail for resolution and review.
Manage relationships with suppliers and third parties for escalations and onsite visits.

Documentation, Processes & Continuous Improvement

Create, maintain, and improve knowledge base articles and service documentation.
Support monitoring of system and service health across the region.
Ensure full compliance with SOX and internal controls.
Maintain and support the ITSM platform (ServiceNow).
Participate in regional and cross-functional projects as required.

Who You Are

You are an empathetic, proactive, and organised leader with a passion for IT service excellence. You bring:

Skills & Experience

Solid understanding of IT systems and troubleshooting.
Technical background with experience in:
- Active Directory / Windows environments
- LAN/WAN fundamentals
- Routine installation/configuration of hardware and software
Familiarity with corporate applications.
Experience with M365 and ServiceNow (desirable; training available).
Ability to prioritise, coordinate, and manage workloads in a fast-paced environment.
Strong communication skillsclear, friendly, and businessoriented.
Proven ability to resolve problems using data and structured methods.
Strong sense of ownership, accountability, and teamwork.
Experience with ITIL Foundation is a plus.

Our Values (How You Lead)

Passion: Seek continuous improvement and aim to exceed expectations.
Insight: Apply experience and available tools to restore service quickly.
Accountability: Own issues until full resolution and support the team.
Respect: Welcome diverse opinions and approaches.
Trust: Act with integrity, communicate clearly, and build confidence.
Fun: Foster a friendly and enjoyable work environment.

What We Offer

A supportive, diverse, and inclusive workplace
Opportunities to grow your career within IS and Service Delivery
Ongoing training and development
Competitive salary and benefits
A role that allows you to make real impact every day

How to Apply

If you are excited to lead a high-performing team and deliver outstanding IT service, we would love to hear from you.

Jetzt bewerben

Erweiterte Suche

it project Jobs in bochum, nw

Service Desk Supervisor Germany

Linux Systems Developer

Back End Specialist Launch Team

Project Manager Marketplaces (m/w/d) E-Commerce

PhD candidate (m/f/x) in the Research Training Group “Monoaminergic Neuronal Networks & Disease” – Mechanistic aspects of GPCR signaling

Service Desk Supervisor Germany

Master Thesis - »Monitoring & AI« for Geothermal and Energy Systems

Supply Chain Expert - Project Manager Sourcing Optimization (f/m/d)

Key Account Officer/Project Manager

Senior Consultant Technology & Solution Architecture (f/m/d)

OpenBMC Developer

Project Manager Digital Health (m/w/d)

Research Assistant (m/f/x) – Numerical and experimental work

Postdoctoral positions in Research Area II of the Cluster of Excellence RESOLV (m,f,x)

PhD Researcher (m,f,x) on Human-Centric Large Language Models (3 years)

Working Student (all genders welcome) - Research and Development Alkaline Water Electrolysis (AWE) - Design

Postdoctoral positions in Research Area I of the Cluster of Excellence RESOLV (m,f,x)

Automation Engineer - Project Execution & Product Development (all genders welcome)

Working Student Project Management (m/f/d)

Postdoctoral Researcher in Biopsychology (m/f/x)

Ich möchte aktuelle Job-E-Mails für Stellen als it project in bochum, nw erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt