20 beste Stellen als english it support in berlin – aktuell auf Personalsuche

IT Support & Workplace (ITSW) Agent (f/m/d)
BMG —Berlin
- Vollzeit
- Hybrides Arbeiten
- Informatik
- Bachelor
- Erfahrung in der IT
Direkt bewerben
IT Support Administrator (all genders)
Highsnobiety —Berlin
- Hybrides Arbeiten
- Google Suite
- Windows
- Microsoft Office
Digital & IT Support Analyst (m/f/d)
Corning —Berlin
- ERP-Systeme
- Windows
- Bachelor
- Employee Assistance Program
IT Support Specialist (m/f/d) ( 32 hours a week )
LYNX Berlin —Berlin
- Vollzeit
- Windows
- Finanzdienstleistungen
- Kostenlose Verpflegung
Direkt bewerben
IT Support Specialist (all genders)
Sunday Natural Products GmbH —Berlin
- Vollzeit
- Scripting
4 Tage
IT Support Specialist (all genders)
Sunday Natural —Berlin
- Vollzeit
- Scripting
IT Support / TechOps Specialist (m/f/d)
Pliant —Berlin
- Vollzeit
- Hybrides Arbeiten
- Management-Erfahrung
- Windows
- Erfahrung mit Netzwerken
Direkt bewerben
IT Administrator (m/f/d) - part time
Sharpist GmbH —Berlin
- Teilzeit
- Hybrides Arbeiten
- Bachelor
Direkt bewerben
IT Operations & AI Support Tutor - Freelance
Kiron Education gGmbH —Berlin
- 28 € – 35 € pro Stunde
- Teilzeit
- Azure
- Erfahrung in der IT
- Künstliche Intelligenz
Direkt bewerben
10 Tage
Junior/Mid-Level Customer Care Agent
Genki —Berlin
- 2.250 € – 2.750 € pro Jahr
- Vollzeit
- Homeoffice
- Homeoffice-Möglichkeit
Direkt bewerben
2 Tage
Student Assistant - AI & Data Solutions
Ärzte ohne Grenzen e. V. —Berlin
- 15,10 € pro Stunde
- Teilzeit
- Künstliche Intelligenz
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
1 Tag
Technical Support Engineer
DeepHealth —Berlin
- 35.000 € – 50.000 € pro Jahr
- Vollzeit
- Homeoffice
- Software-Fehlerbehebung
- Windows
- Bachelor
Direkt bewerben
Workplace IT Intern (f/m/x)
LiveEO GmbH —Berlin
- Vollzeit
- Windows
- Scripting
- Erfahrung mit Netzwerken
Direkt bewerben
Customer Support (Working Student) (m/f/d)
voize —Berlin
- Wochenendarbeit möglich
- Hybrides Arbeiten
- Salesforce
- Flexible Arbeitszeiten
5 Tage
Junior Card Operations Analyst
solarisBank AG —Berlin
- 36.000 € – 46.000 € pro Jahr
- Englisch
- SQL
- Mathematikkenntnisse
Technical Support (Working Student) (m/f/d)
voize —Berlin
- Wochenendarbeit möglich
- Hybrides Arbeiten
- Informatik
- APIs
- Flexible Arbeitszeiten
5 Tage
IT System Administrator (m/f/d)
Rapid Data GmbH —Berlin
- Vollzeit
- Azure
- Windows
- SharePoint
Direkt bewerben
2 Tage
Associate Consultant (Germany) - Entry-Level Technology Consulting (Life Sciences)
Veeva Systems —Berlin
- 48.000 € pro Jahr
- Vollzeit
- Mit Reiseanteil
IT Governance Analyst (all genders)
tonies —Berlin
- Teilzeit
Direkt bewerben
Customer Support Agent- DE
Sumup —Berlin
- Empfehlungsprogramm

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english it support jobs near berlin

IT Support & Workplace (ITSW) Agent (f/m/d)

BMG -
Berlin

Direkt bewerben

Details zur Stelle

Vollzeit

Leistungen

Jobticket

Qualifikationen

Jira
ITIL-Zertifizierung
Informatik
Bachelor
Confluence
MacOS
Erfahrung in der IT
Active Directory
Intune
VPN

Vollständige Stellenbeschreibung

Company Description

Founded in 2008, BMG reimagined the relationship between music companies, songwriters, and artists by offering fairer contracts, greater creative freedom, and unparalleled transparency in royalties and licensing. Now the fourth-largest music company in the world, BMG combines human creativity with cutting-edge technology to connect music with global audiences. With 16 offices across 13 key markets, BMG represents more than three million songs and recordings, including some of the most iconic catalogs and works from leading artists and songwriters including will.i.am, Jean-Michel Jarre, Tina Turner, Jason Aldean, Jelly Roll, Paul Simon, and many more. BMG is wholly owned and privately held by the international media, services and education company Bertelsmann.

Job Description

We are looking for a passionate IT Support & Workplace (ITSW) Agent to join the Berlin branch of our global IT Support & Workplace team. In this role, you will provide comprehensive support across all IT workplace services for BMG teams throughout our European offices. As part of our global Service Delivery team, you will help ensure that our services are highly available, fit for purpose, and aligned with our commitment to delivering an exceptional user experience.

In this position, a passion for customer support is key. You will collaborate with various IT teams, external vendors, business units, and stakeholders. As such, this role requires high flexibility, outstanding communication skills, a robust technical/security skillset, and a strong service-oriented mindset.

What You'll Be Doing

Provide daily remote and in-person support across IT workplace services, including O365, JAMF, Intune/Autopilot, Video Conferencing, Active Directory, Access Management, and Okta.
Manage tickets and workload effectively through ITSM tools such as Jira and Confluence, ensuring timely and user-focused updates.
Contribute to the team’s knowledge management platform by creating and maintaining processes, technical guides, and how-to documentation.
Participate in Incident, Problem, and Change Management for IT Support and Workplace services.
Collaborate on projects led by the IT Support and Workplace function.
Work as part of a global team that designs, protects, and manages workplace services for BMG.
Stay abreast of emerging technologies and security threats, proactively assessing and evaluating them for potential adoption within the organization.

Qualifications

Bachelor’s degree in Computer Science, a related technical field, or an equivalent combination of education and practical work experience.
3+ years of experience in a workplace management/support role or a similar position within a professional IT environment.
Deep expertise in end-user device support (Windows & macOS), package management, patch management, and standard support procedures.
ITIL certification or at least 3 years of experience working within the ITIL framework.
Solid understanding of core network and workplace concepts (connectivity, Wi‑Fi, VPN, basic routing, and firewall behavior) sufficient to troubleshoot common user issues and effectively liaise with specialist teams.
Experience with corporate video conferencing products and services (e.g., MS Teams, Zoom, or modern conference room setups).
Strong communication and interpersonal skills, with the ability to explain complex technical topics in clear, non‑technical language.
Proven ability and desire to engage and collaborate with a diverse set of stakeholders.
Fluency in English is required; knowledge of German (Level B2) is a plus.

Additional Information

Now What's In It For You

A modern office in the heart of Berlin and flexible options for remote work
Numerous benefits such as a free BVG job ticket, a reduced-price membership for Urban Sports, discounts for Bertelsmann employees, among others
Ongoing training opportunities on our internal platforms BMG Campus and Bertelsmann University
A collaborative work environment with an open, appreciative community of people who all share the same passion for working with artists and songwriters
Our unique corporate culture based on strong values and mutual support that make us a great team

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english it support Jobs in berlin

IT Support & Workplace (ITSW) Agent (f/m/d)

IT Support Administrator (all genders)

Digital & IT Support Analyst (m/f/d)

IT Support Specialist (m/f/d) ( 32 hours a week )

IT Support Specialist (all genders)

IT Support Specialist (all genders)

IT Support / TechOps Specialist (m/f/d)

IT Administrator (m/f/d) - part time

IT Operations & AI Support Tutor - Freelance

Junior/Mid-Level Customer Care Agent

Student Assistant - AI & Data Solutions

Technical Support Engineer

Workplace IT Intern (f/m/x)

Customer Support (Working Student) (m/f/d)

Junior Card Operations Analyst

Technical Support (Working Student) (m/f/d)

IT System Administrator (m/f/d)

Associate Consultant (Germany) - Entry-Level Technology Consulting (Life Sciences)

IT Governance Analyst (all genders)

Customer Support Agent- DE

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