20 beste Stellen als technical support specialist in berlin, be – aktuell auf Personalsuche

Technical Customer Support Specialist (Level 2)
NoDi GmbH —Berlin
- 40.000 € – 50.000 € pro Jahr
- Hybrides Arbeiten
Direkt bewerben
Working Student (m/f/d) for the High-Voltage Vehicle Development Department: VEFK Support in In-Vehicle and Test Bench Testing – Berlin
MBition GmbH —Berlin
- Teilzeit
- Elektrotechnik
- Kommunikationsfähigkeit
- Flexible Arbeitszeiten
Technical Onboarding Specialist (m/w/d)
Jameda —Berlin
- Online-Bewerbung
- Hybrides Arbeiten
- Informatik
- Analysefähigkeit
- Kommunikationsfähigkeit
Direkt bewerben
Technical Specialist (m/w/x)
Apple —Berlin
- Kundenberatung
- Flexible Arbeitszeiten
Technical Sales Specialist – Biomolecules & Advanced Therapeutics (Europe)
Biotage —Berlin
- Homeoffice
- Doktorat
- Master
- Bachelor
Technical Training Specialist
DeepHealth —Berlin
- 55.000 € – 75.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Bachelor
- Ohne Hochschulabschluss
- Mit Reiseanteil
Direkt bewerben
People Operations Specialist (m/f/d)
BeWunder —Berlin
- Vollzeit
- Mit Reiseanteil
- Empfehlungsprogramm
Direkt bewerben
Civil & Building Engineer - (m/w/d)
Tesla —Berlin
- Vollzeit
- Tiefbau
IT Operations Specialist (f/m/x) - Berlin
icon group —Berlin
- 42.000 € – 47.000 € pro Jahr
- Vollzeit
- Mit Reiseanteil
- Führungserfahrung
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Direkt bewerben
14 Tage
ARCHITECT / REVIT–BIM SPECIALIST COORDINATOR (M/F/D) – IMMEDIATE START
C.F. Møller —Berlin
- Dringend gesucht
Project Executive (f/m/d) – Healthcare
Ipsos —Berlin
- Wirtschaft
- Flexible Arbeitszeiten
4 Tage
Technical Support Specialist - French
NinjaOne —Berlin
- Vollzeit
- Informatik
- Informatik
- Bachelor
3 Tage
(Junior) IT Support Specialist (f/m/d)
Productsup —Berlin
- 42.000 € – 44.000 € pro Jahr
- Hybrides Arbeiten
- Employee Assistance Program
- Empfehlungsprogramm
Direkt bewerben
11 Tage
Data Protection Specialist, Germany (m/w/d)
UNIQLO —Berlin
- Vollzeit
- Hybrides Arbeiten
Service Technician / TOC Specialist – VoIP & SIP (m/w/d)
Netcom Connected Services GmbH —Berlin
- Vollzeit
- Gleitzeit
- Aufstiegsmöglichkeiten
Direkt bewerben
Wolt Drive Onboarding Specialist
Wolt —Berlin
- Vollzeit
- Englisch
- Master
- Kommunikationsfähigkeit
- Flexible Arbeitszeiten
IT Operations Administrator (f/m/d)
Focused —Berlin
- Vollzeit
Engineering Manager - Packet Processing
EMnify GmbH —Berlin
- Homeoffice
Operations Coordinator, Fleet (m/f/d) - Berlin
Tesla —Berlin
- Vollzeit
- Kommunikationsfähigkeit
Senior HR Specialist - Recruiting & Onboarding (m/f/d) in Berlin or Konstanz
KNIME AG —Berlin-Kreuzberg
- Vollzeit
- Hybrides Arbeiten
- Organisationstalent
- Flexible Arbeitszeiten

Ich möchte aktuelle Job-E-Mails für Stellen als technical support specialist in berlin, be erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

technical support specialist jobs near berlin, be

Technical Customer Support Specialist (Level 2)

NoDi GmbH -
Berlin

Direkt bewerben

Details zur Stelle

40.000 € – 50.000 € pro Jahr

Vollständige Stellenbeschreibung

We're NODI, a Berlin-based consumer electronics startup. We build the NODI Flip, a screen-free audio device for kids, with Spotify integration, voice messaging, offline content, and optional LTE. Our mission: give children music, audiobooks, and a connection to their family without putting them in front of a screen.

As our Technical Customer Support Specialist (Level 2), you're the technical backbone of our support team, the person who takes over when things get tricky.

http://www.nodi.kids

Tasks

Diagnosing and resolving technical cases: failed firmware (OTA) updates, WiFi and LTE connectivity issues, app pairing, Spotify integration
Deciding whether a device can be fixed remotely or needs replacement, and owning the replacement process
Escalating reproducible bugs to our engineering team with clean, structured documentation they can act on directly
Answering tickets in our helpdesk in German and English, friendly, clear, and in the informal tone parents know us for
Maintaining and expanding our Help Center and reply templates so Level 1 and our AI-assisted drafts keep getting better
Working with AI tools that pre-draft replies, your job is increasingly to review, improve, and solve the hard cases, not type on an assembly line.

Requirements

Experience in technical customer support (Level 2 or comparable), ideally with hardware or IoT products
Genuine technical depth: you troubleshoot systematically and can explain technology in a way stressed parents understand
Very good written and spoken-level German and English
Experience with a helpdesk system (Gorgias, Zendesk, Freshdesk, or similar)
A self-directed, structured way of working. We have short paths and lots of ownership
Bonus: experience with firmware/OTA topics, Bluetooth/WiFi diagnostics, or products for kids and families

Benefits

A product you can stand behind. Parents love it, and so do kids
Direct impact: your support insights feed straight into product and engineering decisions
Modern tooling and AI-assisted workflows
Hybrid work: a mix of home office and our Berlin or Düsseldorf office
Salary: €40,000-€50,000
Further benefits: lunch allowance, and of course, your own NODI Flip.

Sounds like you? Send us your CV and a few sentences on why technical support is your thing, no formal cover letter needed. The process includes a short practical exercise with real (anonymized) tickets, so you see what the work actually looks like and we see how you think.

We're looking forward to hearing from you!
Your NODI Team

Direkt bewerben

Erweiterte Suche

technical support specialist Jobs in berlin, be

Technical Customer Support Specialist (Level 2)

Working Student (m/f/d) for the High-Voltage Vehicle Development Department: VEFK Support in In-Vehicle and Test Bench Testing – Berlin

Technical Onboarding Specialist (m/w/d)

Technical Specialist (m/w/x)

Technical Sales Specialist – Biomolecules & Advanced Therapeutics (Europe)

Technical Training Specialist

People Operations Specialist (m/f/d)

Civil & Building Engineer - (m/w/d)

IT Operations Specialist (f/m/x) - Berlin

ARCHITECT / REVIT–BIM SPECIALIST COORDINATOR (M/F/D) – IMMEDIATE START

Project Executive (f/m/d) – Healthcare

Technical Support Specialist - French

(Junior) IT Support Specialist (f/m/d)

Data Protection Specialist, Germany (m/w/d)

Service Technician / TOC Specialist – VoIP & SIP (m/w/d)

Wolt Drive Onboarding Specialist

IT Operations Administrator (f/m/d)

Engineering Manager - Packet Processing

Operations Coordinator, Fleet (m/f/d) - Berlin

Senior HR Specialist - Recruiting & Onboarding (m/f/d) in Berlin or Konstanz

Ich möchte aktuelle Job-E-Mails für Stellen als technical support specialist in berlin, be erhalten

Related Searches

Weitere Job-Standorte erkunden

Tasks

Requirements

Benefits

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt