20 beste Stellen als gaming support in berlin, be – aktuell auf Personalsuche

Trading Support Operator EMEA (m/f/x)
GRID eSports GmbH —Berlin
- Wochenendarbeit möglich
- Homeoffice
- Hochschulreife
- APIs
Direkt bewerben
Game Economy Designer (f/m/d)
Kolibri Games GmbH —Berlin
- Vollzeit
- Microsoft Excel
- Datenanalyse
- Psychologie
- Mitgliedschaft im Fitnessstudio
- Flexible Arbeitszeiten
Performance Marketing Specialist (m/f/d)
Neuronation —Berlin
- 45.000 € – 75.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Englisch
- Projektmanagement
- Python
- Flexible Arbeitszeiten
Direkt bewerben
Business Development Associate, Gaming
AppLovin —Berlin
- 53.762 € – 80.091 € pro Jahr
- Vertrieb
- Wirtschaft
- Marketing
Direkt bewerben
Junior Product Manager (Full Time - Remote)
THE COLLECTIVE ACE GMBH —Berlin-Mitte
- Vollzeit
- Homeoffice
- Microsoft Powerpoint
- Microsoft Word
- SQL
- Flexible Arbeitszeiten
Promoter (m/w/d) für Harman Kardon im Saturn Berlin Alexanderplatz
1SP Agency —Berlin
- 15 € – 35 € pro Stunde
- Teilzeit
- Vertrieb
- Marketing
- Verkauf im Einzelhandel
Direkt bewerben
Internship Game Design
Stratosphere Games —Berlin
- Vollzeit
- Kommunikationsfähigkeit
Direkt bewerben
General Manager - Live Studios (Hybrid-casual Games)
Voodoo —Berlin
- Vollzeit
Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included
Next Job Abroad —Berlin
- 26.000 € – 30.000 € pro Jahr
- Wochenendarbeit möglich
- Homeoffice
- Kundenberatung
- Hochschulreife
- Umzugskostenzuschuss
Direkt bewerben
MOBA Trading Analyst – Esports (m/f/x)
GRID eSports GmbH —Berlin
- Teilzeit
- Homeoffice
- Datenanalyse
- SQL
- Bachelor
Direkt bewerben
Site Reliability Engineer
PlayStation Global —Berlin
- Bereitschaftsdienst
- Java
- AWS
- C++
2D Games Animator - Freelancing - Fully Remote
SOFTGAMES —Berlin
- Teilzeit
- Homeoffice
- HTML
Direkt bewerben
(Studentische) Aushilfe (m/w/d) Event/Fläche XPERION
Media-Saturn Deutschland GmbH —Berlin
- Englisch
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
Direkt bewerben
UI/UX Designer (f/m/d)
Kolibri Games GmbH —Berlin
- Vollzeit
- Forschungserfahrung
- Psychologie
- Mitgliedschaft im Fitnessstudio
- Flexible Arbeitszeiten
Analyst, Business Development, Gaming
AppLovin —Berlin
- 53.762 € – 80.091 € pro Jahr
- Vertrieb
- Marketing
- Verhandlungsgeschick
Direkt bewerben
Nordic Speaking - Customer Service iGaming in Malta - Relocation Included
Next Job Abroad —Berlin
- 26.000 € – 30.000 € pro Jahr
- Vollzeit
- Homeoffice
- Software-Fehlerbehebung
- Kundenberatung
- Englisch
- Umzugskostenzuschuss
Direkt bewerben
German Social Media and AI Content Specialist - Relocate to Greece
Next Job Abroad —Berlin
- Vollzeit
- Tippen
- Künstliche Intelligenz
- Umzugskostenzuschuss
Direkt bewerben
Senior Technical QA Tester (f/m/d)
Kolibri Games GmbH —Berlin
- Vollzeit
- SQL
- Agile
- Python
- Mitgliedschaft im Fitnessstudio
- Flexible Arbeitszeiten
Nordic Speaking - Customer Support Agent iGaming in Malta - Relocation Included
Next Job Abroad —Berlin
- 26.000 € – 30.000 € pro Jahr
- Vollzeit
- Homeoffice
- Microsoft Excel
- Kundenberatung
- Hochschulreife
- Umzugskostenzuschuss
Direkt bewerben
Senior QA Manager - Mobile Games - Fully Remote
SOFTGAMES —Berlin
- Vollzeit
- Homeoffice
- Informatik
- Bachelor
- Analytik
- Flexible Arbeitszeiten
Direkt bewerben

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Trading Support Operator EMEA (m/f/x)

GRID eSports GmbH
Berlin

Direkt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Jira
Slack
Hochschulreife
APIs
GRID

Vollständige Stellenbeschreibung

Do you enjoy helping customers with complex issues?
Are you a champion of customer-first processes?
Do you have an interest in competitive video gaming?

If the answers to the above questions are yes, then this role could be ideal for you!

In this role, you will join the Support Organization at GRID, a team of customer-facing Support Operators across the globe, where a professional client-first mentality is crucial to delivering customer service excellence.

You will work closely with sportsbook customers and internal stakeholders to support the delivery of GRID's Odds products and trading-related services.

You will be responsible for investigating customer queries and operational alerts, communicating directly with customers, and supporting the resolution of issues affecting GRID's Odds products.

What you will do

Act as the primary point of contact for sportsbook customers regarding GRID's Odds products and trading-related services
Respond to customer queries and operational alerts, ensuring issues are acknowledged and investigated in a timely manner
Support customers with questions related to fixture coverage, market coverage, market availability, settlement, and product behavior
Gather and validate information to determine the nature and impact of customer-reported issues
Escalate issues to the appropriate internal teams when necessary
Help improve the GRID product suite based on customer feedback and defects you've identified
Log and track operational, product, and service issues
Continuously develop your knowledge of esports, sportsbook operations, betting markets, and GRID products to enhance service quality and decision-making
Contribute daily to our knowledge base to share your knowledge with GRID employees, partners, and customers

Your skills will include

Previous experience in customer-facing Support, Operations, or similar roles
Strong attention to detail
Excellent written and verbal communication skills
Ability to learn new products, services, and operational workflows quickly
Ability to investigate issues and gather relevant information
Strong problem-solving skills
Experience with collaborative tools such as Slack, G-Suite, Jira, and Teams
Interest in esports, betting, or data-driven products
Ability to work effectively in a fast-paced operational environment
Available to work shifts and weekends if required
Excellent written and spoken English, with other languages a plus

Nice to have

Experience working in sportsbook, betting, or trading environments
Understanding of betting markets and settlement processes
Understanding of esports tournament structures, formats, and rules
Experience supporting B2B customers
Familiarity with data feeds, APIs, or technical products

Direkt bewerben

Erweiterte Suche

gaming support Jobs in berlin, be

Trading Support Operator EMEA (m/f/x)

Game Economy Designer (f/m/d)

Performance Marketing Specialist (m/f/d)

Business Development Associate, Gaming

Junior Product Manager (Full Time - Remote)

Promoter (m/w/d) für Harman Kardon im Saturn Berlin Alexanderplatz

Internship Game Design

General Manager - Live Studios (Hybrid-casual Games)

Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included

MOBA Trading Analyst – Esports (m/f/x)

Site Reliability Engineer

2D Games Animator - Freelancing - Fully Remote

(Studentische) Aushilfe (m/w/d) Event/Fläche XPERION

UI/UX Designer (f/m/d)

Analyst, Business Development, Gaming

Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

German Social Media and AI Content Specialist - Relocate to Greece

Senior Technical QA Tester (f/m/d)

Nordic Speaking - Customer Support Agent iGaming in Malta - Relocation Included

Senior QA Manager - Mobile Games - Fully Remote

Ich möchte aktuelle Job-E-Mails für Stellen als gaming support in berlin, be erhalten

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