20 beste Stellen als customer success healthcare in berlin, be – aktuell auf Personalsuche

Care Expert - Customer Training (m/f/d)
voize —Berlin
- Vollzeit
- Hybrides Arbeiten
- Flexible Arbeitszeiten
CRM Lead(m/w/d)
FORMEL Skin —Berlin
- Vollzeit
- CRM-Software
- Führungserfahrung
- Marketing
- Flexible Arbeitszeiten
- Empfehlungsprogramm
Direkt bewerben
11 Tage
Hospital Affairs Lead - Germany (East)
Rhythm Pharmaceuticals —Berlin
- Vollzeit
- CRM-Software
- Doktorat
- Vertrieb
Implementation Consultant (m/w/d) – SaaS Healthcare
Intus Workforce Solutions B.V. —Berlin
- 40.000 € – 90.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Englisch
- Projektmanagement
- Bachelor
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Direkt bewerben
Enterprise Customer Success - Team Lead (m/f/d)
voize —Berlin
- Vollzeit
- Hybrides Arbeiten
- Führungserfahrung
- Flexible Arbeitszeiten
Sales Development Representative - Berlin m/f/d
Tandem Health —Berlin
- Vollzeit
- Homeoffice
- CRM-Software
- Vertrieb
- Salesforce
VP of Customer Success (m/f/d) - Healthtech / AI
voize —Berlin
- Vollzeit
- Hybrides Arbeiten
- Künstliche Intelligenz
- Flexible Arbeitszeiten
Senior Director, B2B Digitalization Journey
Sonova —Berlin
- CRM-Software
- Vertrieb
- Marketing
11 Tage
Customer Success Representative (x/f/m)
Doctolib —Berlin
- Per E-Mail
- CRM-Software
- Englisch
- Organisationstalent
Direkt bewerben
Clinical Connectivity Specialist (m/w/d) – MedTech & Digitale Patientenversorgung für das Gebiet Nord / Ost-Deutschland
Baxter —Berlin
- Informatik
- Vertrieb
- Englisch
12 Tage
Head of Product Growth (Referrals & Viral Loops) at AIOS — Remote, $200k-$400k/yr + 0.15%-0.50%
AIOS (YC W20/S21) —Berlin
- 200.000 € – 400.000 € pro Jahr
- Wochenendarbeit möglich
- Homeoffice
Senior Customer Relationship & Success Manager (w/m/d)
Flinn —Berlin
- Vollzeit
- Hybrides Arbeiten
- Flexible Arbeitszeiten
Direkt bewerben
13 Tage
Senior Security Assurance Specialist , AWS Compliance and Security Assurance EMEA
AWS European Sovereign Cloud Development Center GmbH —Berlin
- Vollzeit
- Informatik
- Master
- AWS
Customer Success / Key Account Manager (f/m/d) - Berlin
CYCLE —Berlin
- Vollzeit
- Vertrieb
- Mit Reiseanteil
- Verhandlungsgeschick
- Flexible Arbeitszeiten
Direkt bewerben
Onboarding Implementation Consultant -German Speaking (f/m/d)
IDnow —Berlin
- Azure
- Java
- AWS
- Flexible Arbeitszeiten
Account and Relationship Management Executive (m/f/d) - remote
Wolters Kluwer —Berlin
- Vollzeit
- CRM-Software
- Vertrieb
- Schreibfähigkeiten
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
(Senior) MSAT Manager (m/f/d)
CHEPLAPHARM Arzneimittel GmbH —Berlin
- Master
- Unternehmensentwicklung
- Projektmanagement
13 Tage
Sales Development Representative (m/f/d) - France
voize —Berlin
- Vollzeit
- Vertrieb
- Flexible Arbeitszeiten
13 Tage
Senior Operational Excellence Specialist (x/f/m)
Doctolib —Berlin
- Vollzeit
- Hybrides Arbeiten
- CRM-Software
- Datenanalyse
- Künstliche Intelligenz
- Flexible Arbeitszeiten
Direkt bewerben
13 Tage
Customer Success Manager
Heidi —Berlin
- Vollzeit
- Hybrides Arbeiten
- Organisationstalent

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Care Expert - Customer Training (m/f/d)

voize
Berlin

Jetzt bewerben

Details zur Stelle

Vollzeit

Leistungen

Firmenevents
Flexible Arbeitszeiten

Qualifikationen

Pflegedokumentation

Vollständige Stellenbeschreibung

Why voize? Because we’re more than just a job!

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.

Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact.

Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.

As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

Your Mission:

As Care Expert, you are the trusted domain advisor for voize's most strategic care group customers. You sit at the intersection of Pflege expertise and digital transformation - partnering with QM-Leitungen, Pflegedienstleitungen, and Geschäftsführungen to ensure voize doesn't just get implemented, but genuinely transforms how care teams work. Your credibility comes from lived experience in care; your impact is measured in adoption rates, reference-customer strength, and the time you give back to frontline workers.

Your Daily Business

Act as the embedded domain expert for 6–10 strategic care group accounts, partnering with their Customer Success Manager to drive rollout success and long-term adoption
Run structured Pre-Rollout Analyses and System Reality Checks — mapping QM processes, EHR configurations (e.g. Vivendi), and documentation workflows before go-live to surface mismatches before they become blockers
Lead peer-level conversations with QM-Leitungen and Pflegedienstleitungen on process design, documentation logic, and change management — speaking their language, not ours
Conduct post-rollout reviews with customer leadership, tracking adoption trajectories and delivering actionable recommendations on both voize configuration and care workflows
Translate cross-account patterns into structured insights for the Product team — clearly distinguishing process issues, EHR configuration gaps, and genuine product needs

Your Skillset

Background as Pflegedienstleitung, QM-Beauftragte/r, or in a senior care quality/operations role — you've worked at the level of the people you'll be advising, and they'll know it
Deep familiarity with QM processes, care documentation standards, and EHR systems (ideally Vivendi/Snap) in stationäre Altenpflege
Fluent German and the communication range to navigate a skeptical Pflegedienstleitung, a cautious Geschäftsführung, and an impatient IT admin — sometimes in the same day
Structured diagnostic thinker: you can determine whether a rollout challenge is rooted in process, system configuration, or change management — and know what to do about each
Collaborative by nature: you work closely with CSMs, filter signal to Product, and contribute to building the Care Expert playbook as a practice, not just a personal style

Growing together – what you can expect at voize

We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care
We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany
Become a co-creator of our success with stock options
Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible
You decide when you work best, that means flexible working hours and a good hybrid set-up.

Ready to talk? Apply now!

We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!

Jetzt bewerben

Erweiterte Suche

customer success healthcare Jobs in berlin, be

Care Expert - Customer Training (m/f/d)

CRM Lead(m/w/d)

Hospital Affairs Lead - Germany (East)

Implementation Consultant (m/w/d) – SaaS Healthcare

Enterprise Customer Success - Team Lead (m/f/d)

Sales Development Representative - Berlin m/f/d

VP of Customer Success (m/f/d) - Healthtech / AI

Senior Director, B2B Digitalization Journey

Customer Success Representative (x/f/m)

Clinical Connectivity Specialist (m/w/d) – MedTech & Digitale Patientenversorgung für das Gebiet Nord / Ost-Deutschland

Head of Product Growth (Referrals & Viral Loops) at AIOS — Remote, $200k-$400k/yr + 0.15%-0.50%

Senior Customer Relationship & Success Manager (w/m/d)

Senior Security Assurance Specialist , AWS Compliance and Security Assurance EMEA

Customer Success / Key Account Manager (f/m/d) - Berlin

Onboarding Implementation Consultant -German Speaking (f/m/d)

Account and Relationship Management Executive (m/f/d) - remote

(Senior) MSAT Manager (m/f/d)

Sales Development Representative (m/f/d) - France

Senior Operational Excellence Specialist (x/f/m)

Customer Success Manager

Ich möchte aktuelle Job-E-Mails für Stellen als customer success healthcare in berlin, be erhalten

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Why voize? Because we’re more than just a job!

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Growing together – what you can expect at voize

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