20 beste Stellen als customer experience engineer in berlin, be – aktuell auf Personalsuche

Technical Support Engineer
DeepHealth —Berlin
- 35.000 € – 50.000 € pro Jahr
- Vollzeit
- Homeoffice
- Software-Fehlerbehebung
- Windows
- Bachelor
Direkt bewerben
DevOps Generalist - 100% Remote (m/f/d)
Digistore24 —Berlin
- 60.000 € – 80.000 € pro Jahr
- Vollzeit
- Homeoffice
- Azure
- DevOps
- Master
- Flexible Arbeitszeiten
Senior Test Automation Engineer/Software Development Engineer in Test (d/f/m)
Leapsome —Berlin
- 70.000 € – 105.000 € pro Jahr
- Vollzeit
- Datenbanken
- AWS
- Künstliche Intelligenz
- Flexible Arbeitszeiten
Technical Support Engineer
Kombo —Berlin
- 70.000 € – 90.000 € pro Jahr
- Vollzeit
- APIs
Data Engineer (m/f/d)| Legal AI Tech Scale-Up | Full Remote
Noxtua AG —Berlin
- 46.000 € – 72.000 € pro Jahr
- Vollzeit
- Homeoffice
- Datenbanken
- APIs
- Künstliche Intelligenz
- Homeoffice-Möglichkeit
Customer Engineer, Platform, Process Manufacturing DACH (German)
Google —Berlin
- 112.000 € – 115.000 € pro Jahr
- Vollzeit
- Vertrieb
- Bachelor
- Ohne Hochschulabschluss
Technical Documentation Engineer – (m/f/d)| Legal AI Tech Scale-Up | Full Remote
Noxtua AG —Berlin
- 80.000 € – 85.000 € pro Jahr
- Vollzeit
- Homeoffice
- Erfahrung in der IT
- Künstliche Intelligenz
- Python
- Homeoffice-Möglichkeit
11 Tage
Senior Software Engineer - Customer Experience
EMnify GmbH —Berlin
- Bereitschaftsdienst
- Hybrides Arbeiten
- SQL
- AWS
- APIs
Data Engineer, Fraud
Xcelirate —Berlin
- 98.000 € pro Jahr
- Vollzeit
- Homeoffice
- Datenbanken
- Bachelor
- Machine Learning
Direkt bewerben
Senior Customer Success Engineer
Palo Alto Networks —Berlin
- Informatik
- Vertrieb
- Master
SDET (Software Developer Engineer in Test)
Priceline.com —Berlin
- Vollzeit
- Hybrides Arbeiten
- Informatik
- Bachelor
- JavaScript
Backend Engineer (all genders)
craftdrive GmbH —Berlin
- 65.000 € – 90.000 € pro Jahr
- Vollzeit
- AWS
- APIs
- Flexible Arbeitszeiten
- Kostenlose Verpflegung
Direkt bewerben
Full-Stack Customer Success Engineer (f/m/x)
D4L data4life gGmbH —Berlin-Kreuzberg
- Vollzeit
- Informatik
- Forschungserfahrung
- Master
- Homeoffice-Möglichkeit
Senior AI Infrastructure & Platform Operations Engineer (remote in the EU)
Mirantis —Berlin
- 90.000 € – 105.000 € pro Jahr
- Vollzeit
- Homeoffice
- AWS
- Machine Learning
- Erfahrung mit Netzwerken
Direkt bewerben
11 Tage
Implementation Engineer
TeamViewer Germany GmbH —Berlin
- Hybrides Arbeiten
- APIs
- Erfahrung in der IT
- Führungserfahrung
Direkt bewerben
Staff Design Engineer, EU
Ashby —Berlin
- 141.000 € – 226.000 € pro Jahr
- Vollzeit
- Homeoffice
Staff Product Designer - Design Systems - 100% Remote - EMEA
Hostaway —Berlin
- Vollzeit
- Homeoffice
- Forschungserfahrung
- Bachelor
- Künstliche Intelligenz
- Homeoffice-Möglichkeit
- Aufstiegsmöglichkeiten
Direkt bewerben
Manufacturing Data Analyst
Almetra —Berlin
- 50.000 € – 65.000 € pro Jahr
- Vollzeit
- ERP-Systeme
- SQL
- Produktion
- Flexible Arbeitszeiten
13 Tage
Senior Software Engineer, ReactJS - (Logistics, Service Experience)
Delivery Hero —Berlin
- Vollzeit
- Hybrides Arbeiten
- DevOps
Direkt bewerben
Full Stack Software Engineer (m/f/d)
bookingkit GmbH —Berlin
- Vollzeit
- Homeoffice
- Rechnungswesen
- APIs
- Künstliche Intelligenz

Ich möchte aktuelle Job-E-Mails für Stellen als customer experience engineer in berlin, be erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

customer experience engineer jobs near berlin, be

Technical Support Engineer

DeepHealth
Berlin

Direkt bewerben

Details zur Stelle

Vollzeit
35.000 € – 50.000 € pro Jahr

Qualifikationen

Software-Fehlerbehebung
Callcenter
Windows
Bachelor
Erfahrung in der IT
PC-Kenntnisse
Linux

Vollständige Stellenbeschreibung

Company Overview

DeepHealth, a RadNet company, is focused on delivering AI-powered solutions that improve population health, optimize radiology workflows, and drive earlier detection of disease. Our portfolio spans breast, lung, brain, prostate, and thyroid imaging AI, deployed across enterprise imaging platforms and large screening programs.

Job Summary

The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously improve support processes.

Essential Duties and Responsibilities:

Provide first- and second-level support for healthcare IT systems, including troubleshooting and resolving technical issues.
Respond to user inquiries via phone, email, and ticketing systems in a timely and professional manner.
Participate in a rotating schedule to monitor the support queue, triage incoming tickets, and assign them to the appropriate product or functional team.
Collaborate with IT, Product, and Engineering teams to escalate and resolve complex issues.
Maintain detailed records of incidents, solutions, and workflows in the ticketing system.
Assist with system updates, installations, and user onboarding for new software and hardware.
Contribute to the continuous improvement of support processes and knowledge base.
Ensure compliance with regulatory standards and internal IT policies.
Support key customers and maintain positive relationships, providing updates and guidance as needed.

PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.

Minimum Qualifications, Education and Experience:
• 1+ years of experience in an IT support role

Bachelor’s degree in IT, Healthcare Informatics, or related field, or equivalent experience. (Required)
Proven IT support experience, preferably in healthcare or clinical environments. (Required)
Strong customer relationship and call center support skills. (Required)
Fluency in French and English (Required)
Strong IT, networking, and general computer skills. (Required)
Solid understanding and hands-on experience with PC and server hardware platforms and command lines on Linux and Windows. (Required)
Experience troubleshooting complex applications and software products. (Required)
Proficiency in Windows operating systems (Windows 7 and above, Server) and Linux system administration. (Required)
Familiarity with healthcare IT systems, including EMR and clinical software. (Required)
Experience with ticketing systems and ITIL-based support processes. (Required)
Knowledge of archival and storage media. (Required)
Excellent troubleshooting, diagnostic, and analytical skills. (Required)
Strong written and verbal communication skills. (Required)
Ability to manage multiple tasks, work under pressure, and collaborate across teams. (Required)
Flexibility to work varied hours and participate in on-call rotations. (Required)
PACS/Radiology/DICOM/HL7 experience. (Preferred)
Radiology workflow experience. (Preferred)
CompTIA Linux, RHCA, or RHCT certification. (Preferred)
CCNA/CCNP certification. (Preferred)
Proficiency in additional languages, particularly for EU or international regions. (Preferred)

Quality Standards

Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors.
Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
Follows all local, regional and country laws concerning employment.
Follows all DeepHealth policies and procedures.
Follows data privacy, compliance, safety and confidentiality standards at all times.
Practices universal safety precautions.
Promotes good public relations on the phone and in person.
Adapts and is willing to learn new tasks, methods, and systems.
Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines.
Completes job responsibilities in a quality and timely manner.

Physical Demands

This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally.

Travel

This position may require occasional travel.

Working Environment

Hybrid/Remote

Accommodations

Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

Salary

€35,000 - €50,000

Direkt bewerben

Erweiterte Suche

customer experience engineer Jobs in berlin, be

Technical Support Engineer

DevOps Generalist - 100% Remote (m/f/d)

Senior Test Automation Engineer/Software Development Engineer in Test (d/f/m)

Technical Support Engineer

Data Engineer (m/f/d)| Legal AI Tech Scale-Up | Full Remote

Customer Engineer, Platform, Process Manufacturing DACH (German)

Technical Documentation Engineer – (m/f/d)| Legal AI Tech Scale-Up | Full Remote

Senior Software Engineer - Customer Experience

Data Engineer, Fraud

Senior Customer Success Engineer

SDET (Software Developer Engineer in Test)

Backend Engineer (all genders)

Full-Stack Customer Success Engineer (f/m/x)

Senior AI Infrastructure & Platform Operations Engineer (remote in the EU)

Implementation Engineer

Staff Design Engineer, EU

Staff Product Designer - Design Systems - 100% Remote - EMEA

Manufacturing Data Analyst

Senior Software Engineer, ReactJS - (Logistics, Service Experience)

Full Stack Software Engineer (m/f/d)

Ich möchte aktuelle Job-E-Mails für Stellen als customer experience engineer in berlin, be erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt