20 beste Stellen als support specialist in solingen – aktuell auf Personalsuche

Customer Service Specialist / Customer Support (m/w/d)
Wunschgutschein GmbH —Düsseldorf
- Vollzeit
- Hybrides Arbeiten
Direkt bewerben
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DKV EURO SERVICE GmbH + Co. KG —Ratingen
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apt Holding GmbH —Monheim am Rhein
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Intersnack IT KG —Düsseldorf
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Direkt bewerben
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CANCOM SE —Langenfeld
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JSP International EMEA —Düsseldorf
- Ab 90.000 € pro Jahr
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Direkt bewerben
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Troesser & Co. —Leverkusen
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Bayer —Wuppertal
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Ecovacs Europe GmbH —Düsseldorf
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Identity and Access Management (IAM) Operations Specialist
Intersnack IT KG —Düsseldorf
- Vollzeit
- Hybrides Arbeiten
- Bachelor
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Technical Administrator Charge Points (gn) full-time/part-time (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
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Customer Service Specialist / Customer Support (m/w/d)

Wunschgutschein GmbH
Düsseldorf

Direkt bewerben

Details zur Stelle

Vollzeit

Vollständige Stellenbeschreibung

Who we are

We are an innovative digital voucher platform collaborating with over 500 top brands such as Amazon, Google, Apple, IKEA, and Zalando & Co. As a leading multi-brand voucher, Wunschgutschein has disrupted and conquered the market over the past few years! Operating under the brand Wunschgutschein in Germany and Wishcard/Everywish in European countries, we are active at more than 120,000 physical POS locations and are recognized by over a third of Germans. To date, Wunschgutschein has sold more than 100 million vouchers and continues on its growth trajectory as the undisputed No.1 gift voucher. The WUNSCHGUTSCHEIN / EVERYWISH gift card is the perfect gift for any occasion—from personal celebrations to employee engagement and motivation, as well as customer retention and acquisition.

In the course of internationalization into the English-speaking market (UK, USA), ideally beginning as of Sep. 1st, we are looking for:

Customer Service Specialist / Employee Customer Service / Customer Support (m/f/d)

In this role, you will get to

Work in the customer service area: careful processing of primarily telephone and written customer enquiries in english
Ensure customer satisfaction, service orientation, quality and efficiency
Deal with objections and solution-oriented processing of complaints
Data management and maintenance
Stocking and processing orders
Support the head of department in day-to-day business
Liaison function between customers and internal departments

We are looking for people who

Have completed your school education, ideally a commercial apprenticeship.
Have a pleasant, friendly voice and ideally experience in customer service
Are precise, conscientious and goal-oriented in your work
Have the ability to enthuse customers on the phone about products and act in a customer-friendly, level-headed and confident manner when dealing with complaints
Strong service orientation and quality awareness
Basic knowledge of MS Office
Online affinity
Have a pronounced service mentality
English at a native-speaker level, both written and spoken
A high level of comprehension and willingness to explore new fields of work and tasks

Plusses:

Ideally, you have a very good command of written and spoken German

Why Wunschgutschein

Flat Hierarchies: Experience an open company culture that promotes quick decision-making and direct communication.
Attractive Compensation: Benefit from a competitive salary that recognizes your performance and commitment.
An additional €50 per month to your salary as a tax-free benefit (*after your probation period).
Meal Allowance.
A Family-Like and Relaxed Working Atmosphere: Feel at home in a team that values appreciation and where everyone counts.
Independent and Trust-Based Working: Enjoy the freedom to develop and implement your ideas independently, supported by mutual trust and assistance.
A Motivated and Successful Team: Join a community that stands together, tackles challenges collectively, and celebrates successes together.

Job Type: Full-time

Application Question(s):

The position is designed as an office presence / home office mix. Do you come from the Düsseldorf area so that you can be present in the office on a regular basis?
If you are not a german citizen: Do you have a valid work permit for full time jobs (40 hours/week)?

Language:

English (Required)
German (Preferred)
French (Preferred)

Work Location: Hybrid remote in 40221 Düsseldorf

Direkt bewerben

Erweiterte Suche

support specialist Jobs in solingen

Customer Service Specialist / Customer Support (m/w/d)

Quality Assurance (QA) Specialist (Mandarin Speaking)

Quereinsteiger gesucht: Dein Neustart in der Healthcare-IT

Technical Support Specialist (m/w/d)

Store & Stock Support Specialist

HR Shared Services Solution Centre In-Country Tier 2 HR Service Representative

EMESA Talent Acquisition Working Student

Logistics Specialist

Administrative Assistant (gn) part-time 25h/ week

Manager Digital Manufacturing (m/w/d)

User Experience Specialist (Infor M3)

Specialist Service Desk (m/w/d)

Pricing Strategy Manager

Customer Specialist

IT Operations Specialist

Trainee Restructuring & Private Equity Excellence (f/m/d)

Intern - Drug Substance Digital Process Chemistry (all genders)

Specialist - After Sales - Spare Parts & Service Supply Chain (EMEA)

Identity and Access Management (IAM) Operations Specialist

Technical Administrator Charge Points (gn) full-time/part-time (hybrid)

Ich möchte aktuelle Job-E-Mails für Stellen als support specialist in solingen erhalten

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