9 beste Stellen als software engineer (m/f/d) in kassel, he – aktuell auf Personalsuche

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Technical Support Engineer (x|f|m)

Sartorius -
Guxhagen

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Details zur Stelle

Vollzeit

Leistungen

Gleitzeit

Qualifikationen

Master
Bachelor

Vollständige Stellenbeschreibung

For the Technical Support department at Sartorius Stedim Systems GmbH, we are looking for a Technical Support Engineer (x|f|m) at the Guxhagen location near Kassel. In this role, you will be responsible for 2nd level support for our software product Biobrain® Supervise. In doing so, you will remotely support our service technicians in the field at the customer's site. The team consists of eleven employees and is looking forward to shaping the future with you. The job is to be filled full-time and will take place remotely on a daily basis as well as on site in Guxhagen.

Grow With Us – Your Responsibilities

Responsible for technical advice regarding the application possibilities and expandability of the SCADA system Biobrain® Supervise
Advise and support service employees on a global level regarding the SCADA system in the event of technical problems
Support the development departments through product release processes
Close cooperation with the Quality and Development departments rounds off your range of tasks

What Will Convince Us

Successfully completed vocational training with a focus on electrical engineering and relevant professional experience, alternatively a qualification as a technician|Master's degree or a Bachelor's degree with a similar professional focus
Good knowledge of Microsoft operating systems 10|11 and MS Server 2022 & 2025 is required
Confident in the use of computer hardware and software
Network and IT administrator skills are desirable
Process understanding of complex automation systems
Experience in the pharmaceutical | biotechnology environment are desirable
Strong communication skills and work at a high-level Service- and solution-oriented
Fluent written and spoken English is mandatory, knowledge of German is an advantage
Flexibility for travel in EMEA for up to 20%
Identify with our values: sustainability, openness, enjoyment

What We Offer

As a growing global life science company, stock listed on the MDAX and TecDAX, Sartorius offers a wide range of Benefits:

Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings
Work Life Balance: Remote options, flextime, flexible work schedules, sabbaticals
Attractive Compensation: Vacation and holiday bonuses including pension benefits with a 37.5 hr. week, 30 vacation days
Making An Impact Right From The Start: Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact
Financial Allowances: Childcare costs, supplementary long-term care insurance and an attractive offer of supplementary occupational disability insurance (without health check)
Future Contribution: Annual choice between five additional vacation days or a special payment
This position is filled within the Sartorius Stedim Systems GmbH

We promote diversity and inclusion and welcome applications from people of all nationalities, genders, sexual orientations, religions, age groups, disabilities, and cultural backgrounds.

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