20 beste Stellen als technical support engineer in esslingen – aktuell auf Personalsuche

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BYD Europe —Stuttgart
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16 Std.
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CACI —Stuttgart
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Technical Project Manager – Humanoid Robotics (m/f/d)
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Senior Software Engineer - Support & AI Automation (m/f/x)
K15t GmbH —Stuttgart
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Technical Engineer Manager - SME
CACI —Stuttgart
- 99.300 € – 208.600 € pro Jahr
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Production Support Engineer (m/f/d)
Advantest —Böblingen
- Master
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Implementations/Activations Network Engineer II
Leidos —Stuttgart
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Service Desk / Technical Support (human)
Neura Robotics —Riederich
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Technical Specialist 2
M.C. Dean, Inc —Stuttgart
- Wochenendarbeit möglich
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- Mit Reiseanteil
14 Tage
Knowledge Management Engineer (KME)
CACI —Stuttgart
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13 Tage
Technical Support Specialist / Technical Support Engineer | Sindelfingen (m/w/d)
innovaphone AG —Sindelfingen
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Software Support L2 Engineer (human)
Neura Robotics —Riederich
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Staff Engineer Field Application Engineering (f/m/div)
Infineon Technologies AG —Stuttgart
- Mit Reiseanteil
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Robotic Service Engineer (human)
Neura Robotics —Riederich
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Cloud Network Engineer - SOCEUR
CACI —Stuttgart
- 115.600 € – 254.200 € pro Jahr
- Vollzeit
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Sr. Network Engineer (SME)
CACI —Stuttgart
- 99.300 € – 208.600 € pro Jahr
- Vollzeit
- Informatik
- Bachelor

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Technical Support Engineer

BYD Europe -
Stuttgart

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Details zur Stelle

vor 16 Stunden

Vollständige Stellenbeschreibung

Stuttgart, Berlin, Munich and Offenbach am Main are all acceptable locations. Stuttgart is preferred.

Job Responsibilities:

1. After - sales Technical Support: In line with the company's overall strategy, resolve various technical issues that arise during the use of home energy storage products (energy storage batteries and inverters) in Italy, ensuring the normal operation of the products.

2. Customer Relationship Maintenance: Maintain good communication with customers, promptly understand their needs and feedback, handle customer complaints and suggestions regarding product after - sales services, and improve customer satisfaction.

3. Product Problem Solving: Assist the local after - sales team in analyzing and resolving product quality problems, formulate effective solutions, and follow up on the progress of problem resolution.

4. Technical Training and Guidance: Provide local customers with technical training on product use, repair, and maintenance to enhance their product operation capabilities.

5. Feedback and Suggestions: Collect feedback information on product use in the market and provide valuable suggestions for the company's new product R & D and product strategy planning.

6. Spare Parts Management: Cooperate with the warehouse to ship spare parts and repair damaged spare parts.

Job Requirements:

1. Industry Experience: Have more than 2 years of relevant work experience in the residential energy storage or small - scale commercial and industrial energy storage industry.

2. Professional Background: Majors in solar energy storage, electrical engineering, etc. are preferred.

3. Technical Knowledge: Be familiar with the main home hybrid drives, PCS, batteries, and integrated systems in the market, and have basic electrical technical knowledge. Have the ability to independently solve product failures.

4. Regulatory Understanding: Be familiar with local residential energy storage - related regulations.

5. Sales Network and Customers: Have an understanding of the major sales networks and key customer information in Italy, and have the ability to effectively promote products at the installer level.

6. Willingness to Travel: Be willing to travel within Italy according to work needs and accept occasional business trips to other countries around Italy.

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Erweiterte Suche

technical support engineer Jobs in esslingen

Technical Support Engineer

Experienced Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer (m/f/x)

Solutions Engineer

Technical Project Manager – Humanoid Robotics (m/f/d)

Senior Software Engineer - Support & AI Automation (m/f/x)

Technical Engineer Manager - SME

Production Support Engineer (m/f/d)

Implementations/Activations Network Engineer II

Service Desk / Technical Support (human)

Technical Specialist 2

Knowledge Management Engineer (KME)

Technical Support Specialist / Technical Support Engineer | Sindelfingen (m/w/d)

Software Support L2 Engineer (human)

Staff Engineer Field Application Engineering (f/m/div)

Robotic Service Engineer (human)

Cloud Network Engineer - SOCEUR

Sr. Network Engineer (SME)

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Stuttgart, Berlin, Munich and Offenbach am Main are all acceptable locations. Stuttgart is preferred.

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