Stellen-ID: 26767
Join our team and shape your professional future together with us!
We – Apleona MTS GmbH – are looking for a Regional Operations Manager (w/m/d) - JobID 26767 for our Neu-Isenburg office (Frankfurt am main area) or alternatively in Warsaw / Prague / Rome / Milan / Madrid
About the role
We are looking for a Regional Operations Manager who will take end-to-end responsibility for the successful delivery of our Facility Management services across the EMEA region and drive the further development and growth of our key account business.
If you are passionate about delivering our high-quality services, enjoy working in an international environment and want to shape the future of our renowned client partnership, we look forward to receiving your application.
Your responsibilities:
Take overall responsibility for service delivery and operational performance across the EMEA region, ensuring exceptional Facility Management services at multiple client sites
Manage and develop the key account portfolio, overseeing Hard, Soft and Technical Services and ensuring contracts operate within agreed SLAs, compliance standards and financial targets
Act as a change agent and thought leader, driving operational excellence, standardisation and best practices across the region
Identify and realise opportunities for organic growth, innovative initiatives and upselling within the account, while proactively mitigating operational risks
Lead and coordinate national operational staff (functional and, where applicable, disciplinary), including workforce planning and talent development
Secure a safe and compliant environment by closing process gaps, monitoring performance data and continuously optimising processes and systems
Support international bids and business development activities with your Facility Management expertise and commercial acumen
Your skills:
Completed university degree, preferably in Engineering, Facility Management, Business Administration, Economics or a related field
At least 5 years of professional experience in the Facility Management or a comparable service delivery industry and several years in leadership positions are essential requirements, prior experience in an international matrix organisation is highly desirable
Strong leadership skills with proven experience in managing cross-country teams and developing regional operational talents
Strategic, analytical and process-oriented mindset with high affinity for data and IT systems, combined with strong financial and commercial skills (CRM, sales, account development)
Excellent communication skills, including confident C-level communication and effective conflict management and the capability of building long-term client relationships
Very good command of English (spoken and written), additional languages are an advantage (e.g. German)
Solid MS Office skills, particularly in Excel and PowerPoint
High degree of self-responsibility, resilience and willingness to further develop in a dynamic, growth-oriented environment
- Availability to travel between the assigned countries
What we offer:
A future-proof and challenging position in a professional working environment that promotes diversity and equal opportunities
A permanent employment contract
Country-specific annual leave entitlement
A modern company car, also available for private use
The option to work remotely
Family-friendly HR policies that support you in different phases of life
Flexible working time models for a genuine work-life balance
A well-coordinated, ambitious team where colleagues actively support each other
An open-minded corporate culture in which ideas and improvement suggestions are heard
Exclusive employee offers with attractive special deals for products and services from renowned manufacturers and brands
APLEONA training and development programmes to support your personal and professional growth
The JobRad bicycle leasing programme for your personal training or your commute to work
An attractive employee referral programme
Interested? Become part of our team!
We are committed to diversity and equal opportunities. We therefore welcome all qualified applications, regardless of gender, ethnic origin, religion, sexual orientation, age, or any disabilities.
Apply in just a few clicks via our online application form!
We are looking forward to receiving your application!
Contact:
Patrick Krieg-Tong
We kindly ask recruitment agencies and service providers to refrain from contacting us. The contact details provided are intended exclusively for applicants.
