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Platform Architect ServiceNow (m/f/d)

Giesecke+Devrient -
München

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Details zur Stelle

Festanstellung | Vollzeit

Qualifikationen

Reden in der Öffentlichkeit
Datenbankdesign
ServiceNow

Vollständige Stellenbeschreibung

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D. Maybe soon for you too?

For our department Integrated Customer Services we are looking for a Platform Architect ServiceNow (m/f/d) as soon as possible.

Your responsibilities:

Your overall responsibility is the architectural design of the global ServiceNow platform
The globally deployed ServiceNow platform at G+D is a strategic pillar for all IT services and you will take the comprehensive and independent architectural responsibility
You are a key player for global ServiceNow projects by consulting and supporting the business in planning, technical process design, evaluation, and implementation of new ServiceNow platform services
Your high motivation towards keeping the platform architecture straight to best practice and out of the box reference architecture assures a stable operation and a high availability of the platform services
As the complete and compliant documentation is one of our crucial requirements, we trust you in keeping the technical platform documentation on a high level of quality and valuable content
The self-motivated evaluation of new technological developments regarding the ServiceNow platform drives you and delivers us the head start for new projects
Standing still is regression but you push the platform forward by regular reviews of the installed base components and processes as CSI initiatives
No one is an island, so you are professionally leading and coaching internal and external service providers and technical consultants
Do good and let others know about it is your strategy by regularly informing stakeholders about the status of central projects, roadmaps, and innovations in the G+D ServiceNow environment
And as marketing is one of your strengths you are always developing, maintaining, and updating communication channels regarding platform services with all stakeholders

Your qualifications:

Completed technical degree or degree in business informatics
At least five years of experience in ServiceNow and ServiceNow architectural design
Outstanding knowledge on the CORE technology including data architecture, database design, technical configuration and overall implementation
Deep procedural/functional and technical understanding of the CMDB and the CSDM
Very good knowledge about and experience in the ServiceNow applications resp. functions ITSM, ITOM, SPM and Request Management
Good knowledge and experience in the ServiceNow applications resp. functions ITAM, CSM, HRSD, GRC and Now Assist technology as well as interface design
Understanding process design and documentation as basis for daily work
Intercultural experience, specially with India
Independent, solution-oriented, and structured working style
Interest in new and innovative solution approaches
Friendly, communicative, and team-oriented demeanor
Experience and confidence in public speaking situations
Willingness to travel as required
Excellent German and English skills, both written and spoken

A look behind the scenes

Contact

Gianna Trinks

[email protected]

Job offer

Job Details

Job Title
Platform Architect ServiceNow (m/f/d)

Business Sector
G+D Group Services GmbH und Co. KG
Prinzregentenstrasse 161
81677 München

Requisition ID
27303
Location
- Munich, DE
Career level
Experienced and Graduates

Job Type
Fulltime, Permanent
Contact
Gianna Trinks
[email protected]

We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.

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