At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
Are you an ambitious sales professional feeling limited by rigid systems where your drive gets lost in meetings and your energy is capped by slow-moving processes?
We get it. And we built Trustpilot to be different.
We're a thriving, profitable FTSE-250 business committed to becoming the global standard for trust. But more importantly, we're building a place where high-performing, motivated people can do the most meaningful work of their careers. We're expanding our presence in the DACH region, and we're looking for dynamic Mid-Market Account Executives to join our brand-new Hamburg office and help shape what's next.
This is your opportunity to partner with fast-growing mid-market brands in Germany, Austria, and Switzerland, helping them harness radical transparency to build stronger customer relationships and accelerate their growth. If you're excited to drive your own success, run a high-velocity sales cycle, and see the immediate impact of your wins, keep reading.
This role is based in our Hamburg office, where our DACH team is located.
What you'll be doing:
- Own the full sales cycle for Mid-Market prospects in the DACH region; from proactive prospecting to negotiation and closing.
- Identify and actively acquire new business opportunities, targeting untapped market segments and high-potential mid-sized companies (especially across eCommerce, retail, and digital services).
- Build and manage a robust pipeline using a multi-channel outbound strategy (including cold calling, targeted email campaigns, and LinkedIn) to complement inbound interest.
- Act as a trusted advisor, analyzing prospective customers' unique challenges and presenting tailored, value-driven Trustpilot solutions.
- Navigate key decision-makers (such as Founders, Marketing Directors, and eCommerce Leads) to secure win-win partnerships.
- Consistently exceed monthly sales targets, directly contributing to our rapid growth in one of Trustpilot's most strategic European markets.
Who you are:
- An ambitious, results-driven B2B seller with experience in Sales, New Business, Business Development, or Account Management (ideally within SaaS).
- A natural communicator who is fluent in both German and English
- Proactive and curious, you have a problem-solving mindset and thrive in roles that offer a high degree of autonomy and speed.
- Possess a strong commercial mindset; knowledge of eCommerce, digital marketing, market research, or data analysis is a major plus.
- Eager to move beyond a one-size-fits-all playbook and help build a world-class sales culture in our Hamburg hub.
What's in it for you:
- Competitive compensation package + bonus
- Company Pension Scheme with a 4% of gross salary employer contribution (no matching required).
- 20 days holiday with an additional 8 days after 6 months of continuous employment
- 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
- Benefit-in-kind of 44€ a month, which can be used for a range of purposes such as private healthcare, accommodation, a company car, a gym membership, an interest-free loan, travel expenses, or any other expense
- Health benefit of 50€ a month which you can use to spend on anything that supports positive health
- Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan
- Prime location with stunning views of the Alster in a brand-new office space
Still unsure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet every single requirement, we'd still really love to hear from you!
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About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh –– it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([email protected]) quoting the role you wish to apply for.
