- Work Arrangement: Full-Time, 5 days per week (rotational schedule spanning Monday through Saturday)
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Experience Required: 3+ years in a relevant customer-facing role
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Language Proficiency: Fluent German (C2) and practical working English (B1)
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Target Salary: €30,000 to €45,000 base salary, plus staff benefits and store discounts
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Industry Focus: High-End Consumer Goods / Boutique Tobacco & Fine Spirits
Company Background & Core FocusOperating since 1997, our prestigious Berlin-based retail brand has built a strong reputation around fine cigars, rare liquor, and premium lifestyle goods. Spanning four prime boutique locations across the city, we prioritize artisanal craftsmanship and strict climate-controlled preservation over high-volume sales. We are looking for an attentive Boutique Sales Specialist to deliver personalized customer service, manage day-to-day storefront operations, and engage enthusiastically with sophisticated patrons.
Position Summary & Core DutiesThis entirely on-site role combines face-to-face boutique sales, operational support, and local web-order processing.
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Consultative Selling: Provide expert product advice to both new visitors and regular clients looking for premium cigars, spirits, and related accessories.
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Service Excellence: Build lasting rapport with visitors, deliver a welcoming atmosphere, and ensure the shop floor remains impeccably maintained.
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POS & Operations: Execute register transactions, balance daily register totals, and complete routine retail administrative tasks.
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Stock & E-Commerce Handling: Unpack new inventory, participate in inventory audits, and assemble online store orders directly from our retail floor.
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Events & Tastings: Help organize and facilitate hosted cigar tastings and private client gatherings.
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Digital Assistance: Support straightforward website updates and help manage online order processing within the shop.
Candidate Requirements
Essential Criteria
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Background: At least 3 years of experience in retail sales, premium hospitality, or related customer-focused sectors.
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Languages: Fluent German abilities (C2 standard) paired with functional, intermediate English (B1 standard).
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Sales Aptitude: Strong commercial instinct with the confidence to advise high-net-worth customers.
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Environment Suitability: Comfort working in a lounge atmosphere where cigars are actively sampled.
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Store Logistics: Proficient in operating point-of-sale systems, balancing registers, and performing general daily store administration.
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Schedule Flexibility: Complete willingness to work 100% on-site across a 5-day rotating roster (Monday–Saturday).
Desirable Skills
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Previous background in high-end, luxury, or specialty retail environments.
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Practical familiarity with cigars, fine spirits, or vintage wines.
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Exposure to retail order fulfillment or basic stockroom management.
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Experience organizing upscale events or working in premier hospitality.
Automatic Disqualifiers
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Unwillingness to work fully on-site in a physical retail setting.
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Aversion to working inside an environment where cigar smoking occurs.
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Inability to work scheduled Saturday shifts.
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A resume showing frequent short-term job changes without clear professional reasons.
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Lacking C2-level German fluency.
Perks & Working Environment
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Workplace Atmosphere: A supportive, close-knit team culture defined by open communication and accessible leadership.
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Product Education: Regular hands-on product training and guided staff sampling sessions.
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Employee Incentives: Generous staff discounts across our full product range, alongside a €50 monthly Edenred gift card following 12 months of service.
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Additional Benefits: Tiered health perks and dependable, long-term employment within an established luxury retail brand.
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Compensation: An annual base compensation offer between €30,000 and €45,000, tailored to background and expertise.
