The Amazon Web Services Professional Services (ProServe) team is looking for a strategic transformation leader to join us as a ProServe Account Executive (PAE) and guide enterprise customers through the next era of AI-driven reinvention. In this role, you'll engage new and existing customers in transformative engagements spanning Technology & AI Strategy, agentic AI operating models, Forward Deployed Engineering (FDE), distributed architecture, and enterprise cloud transformation. You'll partner closely with ProServe Cloud Architects, Forward Deployed Engineers, AI/ML Specialists, Engagement Managers, and Delivery Consultants to turn ambitious strategic visions into measurable business outcomes.
As ProServe's customer-facing relationship owner, you'll be primarily focused on shaping and defining the transformation agenda for customers — building executive trust, identifying where AWS Professional Services, Forward Deployed Engineering, and generative/agentic AI can reinvent how they operate, and creating compelling proposals that secure customer signoff of SOWs. Following project launch, you'll stay connected with the customer to ensure we deliver the agreed Customer Business Outcomes (CBO) as outlined in the SOW.
Your experience selling strategic services and transformation programs within the technology/consulting sector will equip you to translate frontier technical concepts — including generative AI, agentic systems, Forward Deployed Engineering, and large-scale modernization — into clear business value. You'll demonstrate proficiency in strategic consulting, business development, and sales execution, coupled with strong analytical, problem-solving, and program management abilities. PAE performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud and AI. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud and AI transformation initiatives, delivering focused guidance through our global specialty practices across solutions, technologies, and industries.
Key job responsibilities
- Lead transformative consulting engagements with Global 500 enterprises, architecting multi-year cloud modernization journeys and strategic IT transformations. Partner with C-suite executives to define ambitious business outcomes and translate technical capabilities into measurable competitive advantage.
- Shape the future of work by consulting on agentic AI-powered operating models—reimagining how organizations leverage autonomous intelligent systems to transform business processes, customer experiences, and operational workflows. Position AWS Professional Services as the trusted advisor for enterprises embarking on their agentic transformation journey.
- Orchestrate complex, high-value engagements by collaborating with elite ProServe teams to deliver flawlessly on mission-critical initiatives. Maintain strategic oversight throughout project lifecycles, ensuring consistent achievement of Customer Business Outcomes while identifying opportunities to expand impact.
- Drive business development across all organizational levels, create compelling proposals, secure sign-off on transformative Statements of Work, and collaborate with Amazon Global Sales teams to execute coordinated account strategies that deliver seamless customer experiences.
About the team
Diverse Experiences:
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture -
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth -
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Work/Life Balance -
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