16 beste Stellen als it support engineer in köln, nw – aktuell auf Personalsuche

Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Köln
11 Tage
Field Support Calibration/Service Technician
Tektronix —Köln
- Mit Reiseanteil
Strategy Consultant
Fusion Consulting —Köln
- Vollzeit
- Hybrides Arbeiten
- Master
- Wirtschaft
Direkt bewerben
Cortex & Cloud Sales Specialist - Strategic accounts
Palo Alto Networks —Köln
- Mit Reiseanteil
SaaS Content Marketing manager
ilert GmbH —Köln
- Hybrides Arbeiten
Direkt bewerben
Strategic Value Engineer (Presales)
BLP Digital AG —Köln
- Vollzeit
- Homeoffice
DevOps Product Manager (m/f/d)
ARISE GmbH —Köln
- 85.000 € – 95.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Bachelor
- Produktmanagement
- Homeoffice-Möglichkeit
Direkt bewerben
Business Development & Sales Manager
AG SOLUTION —Köln
- Vollzeit
- Ohne Hochschulabschluss
Senior EmbeddedSoftware Engineer
TechBiz Global GmbH —Köln
- Vollzeit
- Master
- Bachelor
- Elektrotechnik
Direkt bewerben
Installation Technician (all genders)
KHD Humboldt Wedag International —Köln
- Mit Reiseanteil
- Organisationstalent
- Schweißen
Werkstudent Transportabwicklung (m/w/d)
REWE digital —Köln
- Teilzeit
- Analysefähigkeit
- Weiterbildungsprogramme
11 Tage
Business Development & Sales Manager
QUARIQ —Köln
- Hybrides Arbeiten
- Ohne Hochschulabschluss
Direkt bewerben
High Power Business Development Manager
Tektronix —Köln
5 Tage
Sales Engineer Industrial (m/f/d) Germany
Axalta Coat. Sys. Germany —Köln
- Vollzeit
- Salesforce
- Englisch
- Unternehmensentwicklung
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
Direkt bewerben
10 Tage
Sales Representative
Super Micro Computer —Köln
- Bachelor
- Wirtschaft
Senior System Engineer – Citrix Plattform Operations (m/w/d)
BWI GmbH —Bonn
- 57.800 € – 84.680 € pro Jahr
- Vollzeit
- DevOps
- Analysefähigkeit
- Weiterbildungsprogramme
3 Std.

Other jobs to consider

Find your next job by exploring related positions.

Working Student IT System Administration (all genders)
ARMEDANGELS - Social Fashion Company GmbH —Köln
Als Working Student IT System Administration (all genders) sorgst Du dafür, dass unsere Netzwerke, Hardware und Software reibungslos funktionieren.
15 € pro Stunde
Direkt bewerben
Mitarbeiter IT / Support & Netzwerkadministration (m/w/d) (m/w/d)
MVZ OGPaedicum GmbH —Düsseldorf
Fähigkeit zur strukturierten Bearbeitung täglicher Supportanfragen. Fähigkeit zur Verwaltung zusätzlicher Systeme (Telefonanlagen, Sicherheits- und…

Ich möchte aktuelle Job-E-Mails für Stellen als it support engineer in köln, nw erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

it support engineer jobs near köln, nw

Senior Administrator - Desk Side Services, AMT Asset Management Software

HCLTech -
Köln

Jetzt bewerben

Details zur Stelle

vor 11 Tagen

Qualifikationen

ITIL-Zertifizierung

Vollständige Stellenbeschreibung

Cologne District, Nordrhein-Westfalen
Job Summary

Role Overview: Join a dynamic and innovative team at Ford’s Tech Lounge – a global initiative designed to provide walk-in IT support and empower employees through hands-on assistance and guidance. With 13 Tech Lounges worldwide, this role offers a unique opportunity to be part of a creative and rewarding environment where technology meets exceptional customer service. We are seeking a German and English-speaking IT support technician with strong customer service skills to deliver face-to-face technical assistance to employees at our German Tech Lounge. You will play a key role in enhancing user productivity, satisfaction, and engagement by resolving technical issues, offering expert advice, and showcasing new digital tools and capabilities.

Key Responsibilities

Key Responsibilities: · Deliver direct, in-person IT support for corporate devices (desktops, laptops, mobile phones), telecom services, email systems, and other digital workplace tools. · Provide walk-up and deskside support within the designated coverage area. · Conduct triage and troubleshooting, offer guidance, and develop solutions for common challenges with office software and tools. · Collaborate with internal IT teams to ensure effective problem resolution and root cause analysis. · Manage customer queues and maintain accurate support documentation. · Identify and escalate issues proactively to the Tech Lounge Lead. · Contribute ideas to prevent recurring incidents and improve overall employee productivity. · Promote a culture of continuous learning and knowledge sharing. · Ensure a world-class support experience with a strong focus on quality and customer satisfaction.

Technical Responsibilities: · Respond to user inquiries related to hardware, software, and networking. · Set up and configure equipment, including operating systems and applications. · Perform remote and on-site troubleshooting. · Maintain detailed records of technical issues and resolutions. · Apply software updates and security patches. · Provide clear, user-friendly instructions and support.

Skill Requirements

Required Qualifications: · Fluency in German and English (spoken and written) is mandatory. · Proven experience in a Desktop Support Engineer or similar IT support role. · Hands-on expertise with Windows, Linux, and macOS. · Strong knowledge of office productivity tools, computer peripherals, network security, and antivirus software. · Excellent problem-solving and communication skills. · Customer-focused mindset with the ability to multitask effectively.

Other Requirements
1. Optional But Valuable: Itil Foundation Certification.
2. Optional But Valuable: Certification In Asset Management Or Related Fields
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Jetzt bewerben

Erweiterte Suche

it support engineer Jobs in köln, nw

Senior Administrator - Desk Side Services, AMT Asset Management Software

Field Support Calibration/Service Technician

Strategy Consultant

Cortex & Cloud Sales Specialist - Strategic accounts

SaaS Content Marketing manager

Strategic Value Engineer (Presales)

DevOps Product Manager (m/f/d)

Business Development & Sales Manager

Senior EmbeddedSoftware Engineer

Installation Technician (all genders)

Werkstudent Transportabwicklung (m/w/d)

Business Development & Sales Manager

High Power Business Development Manager

Sales Engineer Industrial (m/f/d) Germany

Sales Representative

Senior System Engineer – Citrix Plattform Operations (m/w/d)

Other jobs to consider

Ich möchte aktuelle Job-E-Mails für Stellen als it support engineer in köln, nw erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt