9 beste Stellen als customer success manager in garching bei münchen – aktuell auf Personalsuche

Head of Retail, Central Territory EMEA
New Balance —München
- Wochenendarbeit möglich
- Mit Reiseanteil
- Führungserfahrung
Praktikum Customer und User Support
Relevo —München
- Teilzeit
- Englisch
- Bürotätigkeiten
Europe Accounting & HR Generalist
Samtec, Inc —Germering
- Vollzeit
- Hybrides Arbeiten
- Bachelor
- Recruiting
- Organisationstalent
Group Data Privacy Coordinator (GDPC) & Regulatory Affairs Coordinator (RAC)
Magna International —München
- Vollzeit
- Ohne Hochschulabschluss
- Mit Reiseanteil
Direkt bewerben
Principal Project Manager Semiconductor IC Development (f/m/d)
Renesas Electronics —München
- Vollzeit
- Master
- Mit Reiseanteil
- Elektrotechnik
Direkt bewerben
TikTok Shop - FMCG Account Manager (Food, Beverage, Nutrition)
TikTok —München
Praktikum Customer und User Supprt
Relevo —München
- Teilzeit
- Bürotätigkeiten
Direkt bewerben
Partner Success Executive (m/f/d)
Wellhub —München
- Teilzeit
- Hybrides Arbeiten
- Marketing
- Bachelor
- Wirtschaft
- Flexible Arbeitszeiten
Direkt bewerben
Senior HR Generalist (m/f/x)
Magna International —München
- Vollzeit
- Master
- Bachelor
- Psychologie
Direkt bewerben

More jobs to discover

Find similar jobs that you might be interested in.

Praktikum Customer und User Support
Relevo —München
Darüber hinaus optimierst du unsere Backoffice-Prozesse und übernimmst allgemeine administrative Aufgaben im Tätigkeitsbereich.

Ich möchte aktuelle Job-E-Mails für Stellen als customer success manager in garching bei münchen erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

customer success manager jobs near garching bei münchen

Jobs als Retail Sales Associate in Warszawa, Mazowieckie

Jobs als Mitarbeiter Kundenservice in München

Jobs als Shop Manager in München

Jobs als Learning Development Specialist in München

Jobs als Regulatory Affairs Specialist in Baden Württemberg

Jobs als Marketing Specialist in München

Jobs als Medical Affairs in Baden Württemberg

Jobs als Regulatory Affairs Specialist in Köln

Jobs als M&a Associate in Warszawa, Mazowieckie

Jobs als Investment Associate in Warszawa, Mazowieckie

Jobs als Principal Project Manager in Bayern

Jobs als Event Manager in Nürnberg

Jobs als Mitarbeiter Kundenservice in Magdeburg

Jobs als Kaufmännische Mitarbeiter in Neuss

Jobs als Mitarbeiter Backoffice in Bremen

Jobs als Mitarbeiter Kundenservice in Bergisch Gladbach

Jobs als Mitarbeiter Kundenservice in Berlin Lichtenberg

Jobs als Mitarbeiter Parkraumüberwachung in Berlin Charlottenburg

Jobs als Mitarbeiter Kundenservice in Hamburg

Jobs als Hr Generalist in Köln

Head of Retail, Central Territory EMEA

New Balance -
München

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Führungserfahrung

Vollständige Stellenbeschreibung

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

As the Head of Retail for Territory Central, you are the Retail Director EMEA’s strategic partner and the senior field leader accountable for translating EMEA strategy into market impact across multiple markets. You will lead commercial and operational performance, shape the regional retail organisation, and build capability through your Area Managers. This is a senior, hands‑on role requiring executive presence, cross‑functional influence, and a proven track record of delivering profitable growth in multi‑market retail environments.

This role requires strategic leadership across diverse markets with strong seasonal demand, longer travel distances between locations, and a need for local commercial adaptation while maintaining global brand standards with the ability to travel 70-80% on average.

Territory Scope & Context

Location: Within the assigned Central region, ideally based near a store or office
Reporting to: Retail Director, EMEA
Direct reports: Area Managers across Central territory

Cluster Central: Germany, Austria, Poland

MAJOR ACCOUNTABILITIES:

Strategic & Commercial Accountabilities

Cluster strategy and growth: Define and deliver the cluster retail strategy aligned to EMEA priorities; prioritise investments, local initiatives and resource allocation to grow market share, margin and customer loyalty.

P&L and commercial ownership: In partnership with Finance and Commercial teams, own the commercial levers that drive top‑line and margin performance (pricing, assortment, promotions, productivity). Set stretch targets and hold the region accountable for delivery.

Market adaptation: Translate global campaigns and assortments into locally relevant plans that capitalise on seasonal peaks and regional consumer behaviour.

Use sales, traffic, inventory and CRM analytics to identify opportunities and risks; implement targeted interventions to improve conversion, ATV and stock turn.

Operational Leadership & Execution

Operational excellence: Ensure consistent execution of the New Balance operational standards across owned & operated stores. Embed rigorous audit, compliance and loss‑prevention disciplines.

Estate & Openings: Partner expansion team with site selection input, opening plans and post‑opening ramp strategies; ensure new stores meet commercial milestones and deliver expected ROI.

Risk and cost control: Manage regional operating costs, shrinkage targets and stock control processes; ensure robust processes across omnichannel fulfilment points.

Brand and customer experience: Safeguard visual merchandising, service standards and local activations to deliver a consistent, locally relevant New Balance experience.

Leadership, People & Stakeholder Management

Direct reports and team structure: Line manage Area Managers who in turn manage Store Managers across the cluster. Set clear objectives, run structured performance and talent reviews, and ensure consistent coaching and capability development across the region.

Talent and succession: Build bench strength through targeted development plans, training programmes and succession planning in partnership with HR.

Cross‑functional influence: Act as the primary interface between field operations and EMEA functions (Merchandising, Marketing, Supply Chain, HR, Finance). Influence assortment, allocation and trade marketing decisions to reflect local market needs.

External relationships: Own relationships with landlords, shopping centre operators and key retail partners.

REQUIREMENTS FOR SUCCESS:

Experience, Skills & Attributes

Minimum 5+ years area/territory management with progressive responsibility; proven success in multi‑market retail leadership, ideally in sportswear, footwear or lifestyle retail.

Executive presence, strong commercial judgement, decisive under pressure, and a track record of building capability in dispersed/remote teams.

Advanced analytical capability; P&L and budget ownership; expertise in audit, shrinkage control and retail operations.

Entrepreneurial, change‑oriented, autonomous and comfortable operating with remote leadership.

Strong communication skills with the ability to present, influence and engage teams.

KPIs & Success Measures

Commercial: Regional same‑store sales vs target; gross margin and EBITDA contribution.

Operational: Audit pass rate; shrinkage percentage vs threshold; time to close corrective actions; successful delivery and adoption of cross‑functional projects.

People: Engagement & Retention for all levels in territory; leadership bench strength; training completion and engagement scores.

Additional Requirements

Fluent in English and one or more local language.

High travel readiness across the cluster and flexibility for peak periods, approximately 70-80% time on average. Flexible availability, including weekends and peak trading periods.

Valid EU driving license (mandatory)

Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.

Jetzt bewerben

Erweiterte Suche

customer success manager Jobs in garching bei münchen

Head of Retail, Central Territory EMEA

Praktikum Customer und User Support

Europe Accounting & HR Generalist

Group Data Privacy Coordinator (GDPC) & Regulatory Affairs Coordinator (RAC)

Principal Project Manager Semiconductor IC Development (f/m/d)

TikTok Shop - FMCG Account Manager (Food, Beverage, Nutrition)

Praktikum Customer und User Supprt

Partner Success Executive (m/f/d)

Senior HR Generalist (m/f/x)

More jobs to discover

Ich möchte aktuelle Job-E-Mails für Stellen als customer success manager in garching bei münchen erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt