20 beste Stellen als customer success manager (m/w/d) in berlin, be – aktuell auf Personalsuche

Chief of Staff
Navan —Berlin
Direkt bewerben
Director Operations (m/w/d)
ucm —Berlin
- 100.000 € – 150.000 € pro Jahr
- Vollzeit
- Teamleitung
- Führungserfahrung
Direkt bewerben
VP Alliances & Channels (EMEA)
WalkMe —Berlin
- Vollzeit
- Hybrides Arbeiten
Direkt bewerben
Veterinary Business Development Manager
Trupanion —Berlin
- Vollzeit
- Mit Reiseanteil
Praktikum im Customer Success Management - Berlin (m/w/d)
Werkia —Berlin
- 1.500 € – 2.419 € pro Monat
- CRM-Software
- Kundenberatung
- Recruiting
- Aufstiegsmöglichkeiten
- Kostenlose Verpflegung
Direkt bewerben
Junior Sales Manager:in – Startup Insider Live (m/w/d)
Startup Insider GmbH —Berlin
- Vollzeit
- Hybrides Arbeiten
Direkt bewerben
Business Development Manager, DACH
SiteMinder —Berlin
- Vollzeit
- Homeoffice
- Mit Reiseanteil
- Empfehlungsprogramm
Strategic Partnerships Manager:in
ETERNO —Berlin
- Hybrides Arbeiten
- Unternehmensentwicklung
- Homeoffice-Möglichkeit
Direkt bewerben
Associate Business Development (Partnerships) Manager - GER
Moss —Berlin
- Vollzeit
- Hybrides Arbeiten
- Wirtschaft
Team Lead Account Management - Europe (AI x Greentech) (m/f/d)
Reonic GmbH —Berlin
- Vollzeit
- Mitgliedschaft im Fitnessstudio
Business Development Manager:in
Nelly Solutions —Berlin
- Vollzeit
- Hybrides Arbeiten
- Unternehmensentwicklung
- Flexible Arbeitszeiten
Direkt bewerben
Strategic Partner Manager DACH
Last Mile Solutions —Berlin
- Vollzeit
- Hybrides Arbeiten
- Marketing
- Datenanalyse
- Master
- Homeoffice-Möglichkeit
Senior Project Manager - Automotive (f/m/x)
AUTO1 Group —Berlin
- Vollzeit
- Master
- Bachelor
- Flexible Arbeitszeiten
Direkt bewerben
IT-Partnermanager (m/w/d)
PSI Software SE —Berlin
- Vollzeit
- CRM-Software
- APIs
- Weiterbildungsprogramme
Business Development Manager
Dunia Innovations GmbH —Berlin
- Vollzeit
- Doktorat
- Master
Direkt bewerben
Project Manager - Business Development Automotive (f/m/x)
AUTO1 Group —Berlin
- Vollzeit
- Master
- Bachelor
- Flexible Arbeitszeiten
Direkt bewerben
Talent wanted (all)
mediaire GmbH —Berlin
- Vollzeit
Direkt bewerben
Brand Partnership Manager (Business Development)
Tradedoubler AB —Berlin-Kreuzberg
- Vollzeit
Direkt bewerben
Junior Customer Success Manager (x/f/m)
Doctolib —Berlin
- Per E-Mail
- Salesforce
- Englisch
- Organisationstalent
Direkt bewerben
Sales Associate (m/f/d)
A11 —Berlin
- Vollzeit
- Master
- Bachelor
- Wirtschaft
Direkt bewerben

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customer success manager (m/w/d) jobs near berlin, be

Chief of Staff

Navan -
Berlin

Direkt bewerben

Details zur Stelle

Vollständige Stellenbeschreibung

The Chief of Staff to the Global Chief Customer Officer (CCO) is a high-impact, mission-critical leadership role at Navan. The CCO is directly responsible for driving more than 85% of Navan's revenue through the entire customer lifecycle—onboarding, growth, adoption, retention, and renewals. You'll be at the heart of our business, acting as the CCO's strategic partner and force multiplier to accelerate Navan's goals for scale, customer satisfaction, and revenue growth. Additionally, you will be trusted with high-stakes initiatives, confidential projects, and executive-level communications shaping the future of Navan's customer operations.

What You'll Do

Drive Strategic Execution

Be the right hand to the CCO, directing focus toward the most critical revenue-impacting opportunities across Customer Success, Support, Onboarding, and Professional Services.
Stand up and run high-priority, cross-functional initiatives: from customer expansion programs, at-risk account interventions, and NRR optimization pilots, to scaling impactful customer onboarding and support experiences.
Surface business insights: Synthesize dashboards, KPIs, and qualitative feedback to provide clear recommendations on shaping the customer journey and maximizing Net Revenue Retention.

Orchestrate Operational Excellence

Own the operating rhythm of the CCO organization: Lead staff meetings, Quarterly Business Reviews, and project tracking; ensure seamless follow-up and accountability.
Identify and resolve bottlenecks across teams, helping the CCO and customer leaders operate at peak efficiency.
Partner with Revenue Operations, Sales, Product, and Engineering to anticipate cross-team dependencies and accelerate revenue-driving initiatives.

Elevate Communication & Influence

Prepare executive and board-level materials that demonstrate the customer organization's impact and revenue contribution.
Facilitate transparent, motivating communication between the CCO's office, direct reports, and the broader company.
Represent the CCO in key forums as needed—helping drive proactive, solutions-focused outcomes.

What You Bring

5+ years of experience in top tier Management Consulting, Investment Banking, high-growth tech or a similar capacity.
Highly proficient in applying AI to amplify daily output and strategic planning, with an established habit of continuous professional development to stay ahead of the AI technology curve.
Proven hands-on partnership with C-suite/CXO leaders in high-ownership organizations.
Demonstrated ability to synthesize business, financial, and operational information into actionable insights.
Mastery of project management, organizational alignment, and driving cross-functional outcomes.
Strong analytical skills, experience with leading SaaS tools (Salesforce, ThoughtSpot etc.) would be a plus
Proven ability to thrive in highly ambiguous environments, with a track record of building structure and clarity where daily priorities are fluid and no two days look the same.

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

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Direkt bewerben

Erweiterte Suche

customer success manager (m/w/d) Jobs in berlin, be

Chief of Staff

Director Operations (m/w/d)

VP Alliances & Channels (EMEA)

Veterinary Business Development Manager

Praktikum im Customer Success Management - Berlin (m/w/d)

Junior Sales Manager:in – Startup Insider Live (m/w/d)

Business Development Manager, DACH

Strategic Partnerships Manager:in

Associate Business Development (Partnerships) Manager - GER

Team Lead Account Management - Europe (AI x Greentech) (m/f/d)

Business Development Manager:in

Strategic Partner Manager DACH

Senior Project Manager - Automotive (f/m/x)

IT-Partnermanager (m/w/d)

Business Development Manager

Project Manager - Business Development Automotive (f/m/x)

Talent wanted (all)

Brand Partnership Manager (Business Development)

Junior Customer Success Manager (x/f/m)

Sales Associate (m/f/d)

Ich möchte aktuelle Job-E-Mails für Stellen als customer success manager (m/w/d) in berlin, be erhalten

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