Customer Care Executive (f/m/d)
MEININGER Hotels Group —Berlin-Kreuzberg
- Vollzeit
- Gastgewerbe
- Kundenberatung
Direkt bewerben
2 Tage
Workplace Experience Ambassador (m/w/d)
JLL Technologies & Services GmbH —Berlin
- Vollzeit
- Gastgewerbe
- Kundenberatung
- Microsoft Office
Direkt bewerben
1 Tag
Medizinische Assistenz (m/w/d) in der Präventivmedizin in Teilzeit
Herzhaus Reha-Tagesklinik für Kardiologie und Angiologie —Berlin
- Teilzeit
- Englisch
- PC-Kenntnisse
- Weiterbildungsprogramme
Associate to the CEO (Werkstudent) (m/f/d)
EIDU & Trellis —Berlin
- Teilzeit
Direkt bewerben
Field Marketing Lead (12 Month Fixed Term)
Braze —Berlin
Direkt bewerben
13 Tage
OP-Schwester / OP-Pfleger (m/w/d)
Park-Klinik Birkenwerder GmbH & Co Betriebs KG —Birkenwerder
- Per E-Mail
- Krankenhaus
- Operationssaal
- Weiterbildungsprogramme
System Engineer Manager, EMEA - Engineering Services (m/f/d)
Corning —Berlin
- Englisch
- Personalführung
- Elektrotechnik
- Employee Assistance Program
1 Tag
Business Process & Office Manager (part-time)
GLS/NXT —Berlin
- Teilzeit
- Hybrides Arbeiten
- Wirtschaft
Direkt bewerben
1 Std.

More jobs to discover

Find similar jobs that you might be interested in.

Workplace Experience Ambassador (m/w/d)
JLL Technologies & Services GmbH —Berlin
The Workplace Experience Ambassador (m/w/d) is responsible for delivering exceptional client experience every day through enhanced engagement, proactive…
Direkt bewerben
1 Tag
Cloud Support Associate (German & English speaking)
AWS European Sovereign Cloud Development Center GmbH - M94 —Berlin
Bachelor's degree or above in Computer Science, Computer Engineering, Data Science, Information Systems, or related STEM fields, or experience from a technical…

Ich möchte aktuelle Job-E-Mails für Stellen als administrative operation in berlin, be erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

administrative operation jobs near berlin, be

Customer Care Executive (f/m/d)

MEININGER Hotels Group -
Berlin-Kreuzberg

Direkt bewerben

Details zur Stelle

Vollzeit
vor 2 Tagen

Leistungen

Firmenevents

Qualifikationen

Gastgewerbe
Kundenberatung
Callcenter

Vollständige Stellenbeschreibung

Customer Care Executive (f/m/d)

MEININGER Headquarters Berlin

Full-time

Are you passionate about helping people and creating outstanding customer experiences? Join our Customer Care team and support our guests before, during, and after their stay by delivering professional service across multiple communication channels.

MEININGER Hotels. Redefining hybrid hospitality.

We run more than 35 hotels in Europe’s best cities—and counting!

YOUR TASKS

Deliver an outstanding customer experience by assisting guests via telephone, email, chat, and social media
Provide helpful information about reservations, services, and destinations while ensuring quick and effective solutions to guest enquiries
Handle challenging situations professionally and confidently, aiming to resolve issues at the first point of contact
Identify opportunities to maximise sales through up-selling and tailored recommendations for guests
Maintain high service quality standards and contribute to achieving team targets for customer satisfaction, revenue, and conversions
Work with internal teams across departments such as Finance, Commerce, and Hotel Operations to ensure smooth service delivery
Monitor recurring enquiries and provide feedback to management to support continuous improvement
Support administrative tasks, reporting, and other ad-hoc activities when required

YOUR PROFILE

First experience in customer service, hospitality, call centre, or a similar role is an advantage, but not mandatory
Passion for delivering excellent customer service and creating positive guest experiences
Strong communication skills, both written and verbal
Comfortable working in a multi-channel contact environment (phone, email, chat, social media)
Ability to stay calm, solution-oriented, and professional in challenging situations
Strong organisational skills with high attention to detail and accuracy
A proactive team player who enjoys collaborating and sharing knowledge
Flexible and adaptable in a fast-paced environment
Fluent in English and German (B2 level) are mandatory; additional languages are a plus
Willingness to work in rotating shifts covering department opening hours

WHAT MEININGER OFFERS

Fair compensation package and tax-free surcharges
Company Pension Scheme
Extra vacation days for every year with MEININGER (up to 5 days extra)
2 extra paid leave days for you to make this world a better place (Corporate Volunteering & VTO Program)
MEININGER Staff Nights Program & discounts for friends and family
Employee events and team activities: M-Days, winter parties, team building events, company jubilees
Growth and development opportunities as part of an internationally expanding organization
A diverse, open working environment
Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees and their families
Hybrid work, at least 2 days at the office Berlin

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Please send us your CV.

We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply.

We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE our hotels here: MEININGER Hotels

Contact person: Sandra Röske (Customer Care Manager)

Remote Type:

Hybrid

Direkt bewerben

Erweiterte Suche

administrative operation Jobs in berlin, be

Customer Care Executive (f/m/d)

Workplace Experience Ambassador (m/w/d)

Medizinische Assistenz (m/w/d) in der Präventivmedizin in Teilzeit

Associate to the CEO (Werkstudent) (m/f/d)

Field Marketing Lead (12 Month Fixed Term)

OP-Schwester / OP-Pfleger (m/w/d)

System Engineer Manager, EMEA - Engineering Services (m/f/d)

Business Process & Office Manager (part-time)

More jobs to discover

Ich möchte aktuelle Job-E-Mails für Stellen als administrative operation in berlin, be erhalten

Related Searches

Weitere Job-Standorte erkunden

Customer Care Executive (f/m/d)

MEININGER Headquarters Berlin

MEININGER Hotels. Redefining hybrid hospitality.

YOUR TASKS

YOUR PROFILE

WHAT MEININGER OFFERS

APPLICATION

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt