Domino Laser GmbH forms part of a strong group of companies, Domino Printing Sciences plc, who were successfully integrated into Brother Industries Limited in 2015. Domino Laser is one of the world’s leading producer of industrial laser technologies. Domino Laser in Hamburg forms the centre of the Group’s international strategic and operative laser business. The focus of our work is on the development and manufacture of laser systems and their accessories for the industrial marking of all types of packaging, as well as the support of our worldwide sales and service offices.
For our business in Germany we are looking to fill the following position with immediate effect (this role can be based in Hamburg or remotely in Germany):
Global OEM Account Manager (m/w/d)
Your Tasks
- Develop and execute the global growth strategy for our customers, driving revenue growth and market share expansion.
- Build and maintain strategic relationships with key stakeholders across management, purchasing, engineering, product management, sales, and service functions.
- Identify and develop new business opportunities across wire processing, cable marking, automation, traceability, coding, laser, and UV applications.
- Expand Domino’s installed base through new platform integrations, migration programs, and penetration of additional customer sites and regions.
- Translate global account objectives into actionable regional growth plans across North America, Europe, China, India, and North Africa.
- Lead commercial activities including pricing strategy, contract negotiations, customer agreements, and profitability management.
- Act as the primary global interface for all strategic, commercial, and technical topics related to our customers.
- Drive alignment between customers and internal teams, ensuring effective collaboration across Sales, Product Management, R&D, Engineering, and Support functions.
- Monitor market trends, competitor activity, and customer requirements to identify growth opportunities and protect existing business.
- Lead and coordinate technical integration initiatives, ensuring successful deployment of hardware, software, and automation solutions.
- Establish scalable support, training, and escalation processes that deliver excellent customer experience and operational efficiency.
- Maintain a clear multi-year account development roadmap aligned with customer needs, technology evolution, and Domino’s strategic objectives.
Your Experience
- Minimum of 10 years´ experience in a technical B2B, OEM, automation, or industrial environment.
- A good level of technical training and experience, through education or experience, would be beneficial.
- Strong technical understanding and commercial awareness.
- Ability to build relationships and influence stakeholders at all levels.
- Experience managing complex global customers or projects.
- Excellent communication, negotiation, and problem-solving skills.
- Structured, self-driven, and highly organized approach to work.
- Resilience and confidence in fast-paced, customer-facing environments.
- Willingness to travel internationally.
We offer
- The possibility to put your own ideas into effect within an innovative company
- To work on diversified tasks within a dynamic and motivated team
- Quick decision making due to our lean hierarchies
- The possibility to further develop your personal or expert skills through internal trainings
- Various possibilities to develop within an international group of companies
- An easy start due to our extensive initial job training
Furthermore, all employees are offered numerous benefits: a company pension scheme, public transport at a reduced rate (HVV-Proficard), job-bike leasing and a free water and coffee/tea supply. We all comfortably address each other with our first names and have flexible working hours. We also offer social events and team activities to boost our friendly working environment.
We look forward to receiving your application documents electronically via email. Please also include your salary expectations and earliest-possible start date.
Lena Schneider • Personalabteilung
Domino Laser GmbH • Fangdieckstr. 75a • 22547 Hamburg
T. +49 (0) 40 888 88 - 0
[email protected] • www.dominolaser.com • www.domino-printing.com
