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customer success manager jobs near eichwalde, bb

Program Manager, AMZL Launch & Expansion

Amazon Deutschland Services GmbH -
Berlin

Jetzt bewerben

Details zur Stelle

Vollzeit
vor 8 Tagen

Qualifikationen

Microsoft Excel
Master
Projektmanagement
Bachelor
Pivot-Tabellen
Führungserfahrung

Vollständige Stellenbeschreibung

DESCRIPTION

We are seeking a dynamic and motivated Program Manager to join our Launch and Expansion team. This role is crucial in driving our infrastructure projects and network strategy to enhance operational efficiency, improve customer experience, and support sustainable growth in the region.

Projects will include partnering with Engineering, Finance, Design and Construction, and other stakeholders to help optimize the existing network of Amazon Logistics nodes in the EU to facilitate the organization’s growth plans, and other cross functional Supply Chain, Transportation, Engineering & Infrastructure initiatives.

Key job responsibilities

Lead and manage a portfolio of maintenance and infrastructure projects across an assigned region and ensure they are delivered on time, within budget, and to the required quality standards
Plan and oversee upgrades to existing sites, including office spaces, optimization of the shop floor, and building infrastructure to facilitate AMZL's Last Mile delivery fleet operation
Collaborate with operations teams to set and raise performance standards at site level
Coordinate with cross-functional teams, including operations, finance, real estate, design and construction and engineering, to ensure project success
Develop comprehensive business cases and strategy documents with a goal to seek senior leadership approval, including director level executives

A day in the life
You will be a natural self-starter who is comfortable leading complex, cross functional programs. To be successful in this role, you will have a true hands-on approach, will demonstrate strong ownership and project management skills, and will be an effective communicator up to the senior management level. The successful candidate will continuously show a think big attitude and will look beyond their direct scope of responsibility.

About the team
At AMZL EU Launch & Expansion, our core purpose is to design, develop, and optimize Amazon's Last Mile delivery network across Europe. We drive strategic growth through innovative infrastructure solutions and data-driven capacity planning, ensuring we meet current demands while building for the future. By combining operational excellence with sustainable practices, we create a robust and efficient delivery network that serves all business lines and delivery types. Our commitment to safety, standardization, and continuous improvement enables us to transform the European logistics landscape while maintaining Amazon's position as the most customer-centric logistics provider.

BASIC QUALIFICATIONS

Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience working cross functionally with tech and non-tech teams
Experience defining and executing program requirements and using data and metrics to determine improvements
Experience in program or project management
Experience implementing repeatable processes and driving automation or standardization
Experience defining and executing program requirements

PREFERRED QUALIFICATIONS

Master's degree
Experience in driving end to end delivery, and communicating results to senior leadership
Experience leading process improvements
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Erweiterte Suche

customer success manager Jobs in eichwalde, bb

Program Manager, AMZL Launch & Expansion

Principal Consultant-Professional Services (f/m/d)

Team Lead Customer Support (m/f/d), Banking - DE

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Offshore LTP Project Manager (f/m/d) – Gas Turbine Projects

Senior Partner Success Manager (w/m/d)

Office Manager - Berlin

Customer Support Manager (m/w/d)

Channel Account Manager - EU/Germany

Partner Success Manager (w/m/d)

(Jr.) Talent Acquisition Manager & Sourcer (m/f/d)

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Customer Success Manager (m/w/d) / FinTech - FiBu / Datev Erfahrung - 100% remote

Business Line Manager - Power transmission

Business Development Manager (M/W/D)

Ich möchte aktuelle Job-E-Mails für Stellen als customer success manager in eichwalde, bb erhalten

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