6 beste Stellen als working student it in frankfurt am main, he – aktuell auf Personalsuche

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WORKING STUDENT TECHNICAL CLIENT SERVICES (f/m/d)

360 Treasury Systems
Frankfurt am Main

Jetzt bewerben

Details zur Stelle

Teilzeit
vor 1 Tag

Qualifikationen

Master

Vollständige Stellenbeschreibung

Frankfurt am Main

Part-time

Working Student

Your Role

As a Working Student in the Technical Client Advisory Services team, you will be part of our diverse Trading Services Unit, assisting our global clients with their technical questions. You will work and learn from our senior Client Advisors to support our FX Trading Platform, using a variety of monitoring, investigation and communication tools.

Kindly note, this is an on-site position in Frankfurt / Main.

Your Responsibilities

Be the first point of contact for clients with technical issues or generic questions of a technical nature
Record client issues and log the details in a ticketing system
Prioritize important issues and pass on to the relevant technical teams
Offer clients a standard solution to entry-level technical issues where possible, or pass the case onto the relevant team to further investigate
Share with senior members of the team any risks that you might observe such that the relevant individual or team can take over the issue
Take phone calls when other team members are busy and represent the TCAS team in a positive and professional manner
Where any doubt or uncertainty exists, quickly escalate issues to senior team members
Knowledge Management: Formal documents to be prepared to a professional standard
Complex or difficult concepts, e.g. IT specs, to be explained in clear, succinct and effective terms.
Presentations to follow “current” market branding requirements and formats

Your Profile

Student of a computer-related, scientific or mathematical discipline (e.g. Computer Science, Engineering, Mathematics, Economics, Physics or similar)
Demonstrable interest in any financial markets (any knowledge of Foreign Exchange and Money Markets) is highly desirable
Demonstrable interest in any IT discipline (although not essential, any IT skills would be highly desirable
Analytical thinker with a creative approach to problem solving
Good communication skills
Able to remain calm when under uncertain of what to do and know who to ask for assistance
Work with integrity and be reliable
Self-reliable and proactive
Good team worker
Good verbal and written language skills in both English and German (at least B2), other language skills are a plus

Our Offer

Bachelor / Master Thesis in consultation with the team
Possibility for a permanent employment after successful graduation
Performance appraisals on a regular base
360T Academy
Frankfurt office located directly in the city center
Social gatherings

We offer an outstanding opportunity for a highly motivated individual to participate in the growth of a successful technology company in the financial sector. The position is based in Frankfurt am Main and is available immediately

How to Apply

If your background and qualifications meet these specifications, please forward your application including your salary expectation and the earliest starting date by clicking the “Apply” button.

Contact

Irune Del Buey
People & Culture Manager

Send email
Grüneburgweg 16-18
60322 Frankfurt am Main

About us

360T is one of the globally leading trading platforms for Foreign Exchange (FX). As Deutsche Börse Group’s powerhouse for FX, 360T provides a web-based trading technology for over-the-counter (OTC) instruments, integration solutions and related services. Since its inception in 2000, the company has developed and maintained a state-of-the-art multi-bank portal for foreign exchange, crypto assets, cash and money market products. With over 3,000 Buy-Side customers and more than 200 liquidity providers across 80 different countries, 360T is uniquely positioned to connect the global FX and Crypto industry.

Headquartered in Frankfurt am Main, Germany, 360T maintains subsidiaries in London (360 Trading Networks UK Limited), New York (360 Trading Networks Inc), Singapore (360T Asia Pacific Pte. Ltd.), Mumbai (ThreeSixty Trading Networks (India) Pvt Ltd), Kuala Lumpur (360 Trading Networks Sdn Bhd) and Dubai (360 Trading Networks (DIFC) Limited).

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Erweiterte Suche

working student it Jobs in frankfurt am main, he

WORKING STUDENT TECHNICAL CLIENT SERVICES (f/m/d)

Working Student - Regulatory Reporting & Monitoring (f/m/d)

Doctoral Candidate (f/m/d) in the Department of Music

DUTCH-SPEAKING Internship Online Marketing and Community Management at Meet5 NL (f/m/d)

Working Student - Client Relationship Management Support (all genders)

Working Student: Digital Strategy (m/f/d)

Ich möchte aktuelle Job-E-Mails für Stellen als working student it in frankfurt am main, he erhalten

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