20 beste Stellen als customer success manager in berlin kreuzberg, be – aktuell auf Personalsuche

Country Manager - DACH
OrderYOYO —Berlin
- Homeoffice
- CRM-Software
- Microsoft Excel
- Finanzdienstleistungen
Direkt bewerben
Junior Customer Success Manager (w/m/d)
Enpal —Berlin
- Vollzeit
- Englisch
Direkt bewerben
VP Alliances & Channels (EMEA)
WalkMe —Berlin
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- ERP-Systeme
- Künstliche Intelligenz
Direkt bewerben
Customer Success Representative (x/f/m)
Doctolib —Berlin
- Per E-Mail
- CRM-Software
- Englisch
- Organisationstalent
Direkt bewerben
Customer Support Manager (m/w/d)
Superchat —Berlin
- Weiterbildungsprogramme
Direkt bewerben
Business Development Executive, DACH
SiteMinder —Berlin
- Vollzeit
- Homeoffice
- CRM-Software
- Gastgewerbe
- Vertrieb
- Empfehlungsprogramm
Praktikum im Customer Success Management (m/w/d)
Pflegia —Berlin
- 1.500 € – 2.419 € pro Monat
- CRM-Software
- Praktikum
- Aufstiegsmöglichkeiten
- Kostenlose Verpflegung
Direkt bewerben
Business Development & Solutions Manager – Google Cloud (f/m/d)
Trakken GmbH —Berlin
- Hybrides Arbeiten
- Vertrieb
- Unternehmensentwicklung
- Mit Reiseanteil
10 Tage
Founding GTM Manager
Kuro Technology —Berlin
- 70.000 € – 93.000 € pro Jahr
- Vollzeit
- CRM-Software
Direkt bewerben
Partner Success Manager (w/m/d)
Enpal —Berlin
- Vollzeit
- Englisch
Direkt bewerben
Creator Partnership Manager
Passionfroot —Berlin
- 50.000 € – 60.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
Direkt bewerben
4 Tage
Praktikum im Onboarding Customer Success Management (m/w/d)
Werkia —Berlin
- 1.500 € – 2.419 € pro Monat
- CRM-Software
- Praktikum
- Kommunikationsfähigkeit
- Aufstiegsmöglichkeiten
- Kostenlose Verpflegung
Direkt bewerben
Partnership Manager
Clera —Berlin
- Vollzeit
Direkt bewerben
8 Tage
Business Line Manager - Power transmission
SKF —Berlin
- Produktmanagement
- Mit Reiseanteil
- Führungserfahrung
Praktikum im Onboarding Customer Success Management (m/w/d)
Pflegia —Berlin
- 1.500 € – 2.419 € pro Monat
- CRM-Software
- Praktikum
- Kommunikationsfähigkeit
- Aufstiegsmöglichkeiten
- Kostenlose Verpflegung
Direkt bewerben
Early Careers Recruiter (m/w/d) - Health tech
voize —Berlin
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- Kundenberatung
- Recruiting
- Flexible Arbeitszeiten
7 Tage
HR Manager
Amazon VZ Berlin-Brandenburg GmbH —Berlin
- Vollzeit
- Englisch
- Master
- Führungserfahrung
- Weiterbildungsprogramme
Business Development Manager
Dunia Innovations GmbH —Berlin
- Vollzeit
- CRM-Software
- Doktorat
- Vertrieb
Direkt bewerben
Director, Business Development - CE
RxLogix Corporation —Berlin
- Vollzeit
- Homeoffice
- Vertrieb
- Kundenberatung
- Mit Reiseanteil
Direkt bewerben
Partnership Manager
Dunia Innovations GmbH —Berlin
- Vollzeit
Direkt bewerben

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Country Manager - DACH

OrderYOYO -
Berlin

Direkt bewerben

Details zur Stelle

Qualifikationen

CRM-Software
Microsoft Excel
Finanzdienstleistungen
SaaS
Erfahrung im Restaurant
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

Country Manager – DACH Regions

Competitive Basic salary + OTE Uncapped + Company Car

Must be able to commute daily to our Berlin Office

PURPOSE OF ROLE:

We are seeking an experienced and dynamic Country Manager to lead our operations in Germany and Austria. The right candidate will be responsible for overseeing all operations and activities within the region ensuring the company’s continued sustainable growth across key metrics like customers, revenue and profitability.

Develop and execute strategies that drive business growth and align with company vision
Act as the link between headquarters and local operations, collaborating with teams and partners
Identify process improvements and manage the local workforce
The ideal candidate will possess a strong background in SAAS or similar B2B focused industries, a love for structure and process and demonstrate exceptional communication and analytical skills. This role is crucial in fostering a positive Restaurant Partner experience from the very beginning of their journey with us.

Objectives for the Country Manager:

Drive the growth of our business on all key metrics: Customers, GMV, MRR, Orders, Penetration
Develop and implement effective onboarding processes that ensures optimal conditions for commercial success for our Restaurant Partners
Collaborate with various departments to create tailored onboarding experiences for new and existing Restaurant Partners
Utilise our in house CRM system to track onboarding progress and maintain accurate records of new and existing Restaurant Partners integration.
Lead our Sales and Onboarding organisation

KEY ACCOUNTABILITIES:

Team Performance

Lead and support a 30–50 FTE team to drive sales and activation across markets
Coach, shadow, and provide feedback to strengthen team performance and development
Oversee recruitment, induction, and ongoing workforce guidance
Performance Improvement
Design and implement processes and initiatives to enhance key business metrics
Support employee development plans and continuous improvement efforts
Payment Service Growth
Drive sales and activation teams to boost partner performance and customer success
Deliver regular performance reporting and support line managers with training needs

General

Assist with general People responsibilities, including developing processes, new initiatives and driving performance
Weekly and Monthly reporting on key metrics for own and team performance
Collaborate with key stakeholders across different teams and functions to drive results
Support colleagues and promote a positive work environment & team spirit

REQUIRED SKILLS:

Excellent verbal and written communication skills, with the ability to engage effectively with diverse stakeholders
Strong analytical skills, capable of assessing data and feedback to enhance onboarding strategies.
Excellent MS Excel skills, highly analytical with the ability to analyse data
Previous experience in financial services is highly desirable, providing insight into industry-specific onboarding needs.
Proficiency in CRM systems for tracking and managing onboarding activities.
Ability to work collaboratively within a team while also demonstrating initiative and independence in managing tasks.
Experience in driving and developing a team across different geographies and cultures

Passion - Adaptable with a can-do attitude - positive, proactive, and energised by working in a fast-paced environment characterised by constant change.

Action - Leads by example/Initiating ACTION

Compassion - Able to empathize and provide support wherever needed.

One Team - Advanced communication skills (written and verbal) – Ability to build rapport with your team, maintain calm during pressurised situations, and share information in a clear and logical manner.

Organised with a high attention to detail
Ability to tailor approach to meet the individual needs of the team.
Displays honesty and integrity.
Be comfortable following established processes, using templates, and problem-solving issues to work through your onboarding checklist.

Direkt bewerben

Erweiterte Suche

customer success manager Jobs in berlin kreuzberg, be

Country Manager - DACH

Junior Customer Success Manager (w/m/d)

VP Alliances & Channels (EMEA)

Customer Success Representative (x/f/m)

Customer Support Manager (m/w/d)

Business Development Executive, DACH

Praktikum im Customer Success Management (m/w/d)

Business Development & Solutions Manager – Google Cloud (f/m/d)

Founding GTM Manager

Partner Success Manager (w/m/d)

Creator Partnership Manager

Praktikum im Onboarding Customer Success Management (m/w/d)

Partnership Manager

Business Line Manager - Power transmission

Praktikum im Onboarding Customer Success Management (m/w/d)

Early Careers Recruiter (m/w/d) - Health tech

HR Manager

Business Development Manager

Director, Business Development - CE

Partnership Manager

Ich möchte aktuelle Job-E-Mails für Stellen als customer success manager in berlin kreuzberg, be erhalten

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