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Field Service Engineer (m/w/d) - Munich, Germany

Nanion Technologies GmbH
München

Direkt bewerben

Details zur Stelle

Festanstellung
55.000 € – 65.000 € pro Jahr
vor 1 Tag

Leistungen

Firmenevents

Qualifikationen

Maschinenbau
Windows
Führerschein Klasse B
Microsoft Office
Windows Remote Desktop
Elektronik
Bachelor
Fernwartungssoftware
Elektrotechnik

Vollständige Stellenbeschreibung

Type: Full-time (40h/week)
Department: Service
Reporting to: Service Manager
Level: Bachelor’s in electrical/mechanical engineering or similar
Start date: Immediately
Company: Nanion Technologies GmbH
Location: Ganghoferstrasse 70a, 80339 München (On-site)

Company Overview

Nanion Technologies is a rapidly growing instrumentation company offering automated ion channel screening workstations for industry and academic research institutions. To meet the increasing demand for Nanion’s products and provide premium customer service, we are expanding our team at our headquarters in Munich, Germany. We are currently seeking a Field Service Engineer for a full-time position.

Role Description

Candidate responsibilities:

New installations, periodic maintenances and relocations, troubleshooting, repair, and support, at customer sites in Europe.
Schedule and coordinate service visits, ensuring timely execution within contractual Service Level Agreements (SLAs).
provide support, in collaboration with the whole R&D and the Service Team at Nanion HQ.

Under the guidance of the Service Manager, the successful candidate should be able to work independently, possess strong and relevant technical troubleshooting skills, maintain close professional relationships with customers, and be detail oriented.

When not traveling, Responsibilities Include:

· Providing detailed visit reports, documenting key information in the Support and Asset Management database, and suggesting improvements.

· Collaborating with product-oriented teams in the Nanion Munich office to assist in developing, documenting, testing, and validating software (SW) and hardware (HW) updates.

· Provide remote technical customer support for Nanion products via email, phone, and remote desktop sharing.

· Coordinating and following up on service support requests from our collaborators.

Actively participate in team meetings and other company-wide meetings across the Nanion organization.
Collaborate with various teams while maintaining the ability to independently execute work assignments.

Profile and Requirements

2+ years of prior field service experience with scientific instruments.
Bachelor’s degree in electrical engineering, mechanical engineering, or a related technical field is preferred. Equivalent experience in electronics or technical roles will also be considered.
Proficiency with Windows OS, MS Office
Hands-on, practical knowledge of networks and computer systems.
Excellent oral and written communication skills in English, with a tactful and effective approach to customer interactions.
Familiarity with scientific laboratory equipment, ion channel screening technology, or biotech instruments is a plus.
Ability to analyse technical problems and implement solutions efficiently.
Strong team player with a collaborative mindset.
Ability and willingness to learn new technologies and apply them effectively.
Valid working permit for Germany.
Ability to travel 35-75% within Europe, the UK, and occasionally Southeast Asia (EU & SEA).

Additional Information

Professional Development: We offer opportunities for training, workshops, and career growth to help you advance in your role.
Work Environment: Join a collaborative and innovative environment with a supportive, multinational team dedicated to pushing the boundaries of research technology. Regular team events foster a strong sense of community and teamwork.
On-Site Expectations: This role is based in Munich, Germany, at our headquarters, located in the vibrant city of Munich with easy access to public transport and local amenities.
Global Collaboration: Work closely with our international teams across Nanion’s global branches, contributing to the success of groundbreaking projects.
Employee Benefits: We support our employees with a childcare allowance (e.g., for kindergarten and nursery), JobRad, EGYM Wellpass and a company pension scheme (bAV) to enhance work-life balance and financial security.

Application Details

To apply, please send your cover letter and CV to [email protected].

Application deadline: 01.08.2026

Art der Stelle: Festanstellung

Gehalt: 55.000,00€ - 65.000,00€ pro Jahr

Ausbildung:

Bachelor (Erforderlich)

Berufserfahrung:

Elektrik: 1 Jahr (Wünschenswert)

Zusatzqualifikation/Zertifikat:

Führerschein Klasse B (Wünschenswert)

Arbeitsort: Vor Ort

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