20 beste Stellen als support officer in berlin, be – aktuell auf Personalsuche

Student Services Officer
GUS Germany GmbH —Berlin
- Vollzeit
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Direkt bewerben
2 Tage
Verantwortliche Elektrofachkraft, (VEF) - Berlin/Brandenburg - Data Centers - European Sovereign Cloud
Amazon Data Services European Sovereign Cloud GmbH —Berlin
- Vollzeit
- Englisch
- AWS
- Bachelor
8 Tage
Head of Customer Success (m/w/d)
MVZ Dentalzentrum Neustadt GmbH —Berlin
- Per E-Mail
- Englisch
- Teamleitung
- Führungserfahrung
9 Tage
WBG Pioneer - Country Office Intern
World Bank Group —Berlin
- Vollzeit
- Keine Berufserfahrung erforderlich
- Englisch
- Forschungserfahrung
8 Tage
Senior Software Engineer (Java/Kotlin) - Fintech
Delivery Hero —Berlin
- Vollzeit
- Hybrides Arbeiten
- Java
- Kontinuierlicher Verbesserungsprozess
Direkt bewerben
Staff Data Scientist, Dmarts - Quick Commerce
Delivery Hero —Berlin
- Vollzeit
- Hybrides Arbeiten
- AWS
- Künstliche Intelligenz
- Python
Direkt bewerben
9 Tage
Pricing Analyst, Product Operations (Global Pricing)
Delivery Hero —Berlin
- Vollzeit
- Hybrides Arbeiten
- Python
- Marketing
Direkt bewerben
9 Tage
Danish Speaking - Bank Collections Officer in Malta - Sales Exp. Required
Next Job Abroad —Berlin
- 25.000 € – 30.000 € pro Jahr
- Vollzeit
- Homeoffice
- Vertrieb
- Kundenberatung
- Hochschulreife
- Umzugskostenzuschuss
Direkt bewerben
Information Systems Security Officer (ISSO)
Amentum —Berlin
- Vollzeit
- Microsoft Office
- Bachelor
- Zeitmanagement
4 Tage
(Senior) Specialist, Total Rewards (Equity)
Delivery Hero —Berlin
- Vollzeit
- Hybrides Arbeiten
- Microsoft Excel
- Projektmanagement
- Kommunikationsfähigkeit
Direkt bewerben
10 Tage
Senior Product Manager
CloudFactory —Berlin
- Vollzeit
- Hybrides Arbeiten
- Bachelor
- Produktmanagement
- Softwareentwicklung
- Lebensversicherung
Direkt bewerben
7 Tage
Executive Support & Strategy COO DACH (m/w/d)
Aon Holding Deutschland GmbH —Berlin
- Englisch
- Finanzwirtschaft
- Master
- Gleitzeit
- Flexible Arbeitszeiten
Direkt bewerben
10 Tage
Data Protection Specialist, Germany
UNIQLO —Berlin
- Vollzeit
- Hybrides Arbeiten
- AWS
- Künstliche Intelligenz
11 Tage
Brand Designer Localisation
Pennylane SAS —Berlin
- Vollzeit
- Homeoffice
Direkt bewerben
14 Tage
Senior Product Manager, Insights - Vendor
Delivery Hero —Berlin
- Vollzeit
- Hybrides Arbeiten
- SQL
- Produktmanagement
- Analytik
Direkt bewerben
Account Executive (DACH)
Parcel Perform —Berlin
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
Direkt bewerben
Business Development Representative DACH (m/f/d)
360Learning —Berlin
- Vollzeit
- Vertrieb
- Salesforce
- Kommunikationsfähigkeit
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Group Product Manager, Reporting - Vendor
Delivery Hero —Berlin
- Vollzeit
- Hybrides Arbeiten
- Produktmanagement
Direkt bewerben
Group Product Manager - (Logistics, Payments and Incentives)
Delivery Hero —Berlin
- Vollzeit
- Hybrides Arbeiten
- Produktmanagement
Direkt bewerben
Senior Data Scientist, Dynamic Promo - Quick Commerce
Delivery Hero —Berlin
- Vollzeit
- Hybrides Arbeiten
- AWS
- Machine Learning
- Python
Direkt bewerben
4 Tage

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support officer jobs near berlin, be

Student Services Officer

GUS Germany GmbH
Berlin

Direkt bewerben

Details zur Stelle

Vollzeit
vor 2 Tagen

Qualifikationen

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Kundenberatung
Microsoft Office
Zeitmanagement

Vollständige Stellenbeschreibung

Your profile

Role Overview
The Student Life Team manages the academic administration connected with the full student lifecycle and coordinates a broad range of non-academic activities. We connect students, academic teams, campus operations and external partners so that processes are clear, records are reliable and students receive timely, practical support throughout their studies.

The Student Services Officer plays a key role in supporting the student journey by delivering high-quality administrative services and ensuring effective communication between the institution and its students. The role focuses on maintaining accurate student records, coordinating academic processes, and providing timely support to enhance the overall student experience.

Key Responsibilities

Student Support and Customer Service

Welcome students to the Student HUB and provide friendly, professional in-person support.
Respond to academic and non-academic enquiries relating to attendance, timetables, enrolment, campus services, policies, and procedures.
Provide clear guidance and refer complex matters to the appropriate department.
Support students through in-person, email, telephone, and online communication channels.
Respond to student emails promptly and ensure enquiries are followed up and resolved.
Issue official letters and other student documents accurately and on time.
Support on-campus matriculation and registration, ensuring all required steps are completed.
Provide new students with essential information about their studies, procedures, and campus services.
Maintain accurate and up-to-date student records in line with institutional and data-protection requirements.
Coordinate attendance monitoring and maintain accurate attendance records.
Respond to attendance-related enquiries and meet with students to discuss attendance and engagement.
Coordinate student satisfaction surveys, including distribution, participation monitoring, and analysis of results.
Plan and organise on-campus events and activities for students.
Manage event logistics, communications, attendance, and coordination with relevant teams.
Contribute ideas that improve student engagement and the campus experience.
Work closely with academic teams, campus operations, and other departments.
Complete additional administrative duties and projects assigned by the Manager.

Minimum Qualifications:

Proven experience in front-line customer service or similar roles.
Excellent attention to detail and strong organizational and time management skills.
Proficiency in business correspondence and professional communication with customers.
Strong working knowledge of the MS Office Suite (Word, Excel, Outlook, PowerPoint).
Fluency in English (written and spoken).
Minimum A2 level in German (written and spoken).
Exceptional interpersonal skills with a customer-service-oriented mindset.
Demonstrated ability to handle sensitive information with discretion and maintain confidentiality.
Empathetic, open-minded, and highly communicative, with a strong social presence.

Preferred Qualifications:

Prior experience in student services or administrative roles within an educational institution is preferred.
Proven track record in student services, customer support, administration, higher education management, or continuing education.
Ability to think critically and develop new approaches and innovative solutions.
Creative thinker with the ability to problem-solve and contribute new ideas.
Strong team player with a proactive attitude and the ability to take initiative.
Flexible and adaptable, comfortable with shifting priorities and diverse responsibilities.

Why us?

BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.

About us

BSBI is part of GUS Germany GmbH (GGG), a dynamic network of higher education institutions with more than 18,000 students at locations in Germany, Europe and beyond.
We prepare students for impactful global careers, providing accessible and quality education to cultivate future industry leaders. With a focus on enterprise, leadership, and success, our programmes empower students with an entrepreneurial mindset to lead and succeed, fostering an inclusive, innovative, and supportive learning environment. Our mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world.
Explore https://www.berlinsbi.com/ for more information about us!

Direkt bewerben

Erweiterte Suche

support officer Jobs in berlin, be

Student Services Officer

Verantwortliche Elektrofachkraft, (VEF) - Berlin/Brandenburg - Data Centers - European Sovereign Cloud

Head of Customer Success (m/w/d)

WBG Pioneer - Country Office Intern

Senior Software Engineer (Java/Kotlin) - Fintech

Staff Data Scientist, Dmarts - Quick Commerce

Pricing Analyst, Product Operations (Global Pricing)

Danish Speaking - Bank Collections Officer in Malta - Sales Exp. Required

Information Systems Security Officer (ISSO)

(Senior) Specialist, Total Rewards (Equity)

Senior Product Manager

Executive Support & Strategy COO DACH (m/w/d)

Data Protection Specialist, Germany

Brand Designer Localisation

Senior Product Manager, Insights - Vendor

Account Executive (DACH)

Business Development Representative DACH (m/f/d)

Group Product Manager, Reporting - Vendor

Group Product Manager - (Logistics, Payments and Incentives)

Senior Data Scientist, Dynamic Promo - Quick Commerce

Ich möchte aktuelle Job-E-Mails für Stellen als support officer in berlin, be erhalten

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