20 beste Stellen als customer support representative in berlin spandau, be – aktuell auf Personalsuche

We are looking for an Account Executive (f/m/d) who is excited to join us in building the first global supplier search engine. As a tech-driven company we are looking for support to grow the business commercially and be at the forefront of digital transformation in the procurement space together with our customers.

WHAT WE OFFER

Working in a fast-paced environment with challenging tasks (zero-boredom-guarantee)
High ownership and the freedom of managing your own projects
Direct collaboration with the founders
Rapid professional development & leadership opportunities with steep learning curve
Personal Projects GTM
Inclusive company culture with a diverse team
A hybrid work environment and a nice office in Berlin, Prenzlauer Berg

YOUR RESPONSIBILITIES

Conducting Discovery Calls: Engage with potential clients to understand their needs and determine if there is a potential fit for our products or services.
Delivering Product Demos: Showcase our offerings to prospects, highlighting key features and benefits that align with client requirements.
Managing Sales Cycle: Take ownership of the mid-to-bottom-of-funnel sales process, guiding prospects from initial contact to closing deals.
Negotiating Agreements: Skillfully negotiate terms and agreements with clients to achieve mutually beneficial outcomes.
Building and Nurturing Relationships: Establish strong relationships with clients, providing personalized support and identifying upselling opportunities.
Providing Customer Support: Address inquiries, concerns, and complaints promptly, ensuring high customer satisfaction levels.
Collaboration: Work closely with internal teams to ensure smooth customer transitions and effective communication.
Networking and Partnership Development: Proactively seek out new sales opportunities through networking events and industry conferences.
Analyzing Sales Data: Utilize sales data and analytics to gain insights into customer needs, market trends, and optimize the sales process.
Later: Contributing to Team Growth: As the company expands, take on additional responsibilities such as hiring and leadership roles.
Later: Collaborating with SDRs: Work closely with Sales Development Representatives (SDRs) to leverage their top-of-funnel prospecting efforts.

The role of an Account Executive focuses on engaging with potential clients, managing the sales process, building relationships, and delivering customer support to drive sales and maintain customer satisfaction.

YOUR EXPERIENCE

2-3 years of work experience in start-up environment or similar (consulting/ finance)
Proven track record of successful project management and customer communication
Affinity for tech and data science topics
Native-level German and excellent English
Proficiency in Microsoft Office

Optional: Experience in B2B startup in procurement and/ or supply chain management

WHAT WE VALUE

Honest, fast, and open collaboration as well as strong communication skills
Resourceful self-starters who hold themselves to high standards, have attention to detail, are intrinsically motivated & eager to learn on a daily basis
Proactive hands-on working style with passion for customer-facing tasks
Team members who are excited about our mission & tech
Shared success through stock options and competitive salaries

About us

Alpas is proud to be an equal-opportunity employer. We view diversity as a moral imperative and competitive advantage. We are committed to equal employment opportunities regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please let us know.

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