12 beste Stellen als customer support representative in berlin, be – aktuell auf Personalsuche

We are seeking a motivated Inside Sales Representative to join our team focused on Tesla’s residential energy products. This role is responsible for developing sales by closing new installer customers and qualifying B2B opportunities for the Iberian account management team. Additionally, the position ensures customer success for B2B sales to installers, fostering strong relationships and providing exceptional support.

What You'll Do

Identify and engage potential installer customers. Close new installer accounts to drive sales of Tesla’s residential energy products
Qualify B2B sales opportunities and ensure a smooth transition to the local account management team in Iberia for further development and closure
Provide exceptional support to installer customers, ensuring high levels of satisfaction and successful product deployment. Address customer inquiries and resolve issues promptly
Build and maintain strong relationships with installer partners. Act as a trusted advisor, providing product information, technical support, and best practices
Stay informed about industry trends, competitor activities and market demands. Share insights with the sales team to refine strategies and improve performance
Work closely with the local account management team in Spain and Portugal, marketing and sales operations to align on sales initiatives and sales strategies
Monitor and report on sales activities and results. Use CRM tools to manage customer interactions and track progress against sales targets
Contribute to the development and refinement of sales processes and customer success strategies to enhance efficiency and effectiveness

What You'll Bring

Bachelor’s degree in business, marketing or related field (or equivalent experience)
Minimum of 2-3 years of experience in inside sales, preferably in the renewable energy or related industry. B2B sales is a plus
Fluent in both Spanish and English, Portuguese is a plus
A ton of energy and enthusiasm to grow our certified installer channel sales
Ability to communicate with a significant number of people and companies each day; either by outbound or inbound telephone calls and/or by responding to emails or generating proactive email communication
Besides a rock-solid work ethic and strong team-oriented personality, you’ll need to demonstrate excellent communication skills, ability to problem solve with lots of creativity and passion
Proven ability to close sales and qualify leads effectively. Strong understanding of sales processes and customer relationship management
Proficiency in using CRM software and sales analytics tools Strong analytical and problem-solving abilities
Ability to work collaboratively with cross-functional teams. Flexibility to adapt to changing priorities and business needs
Be based in Berlin (Germany)/Amsterdam (The Netherlands) or willing to move there

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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