20 beste Stellen als amazon customer support in berlin – aktuell auf Personalsuche

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

As a Sr. Sales Manager within the German AWS Enterprise team, you will have the exciting opportunity to lead a set of experienced account managers covering a diverse mix of Greenfield customers across multiple industries.

Would you like to be part of a team focused on starting and increasing adoption of Amazon Web Services with enterprise customers in DE. ?
Do you have the business savvy and the technical background necessary to help customers to scale, innovate, become more agile at lower cost and establish Amazon as a key technology platform provider?

The ideal candidate will possess a sales / account management or sales oriented consulting background. Too, the candidate has a technical understanding that enables to drive engagement at the executive level as well as with software developers and IT architects.
The candidate should be able to lead and coach the account managers + team to develop and execute against an account coverage plan and consistently deliver results.

Key job responsibilities

Lead a diverse team of senior account managers
Shape and create sub-industry (local) strategies
Liaise with key partners to drive increased adoption of cloud
Coach and help the team members to further scale and grow (as well individually)

Establish C-level relationships at company board level
Consult customers regarding their digital transformation journey and how AWS can help
Travel depending on location of customer set

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

Experience building and maintaining C-level client relationships
Experience in Sales Management of technology-related sales or comparable business development
Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent
Bachelor's degree
Strong verbal and written communication skills fluent in English and German

PREFERRED QUALIFICATIONS

Experience engaging and influencing senior executives, demonstrating a strong familiarity with decision-making processes in enterprise customers
Strong line-of-business versatility with the ability to deeply understand customers’s business model, commercial priorities, and digital transformation roadmap. Can translate customers’s business and technical challenges into AWS value propositions across CX, supply chain, data, AI, and commerce.
Lead and coordinate large virtual teams across Solution Architecture, ProServe, Support, BD, and Partner teams. Ensures high standards, crisp execution, and clear ownership across all customers workstreams (Line of business, Platform Engineering, SAP, Data/AI, Security, etc.).
Established network with AWS leadership and can mobilize the right VP/SVP stakeholders on behalf of the customer. Understands AWS governance (funding mechanisms, EBCs, escalations) and can use internal alignment to remove blockers and accelerate customer outcomes.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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