20 beste Stellen als support specialist in stuttgart, bw – aktuell auf Personalsuche

Training Experience Specialist Germany (m/f/d)
Red Hat, Inc. —Stuttgart
- Vollzeit
- Englisch
- Microsoft Office
- Bachelor
BC Operations Supervisor - Vaihingen (Patch BKS) FT Req #2270
Community Bank/NFCU- Overseas Military Banking Program —Stuttgart
- Vollzeit
- Gastgewerbe
- Kundenberatung
- Microsoft Office
Direkt bewerben
BC Operations Supervisor - Stuttgart (Kelley BKS) FT Req #2271
Community Bank/NFCU- Overseas Military Banking Program —Stuttgart
- Vollzeit
- Gastgewerbe
- Kundenberatung
- Microsoft Office
Direkt bewerben
(Senior) IT Support Specialist (w/m/d)
Capgemini Sogeti —Stuttgart
- Englisch
- Erfahrung in der IT
- Künstliche Intelligenz
- Gleitzeit
- Weiterbildungsprogramme
Customer Care Logistics Specialist France & Belgium (m/w/d)
fenster.com —Stuttgart
- 40.000 € – 54.000 € pro Jahr
- Englisch
- Flexible Arbeitszeiten
Direkt bewerben
5 Tage
Technical Support Specialist (w/m/d) in Stuttgart
Capgemini Sogeti —Stuttgart
- Englisch
- APIs
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VIE - Junior Outsourcing Management Officer H/F
Crédit Agricole Personal Finance & Mobility —Stuttgart
- Finanzwirtschaft
- Master
- Wirtschaft
Joint Training Assessment Specialist
Valiant Integrated Services —Stuttgart
- Forschungserfahrung
- Microsoft Office
- Master
Direkt bewerben
8 Tage
HR Specialist (m/w/d) – Operations & Projects- Fixed-term contract (24 months) – Parental Leave Cover
Techtronic Industries GmbH (TTI) —Winnenden
- Vollzeit
- Microsoft Excel
- Englisch
- Bachelor
10 Tage
Solutions & Services Executive for SMB & Mid Market - DACH m/f/d
Lenovo —Stuttgart
- Vollzeit
- Hybrides Arbeiten
- AWS
- Künstliche Intelligenz
- Employee Assistance Program
Customer Care Specialist for Mercedes-German Speakers (Relocation incl.)
Next Job Abroad —Stuttgart
- Wochenendarbeit möglich
- Hybrides Arbeiten
- Wartung
- Homeoffice-Möglichkeit
Direkt bewerben
Trade Compliance Specialist (f/m/d)
XSYS Germany GmbH —Stuttgart
- Vollzeit
- Bachelor
- Wirtschaft
- Kommunikationsfähigkeit
- Flexible Arbeitszeiten
Business Operations Specialist (F/M/X)
ISPTech —Ludwigsburg
- Vollzeit
- CRM-Software
- Master
- Bachelor
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11 Tage
Services Sales Domain Specialist for ServiceNow Practice m/f/d
Lenovo —Stuttgart
- Vollzeit
- Vertrieb
- Mit Reiseanteil
- Employee Assistance Program
Technical Support Specialist / Technical Support Engineer | Sindelfingen (m/w/d)
innovaphone AG —Sindelfingen
- Teilzeit
- Hybrides Arbeiten
- Informatik
- Militär
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Sr. Functional Lead Consultant (m/w/d)
ADP —Stuttgart
- Vollzeit
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10 Tage
Working Student (m/f/d) Legal
AnyDesk —Stuttgart
- Microsoft Word
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Direkt bewerben
Collaboration Team Lead
CACI —Stuttgart
- 99.300 € – 208.600 € pro Jahr
- Vollzeit
- PMP
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13 Tage
Senior Specialist Sales Controlling (m/f/d)
Exentec —Stuttgart
- Vertrieb
- Microsoft Office
- Finanzwirtschaft
Ramp Services Specialist - Part-Time - Stuttgart (USN)
Versar, Inc. —Stuttgart
- 20,25 € pro Stunde
- Teilzeit
- Kundenberatung
Direkt bewerben

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Training Experience Specialist Germany (m/f/d)

Red Hat, Inc. -
Stuttgart

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Kubernetes
Upselling
Englisch
Microsoft Office
Bachelor
LMS
Account Management

Vollständige Stellenbeschreibung

The Red Hat Training and Certification team is seeking a customer-focused and results-driven individual to fill the role of Training Experience Specialist.

The preferred location is Stuttgart, with an option of partially working from home. Other locations in Germany will be considered too.

In this role, you will be responsible for fostering strong relationships with customers who have purchased Red Hat Training Services, whether it is standard ILT Classes, Certifications, Red Hat Learning Subscription or Training Units. You will develop learning plans to ensure their success and ultimately drive subscription renewals. You will also create and manage leads (inbound/outbound) and design, implement, and manage campaigns as part of lead generation responsibility. You will support Red Hat Training Resellers in their daily activities, QBR and act as first contact and escalation point.

What you will do:

Proactively engage with a high number of assigned customers to understand their learning goals and challenge and create plans to ensure they fully utilize and maximize the benefits of their learning subscription and Training Units (TUs).
Develop and execute a proactive renewal strategy for assigned customer accounts.
Identify and cultivate customer advocates who can speak to the success of their learning subscription.
Analyze customer engagement and usage data to identify trends, opportunities, and areas for improvement. Generate regular reports on renewal metrics, providing insights to internal stakeholders.
Manage inbound leads and outbound leads. This includes overseeing lead nurturing, qualification, distribution, and follow-up to ensure a smooth transition through the sales funnel.
Design, implement, and manage targeted upsell campaigns to existing customers. This involves identifying opportunities for expanding customer use of products or services, creating strategies to increase customer engagement, and driving incremental revenue through value-added offerings.
Drive fill rates by promoting the Open Enrolment (OE) training courses and certification exams to the existing customer base through upselling, cross-selling and targeted campaigns.
Collaborate with product development to address customer feedback and enhance the learning subscription offering.
Support local sales team to identify upsell opportunities and potential expansion of learning services.

What you will bring:

Two plus years experience in customer success, account management, or a related role.
Ability to analyze data and derive actionable insights.
Results-oriented with a focus on achieving consumption and renewal targets.
Customer-centric mindset with a passion for ensuring customer success.
Strategic thinker with the ability to develop and execute renewal plans.
Exceptional communication, interpersonal and relationship-building skills.
Self-motivated with a proactive approach to problem-solving.
Familiarity with learning management systems (LMS), subscription-based business models, and online education platforms is a plus.
Mastery level in MS Office, Google GSuite or other Office Suite
Mother tongue German speaker, English written and spoken at Business level. Any other language is welcome
Bachelor's degree in a relevant field would be a plus.

#LI-AM4

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Jetzt bewerben

Erweiterte Suche

support specialist Jobs in stuttgart, bw

Training Experience Specialist Germany (m/f/d)

BC Operations Supervisor - Vaihingen (Patch BKS) FT Req #2270

BC Operations Supervisor - Stuttgart (Kelley BKS) FT Req #2271

(Senior) IT Support Specialist (w/m/d)

Customer Care Logistics Specialist France & Belgium (m/w/d)

Technical Support Specialist (w/m/d) in Stuttgart

VIE - Junior Outsourcing Management Officer H/F

Joint Training Assessment Specialist

HR Specialist (m/w/d) – Operations & Projects- Fixed-term contract (24 months) – Parental Leave Cover

Solutions & Services Executive for SMB & Mid Market - DACH m/f/d

Customer Care Specialist for Mercedes-German Speakers (Relocation incl.)

Trade Compliance Specialist (f/m/d)

Business Operations Specialist (F/M/X)

Services Sales Domain Specialist for ServiceNow Practice m/f/d

Technical Support Specialist / Technical Support Engineer | Sindelfingen (m/w/d)

Sr. Functional Lead Consultant (m/w/d)

Working Student (m/f/d) Legal

Collaboration Team Lead

Senior Specialist Sales Controlling (m/f/d)

Ramp Services Specialist - Part-Time - Stuttgart (USN)

Ich möchte aktuelle Job-E-Mails für Stellen als support specialist in stuttgart, bw erhalten

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Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.

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