20 beste Stellen als customer experience manager in münchen – aktuell auf Personalsuche

Delivery Experience Manager (All Genders)
zooplus SE —München
- 61.800 € – 92.600 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Microsoft Excel
- Vertrieb
- Ohne Hochschulabschluss
Direkt bewerben
Customer Experience Agent
Bikmo —München
- Montag bis Freitag
- Homeoffice
- Vertrieb
- Kundenberatung
- Mit Reiseanteil
Direkt bewerben
Customer Solutions Manager (German and English speaking), Customer Migration Center
AWS EMEA SARL (Germany Branch) —München
- Vollzeit
- PMP
- AWS
- Projektmanagement
Customer Experience Manager:in (m/w/d)
empact GmbH —München
- Vollzeit
- Kundenberatung
- Weiterbildungsprogramme
Direkt bewerben
Delivery Experience Steering Manager (All Genders)
zooplus SE —München
- 69.500 € – 84.900 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Microsoft Excel
- Master
- SQL
Direkt bewerben
11 Tage
Customer Technical Program Manager - Ingolstadt/Unterschleissheim
Qualcomm —München
- Informatik
- PMP
- Datenanalyse
Customer Network Manager, Rare Bone & Endocrine Disorders
Alexion Pharmaceuticals,Inc. —München
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
(Senior) AI Customer Experience Manager (w/m/d)
1&1 Telecommunication SE —München
- Online-Bewerbung
- Marketing
- Künstliche Intelligenz
- Weiterbildungsprogramme
Manager CRM & Customer Experience Plattformen (all genders)
Accenture —München
- Online-Bewerbung
- CRM-Software
- Englisch
- Mit Reiseanteil
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Team Leader Customer Project Manager (m/f/d)
Giesecke+Devrient —München
- Vollzeit
- Management-Erfahrung
- Projektmanagement
- Mit Reiseanteil
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
(Senior) Manager Customer & Field Force Excellence (m/f/d)
Gilead Sciences —München
- Vollzeit
- Microsoft Powerpoint
- Microsoft Excel
- Vertrieb
Customer Operations & Success Manager (m/f/d)
Omegga —München
- Vollzeit
- Mit Reiseanteil
- Produktion
Direkt bewerben
New Accounts Manager, New Seller Success
Amazon EU SARL (Germany Branch) —München
- Vollzeit
- Microsoft Excel
- Vertrieb
- Unternehmensentwicklung
1 Tag
Senior Implementation Manager (Europe)
parcelLab —München
- Vollzeit
- Vertrieb
- Projektmanagement
- Scripting
Manager, Customer Success
Syndigo —München
- 125.000 € – 156.398 € pro Jahr
- Homeoffice
- Informatik
- Bachelor
- Mit Reiseanteil
Direkt bewerben
Marketplace Manager Zalando (m/w/d)
Gusti Leder GmbH —München
- Überstunden
- Hybrides Arbeiten
- Microsoft Excel
- Vertrieb
- Marketing
- Flexible Arbeitszeiten
Direkt bewerben
Customer Success Manager (m/w/d)
Building Radar GmbH —München
- 50.000 € – 65.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- CRM-Software
- Englisch
- Mit Reiseanteil
- Erfolgsbeteiligung
- Homeoffice-Möglichkeit
Direkt bewerben
Key Account Manager Retail - ITALY
air up —München
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- Master
- Bachelor
8 Tage
Solution Architect Manager (SAM) - Germany & Austria
Microsoft —München
- 117.400 € – 252.500 € pro Jahr
- Vollzeit
- Azure
- Management-Erfahrung
- Informatik
7 Tage
Customer Experience Manager (m/w/d) in Teilzeit (15 bis 25 Stunden)
ZMI GmbH —Krailling
- 15.000 € – 35.000 € pro Jahr
- Teilzeit
- CRM-Software
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Direkt bewerben

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Delivery Experience Manager (All Genders)

zooplus SE -
München

Direkt bewerben

Details zur Stelle

Vollzeit
61.800 € – 92.600 € pro Jahr

Leistungen

Firmenfahrrad-Leasing

Qualifikationen

Microsoft Excel
Vertrieb
Logistik
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

Company Description

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

As the Delivery Experience Manager, you will:

Oversee and improve the delivery service quality and customer experience, acting as an advocate for our customers.
Manage relationships with Delivery Service Providers (DSPs), including contract management and strategic communication.
Develop and implement long-term country strategies and annual roadmaps to achieve best-in-class customer satisfaction.
Monitor customer satisfaction trends and set priorities accordingly.
Coordinate with cross-functional teams to drive continuous improvement projects in the delivery experience.
Scout for market innovations to drive superior and cost-effective delivery solutions.
Lead as an expert for relevant tools and processes within the Delivery Experience team.
Align closely with the sales team to advance customer experience in local markets.

Qualifications

Graduate degree or equivalent with sound experience in customer-oriented logistics services
Demonstrated ability to manage projects and identify customer requirements
High analytical competence and advanced IT skills, including MS Excel
Profound knowledge of Last Mile market and logistics
Excellent problem-solving skills with a result-oriented approach
Fluent English communication skills
Business proficiency in German
Willingness to travel

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

A note on compensation: We believe in being transparent about salary ranges. The range shown reflects the full scope that the role can grow into over time, depending on experience, skills, and impact. Most offers are positioned around the midpoint of the range, ensuring a fair and consistent approach across our teams.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

Direkt bewerben

Erweiterte Suche

customer experience manager Jobs in münchen

Delivery Experience Manager (All Genders)

Customer Experience Agent

Customer Solutions Manager (German and English speaking), Customer Migration Center

Customer Experience Manager:in (m/w/d)

Delivery Experience Steering Manager (All Genders)

Customer Technical Program Manager - Ingolstadt/Unterschleissheim

Customer Network Manager, Rare Bone & Endocrine Disorders

(Senior) AI Customer Experience Manager (w/m/d)

Manager CRM & Customer Experience Plattformen (all genders)

Team Leader Customer Project Manager (m/f/d)

(Senior) Manager Customer & Field Force Excellence (m/f/d)

Customer Operations & Success Manager (m/f/d)

New Accounts Manager, New Seller Success

Senior Implementation Manager (Europe)

Manager, Customer Success

Marketplace Manager Zalando (m/w/d)

Customer Success Manager (m/w/d)

Key Account Manager Retail - ITALY

Solution Architect Manager (SAM) - Germany & Austria

Customer Experience Manager (m/w/d) in Teilzeit (15 bis 25 Stunden)

Ich möchte aktuelle Job-E-Mails für Stellen als customer experience manager in münchen erhalten

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