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- Wirtschaft
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Head of Operations Strategy (Germany) - m/f/d

Voi Technology -
Berlin

Direkt bewerben

Details zur Stelle

Qualifikationen

Datenanalyse
Logistik
Bachelor
Forecasting
Personaleinsatzplanung
Wirtschaft

Vollständige Stellenbeschreibung

YOUR MISSION AT VOI

As Head of Operations Strategy (Germany) you will report to the General Manager and set Voi’s operations strategy across the region, driving scalable, efficient, and high-performing operations. In this role, you will define operating models, optimise cost and performance, and ensure strong alignment between local markets and central functions to support business growth and operational excellence. This will include:

Strategy & Alignment

Developing, communicating and implementing the regional operations strategy in close partnership with local and central stakeholders, ensuring alignment between markets and functions to support business growth and operational excellence.

Operating Model & Performance

Developing and evolving operating models (including 3PL, workforce management, and service design) to enable scalable and efficient operations.
Managing budgeting, forecasting, and cost performance, partnering with FP&S to drive financial discipline.
Overseeing unit economics, ride performance, and utilisation to inform city-level P&L decisions and market profitability.
Building and evolving performance frameworks (KPIs, dashboards, routines) and oversee data and platform management across the region, ensuring high-quality data, strong adoption, and actionable insights.
Identifying, monitoring, and preparing for city launches while delivering high-impact operational initiatives (e.g. feature rollouts, warehouse sourcing, fleet swaps, WFM model changes, 3PL implementations).

Analytics & Optimisation

Driving operational and rider analytics, translating insights into actions that improve performance while balancing cost and rider experience, and addressing critical operational issues and misalignments.

Leadership & Team Development

Supporting and developing the operations strategy team by setting clear goals and aligning work with strategic priorities.
Acting as a senior strategic partner to local teams
Contributing to global operations discussions, sharing insights to support cross-market alignment and capability development.

WHAT YOU NEED TO EMBARK

We are looking for an analytical, strategic operational leader with great interpersonal skills and the ability to influence and align stakeholders on operational initiatives with clear business outcomes. In addition, we believe the right person has:

Professional fluency in German and English
Bachelor’s degree in operations, engineering, business or similar.
6-10 years’ experience in operations strategy, logistics/field operations, or a high-growth environment.
Proven experience managing budgeting, forecasting, and operational cost performance.
Strong analytical capability with experience in deep data analysis and translating insights into strategy.
Experience driving complex, cross-functional initiatives and influencing senior stakeholders.
Strong understanding of operational models, including 3PL and workforce management.
Experience managing and developing high-performing teams.
Experience using AI in a role-specific context, with a focus on continuously improving output quality.

Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box.

WHY VOI?

Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to:

Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups
Get “skin in the game” through our employee stock options program and have a key role in driving our operational success in Germany.
Work with inspiring, motivated and fun colleagues towards a shared mission
Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Direkt bewerben

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Ich möchte aktuelle Job-E-Mails für Stellen als warehouse in berlin, be erhalten

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