The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a specific location. The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues. The role would suit someone who enjoys working in a ‘hands on’ capacity on Mechanical and Electrical (M&E) infrastructure such as diesel generators, switchgear, UPS’s, PDU’s, AHU’s, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Manager.
The successful candidate will be accountable for:
- Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
- Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics
- Enabling the operations organization to delivering 100% up-time on all customer supporting infrastructure
- Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
- Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
- In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
- Participation in the successful delivery of build-out and retrofit of Data Center infrastructure
- Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.
- Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
- Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO
Physical Requirements:
- Work on a 24x7 schedule (where applicable)
- Work at heights and from ladders.
- Perform physical tasks during the shift
- Work in a noisy environment with ear protection
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