20 beste Stellen als customer success manager in werneuchen, bb – aktuell auf Personalsuche

Payments Program Manager, Payments Business Operations-Partner Management
Amazon EU SARL (Germany Branch) - D70 —Berlin
- Vollzeit
- Master
- Projektmanagement
- Wirtschaft
14 Tage
Senior/ Lifecycle Specialist, Employee Relations and Transitions - EMEA
Remote —Berlin
- 37.250 € – 83.800 € pro Jahr
- Homeoffice
- Englisch
- Konfliktberatung
- Verhandlungsgeschick
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
4 Tage
Sr Partner Delivery Success Manager
Parloa —Berlin
- Künstliche Intelligenz
Direkt bewerben
Customer Care & IT Support Manager (m/w/d)
padoa —Berlin
- Homeoffice
- Englisch
People Operations Manager
Andercore —Berlin
- Vollzeit
- Englisch
7 Tage
Office Manager (Part-Time, 20–25h)
EMnify GmbH —Berlin
- Teilzeit
- Hybrides Arbeiten
- Organisationstalent
- APIs
Service Operations Lead (m/w/d) - Germany
Tesla —Berlin
- Vollzeit
- Englisch
- Mit Reiseanteil
- Zeitmanagement
Senior Recruiter
Taktile —Berlin
- Vollzeit
- Hybrides Arbeiten
- Recruiting
- Künstliche Intelligenz
14 Tage
FCM Business Development Manager
FCM —Berlin
- Vollzeit
- CRM-Software
- Vertrieb
- Salesforce
AI & Analytics Advisory Senior Manager – Agentic AI (all genders)
Accenture —Berlin
- Vollzeit
- Azure
- Künstliche Intelligenz
Business Development Manager - CDMO - Therapeutics/Life Science (m/f/x)
LGC Axolabs —Berlin
- Vollzeit
- Homeoffice
- Vertrieb
- Bachelor
- Mit Reiseanteil
Direkt bewerben
Manager - Business Development (m/f/d)
Freshworks —Berlin
- Vollzeit
- Management-Erfahrung
- Vertrieb
- Schreibfähigkeiten
Direkt bewerben
14 Tage
Junior Customer Success Manager (w/m/d)
Enpal —Berlin
- Vollzeit
- Englisch
Direkt bewerben
VP Alliances & Channels (EMEA)
WalkMe —Berlin
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- ERP-Systeme
- Künstliche Intelligenz
Direkt bewerben
Founding GTM Manager
Kuro Technology —Berlin
- 70.000 € – 93.000 € pro Jahr
- Vollzeit
- CRM-Software
Direkt bewerben
Brand Partnership Manager (Business Development)
Tradedoubler AB —Berlin-Kreuzberg
- Vollzeit
- Salesforce
- Microsoft Office
- Marketing
Direkt bewerben
Escalations Specialist
GetYourGuide —Berlin
- Hybrides Arbeiten
- Google Suite
- Kundenberatung
- Homeoffice-Möglichkeit
- Mitgliedschaft im Fitnessstudio
Direkt bewerben
3 Tage
Business Development Manager - Eastern European Markets (m/f/d)
Pliant —Berlin
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- Englisch
- APIs
Direkt bewerben
Customer Success Representative (x/f/m)
Doctolib —Berlin
- Per E-Mail
- CRM-Software
- Englisch
- Organisationstalent
Direkt bewerben
Head of Supplier Enablement
GetYourGuide —Berlin
- Hybrides Arbeiten
- Vertrieb
- APIs
- Homeoffice-Möglichkeit
- Mitgliedschaft im Fitnessstudio
Direkt bewerben

Ich möchte aktuelle Job-E-Mails für Stellen als customer success manager in werneuchen, bb erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

customer success manager jobs near werneuchen, bb

Payments Program Manager, Payments Business Operations-Partner Management

Amazon EU SARL (Germany Branch) - D70 -
Berlin

Jetzt bewerben

Details zur Stelle

Vollzeit
vor 14 Tagen

Qualifikationen

Master
Projektmanagement
Wirtschaft
Führungserfahrung
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

DESCRIPTION

The Payments Program Manager is responsible for driving excellence across partner program management, international expansions, and payment partner onboarding. Based in Berlin or London, you will own end-to-end partner relationships and programs —identifying issues, driving resolution, spotting new opportunities, and advocating for improvements that raise the bar on partner and customer experience. This role requires a hands-on approach: you will resolve operational escalations, gather data, surface root causes, and lead cross-functional teams to sustainable solutions. You will equally apply that analytical lens to identifying and capturing new opportunities — whether geographic expansions, new payment methods, or process improvements that unlock efficiency and scale.

Key job responsibilities
Partner Program Management

Own day-to-day management of assigned payment partner programs, serving as the primary operational point of contact
Develop and maintain partner governance frameworks including QBRs, scorecards, escalation paths, and performance tracking
Monitor partner health metrics and proactively drive performance improvements in collaboration with partners and internal stakeholders
Manage cross-functional dependencies with Product, Technology, Legal, Finance, and Compliance teams to keep programs on track.

Issue Identification & Resolution

Identify points of friction in payment acceptance and partner operations through data analysis and stakeholder engagement
Resolve operational escalations end-to-end: gather data, investigate root causes, coordinate remediation, and drive to closure
Build business cases for improvements, set requirements, and advocate for solutions with partner teams and internal leadership
Produce clear, data-driven reporting on program status, risks, and escalations for senior stakeholders

Expansions, Onboarding & Opportunities

Lead onboarding of new international payment partners and payment methods from scoping through go-live, ensuring delivery against milestones and SLAs
Drive geographic and product expansion programs, coordinating technical integrations and commercial readiness across markets
Identify and pursue new opportunities to improve payment acceptance, reduce cost, and enhance customer experience
Build and improve scalable processes for partner lifecycle management, from initial assessment through steady-state operations

About the team
About Amazon Payments
As one of the largest e-commerce companies in the world, Amazon processes billions of secure online transactions via numerous payment instruments, including credit cards, direct debit, local payment methods, electronic gift certificates and disbursements. Transactions are processed on behalf of thousands of merchants, including Amazon. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional checkout experience for our customers.

About the Team
The Payments Business Operations (PBO) team drives operational excellence across Amazon’s payment methods globally. We manage the full lifecycle of international payment partner relationships — from onboarding through steady-state operations — and serve as the bridge between business strategy, technology, and partners to enable Amazon to accept payments seamlessly across markets worldwide.

BASIC QUALIFICATIONS

Experience working cross functionally with tech and non-tech teams
Experience defining program requirements and using data and metrics to determine improvements
Experience in program or project management
Experience implementing repeatable processes and driving automation or standardization
Experience working with vendors or partners
Payments industry experience

PREFERRED QUALIFICATIONS

Experience in driving end to end delivery, and communicating results to senior leadership
Demonstrated strong analytical skills
Experience driving medium to large projects to completion
Experience leading process improvements and identifying operational inefficiencies
Strong written and verbal communication skills
Experience writing clear documentation (e.g., business reviews, post-mortems)
Master’s degree or MBA in business, operations, or related field

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Jetzt bewerben

Erweiterte Suche

customer success manager Jobs in werneuchen, bb

Payments Program Manager, Payments Business Operations-Partner Management

Senior/ Lifecycle Specialist, Employee Relations and Transitions - EMEA

Sr Partner Delivery Success Manager

Customer Care & IT Support Manager (m/w/d)

People Operations Manager

Office Manager (Part-Time, 20–25h)

Service Operations Lead (m/w/d) - Germany

Senior Recruiter

FCM Business Development Manager

AI & Analytics Advisory Senior Manager – Agentic AI (all genders)

Business Development Manager - CDMO - Therapeutics/Life Science (m/f/x)

Manager - Business Development (m/f/d)

Junior Customer Success Manager (w/m/d)

VP Alliances & Channels (EMEA)

Founding GTM Manager

Brand Partnership Manager (Business Development)

Escalations Specialist

Business Development Manager - Eastern European Markets (m/f/d)

Customer Success Representative (x/f/m)

Head of Supplier Enablement

Ich möchte aktuelle Job-E-Mails für Stellen als customer success manager in werneuchen, bb erhalten

Related Searches

Weitere Job-Standorte erkunden

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt