20 beste Stellen als amazon customer support in berlin – aktuell auf Personalsuche

Cloud Support Engineer (German & English speaking)
AWS European Sovereign Cloud Development Center GmbH - M94 —Berlin
- Wochenendarbeit möglich
- Informatik
- Bachelor
- Ohne Hochschulabschluss
PM, Implementation, Worldwide Operations Security (WWOS)
Amazon EU SARL (Germany Branch) —Berlin
- Vollzeit
- Bachelor
10 Tage
Software Development Engineer - 2026
Amazon Development Center Germany GmbH - C92 —Berlin
- Vollzeit
- Informatik
- Bachelor
- Kommunikationsfähigkeit
Software Development Engineer - 2026
Amazon Web Services Development Center Germany GmbH - R28 —Berlin
- Vollzeit
- Informatik
- Bachelor
- Kommunikationsfähigkeit
2026 Software Dev Engineer Intern - Germany
Amazon Web Services Development Center Germany GmbH - R28 —Berlin
- Vollzeit
- Informatik
Incident Response Lead - Germany (m/w/d)*
Coalition, Inc. —Berlin
- Homeoffice
- Informatik
- Bachelor
- Aufstiegsmöglichkeiten
Direkt bewerben
13 Tage
Verantwortliche Elektrofachkraft, (VEF) - Berlin/Brandenburg - Data Centers - European Sovereign Cloud
Amazon Data Services European Sovereign Cloud GmbH —Berlin
- Vollzeit
- Bachelor
- Mit Reiseanteil
- Elektrotechnik
Senior Database Engineer, Amazon Redshift
Amazon Web Services Development Center Germany GmbH —Berlin
- Vollzeit
- Informatik
- Bachelor
- Ohne Hochschulabschluss
- Flexible Arbeitszeiten
Payments Program Manager, Payments Business Operations-Partner Management
Amazon EU SARL (Germany Branch) - D70 —Berlin
- Vollzeit
- Master
- Wirtschaft
- Führungserfahrung
Data Center Mechatronics Technician, Data Center Engineering Operations
Amazon Data Services European Sovereign Cloud GmbH - J95 —Berlin
- Vollzeit
- Bachelor
- Elektrotechnik
4 Tage
Sr. Robotics Software Engineer, Amazon Robotics
Amazon Development Center Germany GmbH —Berlin
- Vollzeit
- Doktorat
- Informatik
- Master
Applied Scientist, Amazon Robotics
Amazon Development Center Germany GmbH —Berlin
- Vollzeit
- Doktorat
- Informatik
- Master
Financial Analyst, International Theatrical Finance, International Theatrical Finance
Amazon Digital Germany GmbH —Berlin
- Vollzeit
- Finanzwirtschaft
- Bachelor
- Wirtschaft
Senior Optimisation Manager - Operations (12 months Fixed Term Contract), Last Mile Rentals Expansion
Amazon Deutschland Transport GmbH - B78 —Berlin
- Vollzeit
- Bachelor
- Führungserfahrung
Senior Security Assurance Solutions Architect, AWS Security Assurance Services
AWS EMEA SARL (Germany Branch) —Berlin
- Vollzeit
- Informatik
- Master
- Bachelor
Sr. Software Development Engineer, Aurora Open Source Engines
Amazon Web Services Development Center Germany GmbH —Berlin
- Vollzeit
- Informatik
- Bachelor
- Ohne Hochschulabschluss
Senior Specialist Solutions Architect, Amazon Quick
AWS EMEA SARL (Germany Branch) —Berlin
- Vollzeit
- Informatik
- Bachelor
- Ohne Hochschulabschluss
21 Std.
Senior Applied Scientist, Amazon Robotics
Amazon Development Center Germany GmbH —Berlin
- Vollzeit
- Doktorat
- Informatik
10 Tage
Software Dev Engineer internship - Embedded Development
Amazon Web Services Development Center Germany GmbH - R28 —Berlin
- Vollzeit
- Informatik
- Bachelor
- Kommunikationsfähigkeit
AR Accountant
unybrands —Berlin
- 62.000 € – 68.000 € pro Jahr
- Hybrides Arbeiten
- Finanzwirtschaft
- Bachelor
- Organisationstalent
Direkt bewerben

Ich möchte aktuelle Job-E-Mails für Stellen als amazon customer support in berlin erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

amazon customer support jobs near berlin

Cloud Support Engineer (German & English speaking)

AWS European Sovereign Cloud Development Center GmbH - M94 -
Berlin

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Informatik
Big Data
Bachelor
HTTPS
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

DESCRIPTION

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), to spearhead this initiative, we are actively seeking support engineers in this space.

Amazon Web Services is the market leader and technology forerunner in the Cloud business.
As a member of the AWS Support team for ESC you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications in ESC. Proficiency in oral and written communication skills in German & English Language is a requirement. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?

If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success.

Eligibility requirements:

Fluency in written and spoken German and English is required.
Successful applicants must have the legal right to work in Germany
Amazon will provide relocation support for successful applicants relocating within the European Union.
This position involves On-call responsibility.

Key job responsibilities
First and foremost this is a customer support role – in The Cloud.

On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.

Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better customer experience and compliance with global AWS standards, practices and policies.

This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis.

A day in the life
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

BASIC QUALIFICATIONS

Bachelor's degree or above in computer science, engineering, mathematics or equivalent, or experience effectively communicating complex concepts through written and verbal communication
This role requires you to be a national of an EU member state
Excellent Oral/Written communication skill in the English and German language

PREFERRED QUALIFICATIONS

Experience in system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related)
Experience in one or more of the following: Big Data, DevOps, Security, Systems Administration, software development, cloud technology

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Jetzt bewerben

Erweiterte Suche

amazon customer support Jobs in berlin

Cloud Support Engineer (German & English speaking)

PM, Implementation, Worldwide Operations Security (WWOS)

Software Development Engineer - 2026

Software Development Engineer - 2026

2026 Software Dev Engineer Intern - Germany

Incident Response Lead - Germany (m/w/d)*

Verantwortliche Elektrofachkraft, (VEF) - Berlin/Brandenburg - Data Centers - European Sovereign Cloud

Senior Database Engineer, Amazon Redshift

Payments Program Manager, Payments Business Operations-Partner Management

Data Center Mechatronics Technician, Data Center Engineering Operations

Sr. Robotics Software Engineer, Amazon Robotics

Applied Scientist, Amazon Robotics

Financial Analyst, International Theatrical Finance, International Theatrical Finance

Senior Optimisation Manager - Operations (12 months Fixed Term Contract), Last Mile Rentals Expansion

Senior Security Assurance Solutions Architect, AWS Security Assurance Services

Sr. Software Development Engineer, Aurora Open Source Engines

Senior Specialist Solutions Architect, Amazon Quick

Senior Applied Scientist, Amazon Robotics

Software Dev Engineer internship - Embedded Development

AR Accountant

Ich möchte aktuelle Job-E-Mails für Stellen als amazon customer support in berlin erhalten

Related Searches

Weitere Job-Standorte erkunden

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt