20 beste Stellen als customer service representative in kronberg im taunus – aktuell auf Personalsuche

Customer Service Representative f/m/d
DuPont —Neu-Isenburg
- Organisationstalent
- Kommunikationsfähigkeit
General Beckett Germany Application
Collectors —Frankfurt am Main
- Vollzeit
- Keine Berufserfahrung erforderlich
- Kommunikationsfähigkeit
(Junior) Sales Support (m/w/d) - German speaker
NielsenIQ —Frankfurt am Main
- 40.400 € – 46.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- CRM-Software
- Employee Assistance Program
Direkt bewerben
HVAC Regional Sales Manager (M/F/D) - Germany
Armstrong Fluid Technology —Frankfurt am Main
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- Mit Reiseanteil
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(Junior) Consultant Customer Success Tech & Durables (m/w/d)
NielsenIQ —Frankfurt am Main
- 45.000 € – 60.000 € pro Jahr
- Vollzeit
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- Kundenberatung
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Cybersecurity Technical Manager DACH
TEHTRIS —Frankfurt am Main
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- Homeoffice
- Präsentationserfahrung
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Technical Sales Representative - EMEA Paper & Board
Trinseo LLC —Eschborn
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TechBiz Global GmbH —Frankfurt am Main
- Vollzeit
- Homeoffice
- Bachelor
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BC Operations Supervisor- Wiesbaden (FT) Req# 2263
Community Bank/NFCU- Overseas Military Banking Program —Wiesbaden
- Vollzeit
- Bachelor
- Wirtschaft
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German Customer Care - Work On-site or Remote in Greece
Next Job Abroad —Frankfurt am Main
- Wochenendarbeit möglich
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- Kommunikationsfähigkeit
- Flexible Arbeitszeiten
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Food and Beverage Attendant NA-03
US United States Army Installation Management Command —Wiesbaden
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Artel Inside Sales Specialist
Nova Biomedical —Frankfurt am Main
- Vollzeit
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- Bachelor
- Wirtschaft
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Freight Forwarder, Airfreight/Luftfracht Import (m/w/d)
DSV —Kelsterbach
- Online-Bewerbung
- Englisch
- Zeitmanagement
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
4 Tage
Technical Application Specialist (m/f/d) Molecular Diagnostics, DACH
Abbott Laboratories —Wiesbaden
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9 Tage
Key Account Manager (m/w/d) Region: Rhein-Main
Merz Aesthetics GmbH —Frankfurt am Main
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Freight Forwarder, Seafreight Import (m/w/d)
DSV —Kelsterbach
- Online-Bewerbung
- Zeitmanagement
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- Weiterbildungsprogramme
Sales Manager (New Business / Field) - Mid Market Sales
ADP —Neu-Isenburg
- Führungserfahrung
Program Manager
IAP Worldwide Services, Inc —Wiesbaden
- PMP
- Master
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Presales Systems Engineer – Public Sector Regional
Fortinet —Frankfurt am Main
- Vollzeit
- Mit Reiseanteil
Pre-Sales Business Consultant - Retail/Media/Pharma/Chemical
Fortinet —Frankfurt am Main
- Vollzeit
- Bachelor
- Ohne Hochschulabschluss
- Produktmanagement

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Customer Service Representative f/m/d

DuPont -
Neu-Isenburg

Jetzt bewerben

Details zur Stelle

Qualifikationen

Organisationstalent
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

Job Type

Experienced

Postal Code

63263

Neu-Isenburg, Hesse

Job Id

249707W

Category

Other

Posted On - 07/17/2026

Job available in 2 locations

Neu-Isenburg, Hesse, Germany
Paris, France

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers

Role Intent

The Customer Service Representative (CSR) provides exemplary customer service and support to customers by being able to proactively navigate and diagnose customer needs and respond using a wide and dynamic base of information and resources.

The CSR interfaces with customers and coordinates with multiple business and functional partners to deliver exceptional service to customers and contributes to business success. The CSR manages the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives to the customer at the correct time, with the correct product, with the correct equipment and correct paperwork. In the event of a service failure, the CSR initiates the corrective action for resolution of the failure, and takes the lead position in resolution for the customer. It is expected that the CSR knows what it takes to go above and beyond the daily calls from customers; to build and maintain customer loyalty and confidence.

Key Responsibilities

Order Management: Handles routine and non-routine customer order activities, including managing customer demand, following up on samples, complex order entry (i.e. consignment) guiding and leading the activities of the order process utilizing work process, business strategy, and best practice to ensure high quality service. The CSR typically works with a very complex combination of order scenarios, such as multiple sourcing locations, various modes of transport, and a broad range of products. This requires the ability to multi-task with critical thinking and analyzing skills. Responsible to receive and record customer complaints and facilitate resolution in cooperation with internal partners.
Reporting, Metrics, Audits: supports Sales and overall Business by providing appropriate Customer, Sales, Inventory, Warehouse reports; tracks On-Time-Delivery, Invoice Accuracy, Customer Complaints, Speed-of-Resolution and Delivery-in-Full; regularly obtains customer feedback to continuously improve service delivery.

Supervisor

Reports to EMEA Customer Service Leader

Key Stakeholders and Interactions

Internal: CS Lead, Sales Representatives, Supply Chain Scheduler/Planner, Credit Manager, CS SME
External: Customers in EMEA, Distribution Warehouses, Carriers

Key scorecard

Exceed customer expectations through successful customer relationships and first–call issue resolution
Proactive order management and issue resolution
Create business value through the optimization of freight, ability to prevent pre-buys, utilizing optimum ship points and package size as well as logistic improvements.
Comply with internal and external control requirements
Understand the business and speak knowledgeably with customers in their local language
On Time Delivery / Invoice accuracy / Customer Satisfaction

Key Skills needed

Organizational Skills
Operating Discipline
Interpersonal & Communication Skills
Good stress management
SAP appreciated
Systems Skills as MS office (excel, word, powerpoint, e-mailing),
Fluent English, German
Additional language is an advantage : French , Turkish, Italian, Spanish

Experience

Experience in customer service is an advantage
Experience in multinational company is an advantage

#LI-DK1

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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

DuPont offers a comprehensive pay and benefits package.

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Erweiterte Suche

customer service representative Jobs in kronberg im taunus

Customer Service Representative f/m/d

General Beckett Germany Application

(Junior) Sales Support (m/w/d) - German speaker

HVAC Regional Sales Manager (M/F/D) - Germany

(Junior) Consultant Customer Success Tech & Durables (m/w/d)

Cybersecurity Technical Manager DACH

Technical Sales Representative - EMEA Paper & Board

Sales Representative(German Speaking)

BC Operations Supervisor- Wiesbaden (FT) Req# 2263

German Customer Care - Work On-site or Remote in Greece

Food and Beverage Attendant NA-03

Artel Inside Sales Specialist

Freight Forwarder, Airfreight/Luftfracht Import (m/w/d)

Technical Application Specialist (m/f/d) Molecular Diagnostics, DACH

Key Account Manager (m/w/d) Region: Rhein-Main

Freight Forwarder, Seafreight Import (m/w/d)

Sales Manager (New Business / Field) - Mid Market Sales

Program Manager

Presales Systems Engineer – Public Sector Regional

Pre-Sales Business Consultant - Retail/Media/Pharma/Chemical

Ich möchte aktuelle Job-E-Mails für Stellen als customer service representative in kronberg im taunus erhalten

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