20 beste Stellen als customer support german remote in home office – aktuell auf Personalsuche

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Digital Content Manager – German (m/f/d)

izmo Holdings UK Ltd
Home Office

Direkt bewerben

Details zur Stelle

Festanstellung | Vollzeit
36.000 € – 43.000 € pro Jahr
vor 3 Tagen

Qualifikationen

Mehrsprachig
Kundenberatung
Technischer Support
Digitales Marketing
Marketing

Vollständige Stellenbeschreibung

*Must have a minimum of 2 years Digital Website experience*
*Must be based in Germany*

Ready to make your mark in digital marketing? Join our growing international team and help shape the online success of a automotive brand. If you enjoy building relationships, delivering results and making a real difference, we'd love to hear from you!

About us:
izmocars is a global leader in digital marketing solutions for the automotive sector, providing cutting-edge website technology and innovative marketing programs to OEMs and dealerships worldwide. With a presence in 37 countries and operations in 15 languages, we deliver proven strategies that drive sales, service bookings, and enhanced dealer visibility.

More than just a website provider, izmocars takes a comprehensive approach to online retail, combining state-of-the-art technology, multilingual capabilities, and expert consultancy to deliver exceptional results. As part of our continued expansion, we are now establishing our German operations and are actively recruiting talented individuals to join our team and help us shape the future of digital marketing for our new German manufacturer.

Key Responsibilities:

Build trusting and reliable relationships with all Dealer Principals and website administrators in each dealership business across your designated German accounts.
Develop and implement effective digital marketing strategies tailored to individual automotive dealerships.
Provide expert consultation and support to dealerships, ensuring they understand and effectively utilise their website programme covering all services that are included.
Using your natural creative flare and results driven mindset, you will provide ideas, inspiration, and suggestions for new website content to drive search and lead results.
You will create and design banners, promotions, and content with the support of the izmo Creative Designers as necessary.
Audit and report on the performance and results of your dealer websites and plan future marketing strategy via a structured monthly 1-2-1 calls with each of your businesses you look after.
Proactively engage with clients, addressing their needs and persuading them to adopt recommended digital strategies.
Manage a portfolio of dealership accounts, ensuring each achieves optimal online performance.
Travel as required to client sites across Germany.

Key Requirements:

Marketing Degree or Equivalent Qualifications: Candidates must have a marketing degree or equivalent marketing/digital marketing qualifications or experience.
Front-Facing Customer Experience: Proven experience in outbound calling and direct customer engagement, delivering high-quality communication and support.
Proven Digital Experience: Demonstrated track record in digital content management and marketing campaigns, including hands-on experience with digital platforms and tools.
Technical Proficiency: Highly tech-savvy, with the ability to provide technical support, help, and guidance across various digital platforms and systems.
Strong Communication Skills: Exceptional ability to translate complex digital and marketing concepts into actionable steps for clients.
Proactive Problem Solver: A results-driven mindset with the ability to adapt and resolve challenges effectively.
Language Proficiency: Professional working proficiency in spoken and written German, essential for client communication and service delivery.
Use of CRM System: Use of the Company’s Customer Relationship Management (CRM) system is a core and mandatory part of their day-to-day responsibilities. Use of the CRM system is not optional, and the Employee is required to fully engage with, update, and maintain all relevant records within the system as directed by the Employer.
Reporting: You are required to submit accurate and complete monthly reports relating to their duties, activities, and any other relevant matters, in the format specified by the Employer and by the deadlines communicated.
Compliance - Data Entry and Record-Keeping Standards: The Employee must meet a minimum standard of data entry and record-keeping as specified by the Employer. This includes, but is not limited to, maintaining up-to-date information, ensuring accuracy, and adhering to any processes or guidelines for the effective management of Company records.

What We Offer:

A dynamic and international work environment.
Flexible remote working arrangements, with occasional office visits across Germany.

If you are a proactive digital marketing professional with exemplary customer service skills, we would love to hear from you.

How to Apply:

Please send your CV (English version) and a compelling cover letter detailing your relevant experience, availability and current notice period to [email protected].

*Note: In accordance with German anti-discrimination laws, we use the abbreviation (m/f/d) to denote male/female/diverse.

Job Types: Full-time, Permanent

Pay: 36.000,00€ - 43.000,00€ per year

Application Question(s):

Have you reviewed the salary range for this role?
We will be interviewing for this role immediately. Can you be flexible for interview?
This role is a remote position. However, there may be some travel required across Germany. Are you happy / flexible to travel as and when required?
Please attach English version of your CV. Thank you.

Experience:

Digital Marketing : 2 years (Required)
Customer Service: 2 years (Required)

Language:

native level German (Required)
business level English (Required)

Work Location: Remote

Direkt bewerben

Erweiterte Suche

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Ich möchte aktuelle Job-E-Mails für Stellen als customer support german remote in home office erhalten

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