20 beste Stellen als intern (m/f/d) in berlin – aktuell auf Personalsuche

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CRM Lead (m/f/d)

every -
Berlin

Jetzt bewerben

Details zur Stelle

Vollzeit
vor 10 Tagen

Leistungen

Kostenfreies oder vergünstigtes Deutschland-Ticket

Qualifikationen

CRM-Software
CRM
A/B-Test
Künstliche Intelligenz
Marketing

Vollständige Stellenbeschreibung

Intro

Making healthy eating effortless – with plant-based, chef-crafted meals that deliver maximum nutrition, flavour, and convenience. At Every, we help people reach their health goals while protecting the planet. Our vision goes beyond quick fixes – it's about sustainable wellbeing.

For our CRM team we are looking for a CRM Lead (m/f/d), who owns the customer lifecycle marketing at Every. You define the strategy, lead the team, and ship the work that turns first-time customers into long-term subscribers across all our markets. You have a passion for storytelling and marketing, and know how to combine creativity, customer insights, and data to create lifecycle experiences that drive engagement, retention, and long-term customer value. A senior, hands-on leadership role with direct founder access and a clear mandate to build.

Your responsibilities

Lifecycle marketing strategy end-to-end: onboarding, consumption activation, reorder cadence, churn prevention, win-back, loyalty.
The CRM system: segmentation, flow architecture, A/B testing, multi-channel execution across email, SMS, WhatsApp, and physical mail.
AI in execution: predictive models for timing, channel, and content; smart segmentation; AI-assisted design, copy, and translation. You treat AI as craft, not slideware.
The team: two Senior CRM Managers and a CRM Intern. You set the bar, run the rhythm, develop their careers.
Commercial accountability: retention and LTV translated into clear P&L impact.

What you bring

7–10 years in CRM, lifecycle, or retention marketing, with 3+ years leading a team. Lifecycle has been your specialty.
You've operated through a real scale-up phase at a digital (app) or physical consumer business. You know what breaks at €30M and again at €70M+, because you've been there.
Deep Klaviyo fluency (or comparable enterprise ESP). Subscription stack experience is a plus.
You read cohort curves, LTV charts, and churn-reason tables without help, and turn what you see into a sequenced roadmap.
You have a strong sense for storytelling and brand-driven marketing, and know how to turn lifecycle moments into cohesive, emotionally resonant customer journeys.
You've shipped AI in production CRM. Predictive models, generative content, automated translation pipelines.
You think in systems, not campaigns and build operating rhythms.
You give your team credit publicly and absorb blame privately.
Fluent English. German a meaningful plus.
Berlin-based

What we offer

A high level of ownership in your role from day one
A hybrid working model with a beautiful office in Kreuzberg
Free lunches at the office
30% employee discount on Every products
Subsidised Deutschlandticket and Urban Sports Club membership
30 days of annual leave

Next steps

Send us your CV and a short note covering:

The single most leveraged lifecycle initiative you've shipped, and what it delivered in CM2, LTV, or retention terms.
A retention or churn-save problem you solved that someone else had given up on.
Why this role, why now, why every.

Don't tick every box? That's okay – we still encourage you to apply. Just send us your application and we'll get back to you as soon as possible.

We look forward to hearing from you!

About us

We aim to simplify healthy living. The future lies in delicious, sustainable food options that inspire better eating habits.

Jetzt bewerben

Erweiterte Suche

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Ich möchte aktuelle Job-E-Mails für Stellen als intern (m/f/d) in berlin erhalten

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