20 beste Stellen als network engineer in oberhaching, by – aktuell auf Personalsuche

Support Engineer
Content Guru —Gilching
- Vollzeit
- Informatik
- Bachelor
- Mit Reiseanteil
Direkt bewerben
Senior Embedded Linux Engineer (all genders) - Yocto · Python · IoT Edge
Wemolo —München
- Vollzeit
- Hybrides Arbeiten
- Informatik
- Java
- C++
14 Tage
Product Engineer
Finto —München
- 30.000 € – 130.000 € pro Jahr
- Vollzeit
- JavaScript
- APIs
- Künstliche Intelligenz
IT Security & Network Engineer (m/w/d)
Lauterbach GmbH —Höhenkirchen-Siegertsbrunn
- Vollzeit
- Erfahrung mit Netzwerken
- Weiterbildungsprogramme
Direkt bewerben
Cybersecurity Design Engineer
Quest Global —München
- Vollzeit
- C++
- Kommunikationsfähigkeit
- Python
Direkt bewerben
Site Reliability Engineer (m/f/d)
Allianz —München
- Vollzeit
- Azure
- DevOps
- Java
Senior Machine Learning Engineer/ Research Scientist
Tools for Humanity —München
- Vollzeit
- Machine Learning
- Python
Network Engineer (Mensch)
Neura Robotics —München
- Vollzeit
- Englisch
Direkt bewerben
Azure Cloud Engineer
Avanade —München
- Azure
- DevOps
- Scripting
5 Tage
Machine Learning Systems & Infrastructure Engineer
SpAItial —München
- Vollzeit
- Azure
- SQL
- AWS
Master student (d/f/m) in the field of onboard AI/ML for 5G/6G Satellite Non-Terrestrial Networks
Airbus Defence and Space GmbH —München
- Vollzeit
- C++
- Künstliche Intelligenz
- Python
12 Tage
(Senior) Robotics AI Engineer – Training & Deployment (Physical AI) (human)
Neura Robotics —München
- Vollzeit
- Azure
- Informatik
- Englisch
Direkt bewerben
Senior Embedded Linux Software Engineer
Auterion —München
- Schemata
- Master
- C++
- Flexible Arbeitszeiten
Direkt bewerben
Senior Netzwerkadministrator / Network Engineer (m/w/d)
Fonds Finanz Maklerservice GmbH —München
- Azure
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
IT Security Engineer (m/f/d)
Quantum-Systems GmbH —Gilching
- Vollzeit
- Azure
- Informatik
- Englisch
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Direkt bewerben
Product Engineer
VirtuHire —München
- 40.000 € – 130.000 € pro Jahr
- Vollzeit
- Bachelor
- JavaScript
- APIs
Direkt bewerben
Network Engineer (m/w/d)
Skaylink —München
- Vollzeit
- Hybrides Arbeiten
- Englisch
- Empfehlungsprogramm
Direkt bewerben
Senior Engineer, Resource Optimization & Algorithm, IRIS2
SES —München
- Datenanalyse
- Forschungserfahrung
- Master
Devops Engineer
Verimatrix —München
- Vollzeit
- Informatik
- DevOps
- Java
Direkt bewerben
1 Tag
Senior IT Operations Specialist (all genders)
Blackwave GmbH —Taufkirchen
- Vollzeit
- Azure
- Englisch
- AWS
- Flexible Arbeitszeiten
Direkt bewerben

Ich möchte aktuelle Job-E-Mails für Stellen als network engineer in oberhaching, by erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

network engineer jobs near oberhaching, by

Support Engineer

Content Guru -
Gilching

Direkt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Informatik
Bachelor
Erfahrung mit Netzwerken
Softwareentwicklung
Linux
Kommunikationsfähigkeit
Niederländisch

Vollständige Stellenbeschreibung

Support Engineer

Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution.

We’re looking for a technically capable and customer-focused Support Engineer to join our growing support team. If you enjoy solving complex problems, working directly with customers, and delivering reliable, high-quality service, we’d love to hear from you.

What we are looking for…

We’re seeking a proactive and motivated Support Engineer with strong technical and communication skills. You’ll take ownership of customer incidents and service requests from initial report through to resolution, ensuring high service standards and excellent customer satisfaction.

You’ll work as part of an international support team, providing technical assistance via phone, email, and web portals, and contributing to the ongoing improvement of our platform and services. The role operates on a shift rota basis to support our customers’ needs.

Location…

This role is based in our Gilching, Munich head office. Some occasional travel to customer sites may be required.

Key responsibilities of the role…

Technical Support & Incident Management

Diagnose, troubleshoot, and resolve technical issues across our platform
Follow established troubleshooting, testing, and quality assurance processes
Take full ownership of incidents from report to resolution
Log, manage, and update support tickets in line with SLAs
Liaise with internal teams and external suppliers to resolve faults
Escalate complex issues where appropriate, while retaining ownership
Identify trends and recurring technical issues and report them to management

Customer Service & Communication

Act as the first point of contact for customer enquiries
Respond promptly and professionally via phone, email, and portals
Provide clear, concise, and jargon-free communication
Keep customers informed of progress and expected resolution times
Build strong, trusted relationships with customers
Maintain a calm and professional approach at all times

Continuous Improvement & Documentation

Maintain accurate, clear, and accessible system records
Ensure documentation is up to date and easy to understand
Proactively suggest and support process improvements
Continuously develop knowledge of our platform and customer solutions
Support software upgrades and release packages
Contribute to internal tooling and automation where appropriate

Customer Consultancy & Service Reviews

Support customer service reviews when required
Provide technical consultancy for key services
Act as an escalation point for customers, partners, and suppliers when needed

About you…

Bachelor’s degree in a STEM or Computer Science-related subject, or equivalent experience
Strong technical problem-solving skills
Excellent written and verbal communication skills
Ability to remain professional under pressure
Strong attention to detail
Ability to manage multiple tasks without compromising service levels
Proactive and self-motivated approach
Commitment to delivering high standards of customer satisfaction
Willingness and flexibility to work on a shift rota, including occasional out-of-hours support

Desirable:

Experience in a customer-facing technical role
Fluent in German and English essential
Second- or third-line support experience
Network troubleshooting experience
Knowledge of Linux, Microsoft, or networking technologies
Experience with software development languages
Additional language skills (e.g. French, Dutch, Spanish, Japanese)

About the Company…

Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations.

Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more.

We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.

Direkt bewerben

Erweiterte Suche

network engineer Jobs in oberhaching, by

Support Engineer

Senior Embedded Linux Engineer (all genders) - Yocto · Python · IoT Edge

Product Engineer

IT Security & Network Engineer (m/w/d)

Cybersecurity Design Engineer

Site Reliability Engineer (m/f/d)

Senior Machine Learning Engineer/ Research Scientist

Network Engineer (Mensch)

Azure Cloud Engineer

Machine Learning Systems & Infrastructure Engineer

Master student (d/f/m) in the field of onboard AI/ML for 5G/6G Satellite Non-Terrestrial Networks

(Senior) Robotics AI Engineer – Training & Deployment (Physical AI) (human)

Senior Embedded Linux Software Engineer

Senior Netzwerkadministrator / Network Engineer (m/w/d)

IT Security Engineer (m/f/d)

Product Engineer

Network Engineer (m/w/d)

Senior Engineer, Resource Optimization & Algorithm, IRIS2

Devops Engineer

Senior IT Operations Specialist (all genders)

Ich möchte aktuelle Job-E-Mails für Stellen als network engineer in oberhaching, by erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt