20 beste Stellen als customer experience analyst in berlin – aktuell auf Personalsuche

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customer experience analyst jobs near berlin

Data Analyst – Fraud & Financial Crime

N26 -
Berlin

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Details zur Stelle

Leistungen

Umzugskostenzuschuss
Homeoffice-Möglichkeit

Qualifikationen

Tableau
SQL
Präsentationserfahrung
Kommunikationsfähigkeit
Python
Analytik

Vollständige Stellenbeschreibung

Summary

We are seeking an organised and self-motivated Data Analyst to work embedded in our Banking Foundations (Customer Risk Lifecycle) team, to help shape the development of one of the world's leading FinTech products.

About the opportunity

As a Data Analyst you will enable our product and business segment (CRL - including focus on the AFC Operations function) in the Banking Foundations domain to make data-driven decisions. You will monitor, measure and analyse the effectiveness of your product teams' initiatives, as well as help drive the strategy of your business segment. You are here to establish a data-mindset and thereby to foster a culture of continuous learning and improvement. You will work in a cross functional setup, working closely with other analysts, engineers, designers, and product managers.

In this role, you will:

Help us set the right goals: Develop clear and measurable targets based on an initiatives' scope. Improve our overall forecasting and goal setting capabilities.
Handle stakeholders: Be an internal go-to-person for your teams when it comes to data related questions.
Evaluate initiatives: Support Product experimentation & testing initiatives; design test plans, obtain cross-functional alignment, execute robust analysis, and deliver actionable insights. Share these learnings through clear documentation and concise and empathic communication.
Contribute to self-serve data platform: Help building the right analytics foundations ,by pairing up with technical peers, so our product teams can interact with data and extract the right insights themselves.
Provide monitoring tools: Build the dashboards your team looks at every week to make sure they are impacting our company OKRs.
Improve data literacy of organisation: Educate teams to become independent when it comes to data access and understanding function led training and team wide workshops to foster data driven culture.
Be part of our data-community: Collaborate with a broad range of analytics teams at N26 to utilise shared platforms, insights and innovations.
Support some of the following product & business team initiatives (not limited to):
- You support your team in discovery of new product ideas, identifying user friction points and business opportunities.
- Evaluate your teams' continuous releases making sure they are delivering on business goals via experimental or observational methods.
- Collaborate with UX researchers to combine qualitative and quantitative research for better product hypotheses.
- During product development you make sure all data needed for future evaluation is being captured through set up of tracking events or as part of the backend service.
- Drive the quantitative analysis on your segment, being responsible for the insights and business discovery on the team.

What you need to be successful:

Background:

3+ years of experience within the Product or Analytics field.

Skills:

Strong understanding of statistical methods used in the analysis of experimental and observational data.
Highly experienced with SQL and Python/R for analytics
Experience working with one or more common data visualisation tools (Tableau, Metabase, Looker, Superset, etc)
Good presentation skills and communication skills.
Having experience in high growth startups managing topics like Fraud or AFC would be a plus.
Having experience in quantitative research would be a plus.
Having experience in fintech would be a plus.

What's in it for you:

Accelerate your career growth by joining one of Europe's most talked about disruptors .
Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
As an N26 employee, you will have access to a Premium subscription on your personal N26 bank account, as well as subscriptions for friends and family members.
Additional day of annual leave for each year of service.
A high degree of autonomy and access to cutting-edge technologies—all while working with a friendly team of peers of diverse nationalities, experiences, and backgrounds.
A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today's digital world. Technology and design empower everything we do and it's how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Sounds good? Apply now for this position. Do you see yourself thriving in this role? We'd love to see your application even if you don't meet 100% of the criteria. You may just be the right fit for this or other roles!

Equal opportunities for all

At N26, we believe our strength lies in our people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success. We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages.

We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We're here to support you!

Discover more about Diversity & Inclusion at N26: https://n26.com/en-eu/diversity-and-inclusion

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Erweiterte Suche

customer experience analyst Jobs in berlin

Data Analyst – Fraud & Financial Crime

Investment Associate (Full Time - Remote)

Product Owner (m/w/d)

Customer Experience Manager (m/w/d)

Senior Product Analyst - Shop Analytics (all genders)

Monitoring & Oversight Analyst (Relocation to Luxembourg)

Data Engineer, Fraud

Credit Risk Analyst – SME (m/f/d)

Cloud Infrastructure Cost Analyst (FinOps)

Investment Executive (Full Time - Remote)

Oliver Wyman - Data & Analytics Consulting - Analyst (m/f/d) - Berlin

Investment Analyst [AMS, BER or MUN]

Fincrime Analyst (Relocation to Luxembourg)

Growth Analyst (m/f/d)

Team Lead Fraud Operations (m/f/x)

(Jr.) Operations Systems Analyst (m/f/d)

Data Analyst - mid or senior level (F/M/X)

Support Analyst (German Speaking)

Senior Data Analyst (f/d/m)

Data Analyst ( M/F/D )

Ich möchte aktuelle Job-E-Mails für Stellen als customer experience analyst in berlin erhalten

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About the opportunity

In this role, you will:

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What's in it for you:

Who we are

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