Upway is a fast growing startup building the largest marketplace for refurbished e-bikes globally. We have refurbished over 100,000 e-bikes in just four years and are growing fast! We are looking for a Bike Mechanic for our Upway Illingen Refurbishment Centre, currently our largest Centre in the world. The mechanic team repairs a large number of different used e-bikes and refurbishes them to excellent condition, providing Upway’s customers with a vast and high-quality e-bike selection.
As a Mechanic, you will carry out the entire repair process of an e-bike and ensure that the bikes are delivered in excellent quality. You will work with your teammates in our Refurbishment Centre in Illingen, dealing with e-bikes only and using the highest quality materials and most modern tech there is. Due to the large selection of different e-bikes (speed bikes, mountain bikes, city bikes, cargo bikes; heavily used to almost new), the job remains varied and highly challenging.
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Full Repair Cycle: You manage the entire process, from initial assessment and inspection to precise fault detection, professional spare parts selection, and the execution of the actual repair.
- Technical Authority: You determine the necessary scope of the repair, making decisions based on technical expertise, not customer requests.
- Quality Assurance: You conduct meticulous quality controls to ensure our customers receive perfectly refurbished e-bikes at all times.
- Expert Input: You contribute your specialized knowledge in hardware and software.
- Continuous Improvement: You actively participate in the ongoing enhancement of our repair processes and the overall quality of our e-bikes.
- Team Collaboration: You are an important team player, contributing your ideas for optimizing the workshop operations and workflows.
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Professional Background: You have experience as a bicycle mechanic, two-wheel mechanic, two-wheel mechatronics technician, automotive mechanic (Kfz-Mechaniker:in), or possess mechanical/craftsmanship experience from a similar field. Ideally, you have completed one of the relevant vocational training programs (apprenticeships). However, we also welcome career changers (Quereinsteiger) who bring a solid understanding of (E-)bike repairs!
- Skills & Attitude: You are highly organized and enjoy thorough, independent work.
- Growth Mindset: You enjoy experimenting with new repair processes and continuously improving them.
- Language Skills: You have good proficiency in German and/or English.
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Diverse Workload: You will work on a huge variety of different e-bikes, ensuring constant variety in terms of bike types, models, and brands. You will become an absolute expert in the e-bike market, having seen almost every bicycle in your workshop.
- Modern Workspace: You work with state-of-the-art tools and equipment—including the latest repair diagnostic devices—in a comfortable environment featuring electric stands.
- Expert Team: Your team consists of experienced mechanics from whom you can learn a great deal.
- Focus on Mechanics: You will have no direct customer contact, allowing you to focus entirely on what you enjoy most—wrenching and repairs!
- Work-Life Balance: You always have your weekends free, as we only work on weekdays.
- Compensation: You will receive a competitive fixed monthly salary.
- Career Growth: We evaluate your performance every six months, giving you the opportunity for promotion and professional advancement.
- Startup Culture: Upway is a young company with a great team and ample room for your personal development. Grow with the company and help ensure that your workplace brings joy to you and your team every day!
At Upway, we are making electric mobility accessible to everyone. We are looking for high intelligence, high energy and high integrity people to join us on an exciting journey and reshape mobility with us.
Our mission is to make e-bikes the norm, redefining how the world moves. As the global leading platform for certified pre-owned and refurbished e-bikes, we proudly serve customers across nine countries, including France, Germany and the US.
We are an international company and operate from Paris, Antwerp, Berlin, Dusseldorf, Los Angeles, Amsterdam and New York. In just three years, we achieved a fast paced growth, ambitious expansion and secured $120M+ from leading investors, including Sequoia, Exor Seed, Korelya Capital & GFC.
