20 beste Stellen als front office in blankenfelde mahlow, bb – aktuell auf Personalsuche

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ABC Workspaces GmbH —Berlin
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Guest Relations Agent - Executive Lounge (m/f/*) at Hilton Berlin

Hilton -
Berlin

Jetzt bewerben

Details zur Stelle

Vollzeit
vor 9 Tagen

Leistungen

Firmenevents
Empfehlungsprogramm

Qualifikationen

Microsoft Powerpoint
Gastgewerbe
Microsoft Excel
Doktorat
Microsoft Office
Zeitmanagement

Vollständige Stellenbeschreibung

Apply
if you’re a passionate host or hostess who looks forward to taking the stage every day alongside a strong, experienced team to provide outstanding service to our guests from around the world, deliver on our quality promises, and create experiences and lasting memories.

Hilton has been one of the most consistently successful companies for over 100 years and is a pioneer in the hospitality industry.

We want to continue making history!

To achieve this, a high level of professionalism is required.

The hospitality industry is one of the most exciting and diverse sectors, offering countless opportunities.

Showcase and share your passion and skills, express your individuality within our Hilton family, and grow with us!

Our Executive Lounge is designed to offer our international VIP guests exceptional comfort—from separate check-in and check-out to meeting and conference facilities, as well as complimentary breakfast and dinner.

Your responsibilities are as follows:

Create a welcoming atmosphere—you’ll serve as a warm and friendly point of contact for our VIPs and regular guests on-site, treating them as equals
Standard front office tasks (check-in/check-out, room assignments, billing)
Confident handling of guest complaints
Managing and maintaining the customer loyalty program
Responsibility for cleanliness and hygiene in accordance with HACCP guidelines
Responsibility for ensuring smooth service in the lounge, including the buffet and beverage station
General administrative and organizational tasks (correspondence, concierge duties, etc.), communication with all other departments in the hotel

What We Expect From You

Successfully completed training in the hospitality industry
Work experience at the front desk
Very good German and good English skills (spoken and written)
Very good communication skills and a well-groomed appearance
A conscientious work ethic
Very good organizational and time management skills
A keen eye for quality
Proficiency with internal programs and advanced knowledge of all standard MS Office products (Excel/PowerPoint)

What We Offer You
A comprehensive welcome program and thorough onboarding in a highly motivated, international, and stable work environment
Promotion of teamwork and camaraderie among employees
Referral bonus for employees you recruit
Family-like work atmosphere
Access to Hilton Worldwide University with thousands of free personalized learning opportunities, as well as regular training programs and professional development opportunities
Performance-based compensation in line with industry standards, as well as vacation entitlement in accordance with the collective bargaining agreement
Accommodations at Hilton hotels worldwide (at employee rates so attractive that we’d rather not mention them here)
Great employee benefits in areas such as shopping, flights, fashion, leisure, sports, tickets, housing, food, technology, cell phone service, etc.
A wide variety of meal options at low cost in our in-house team restaurant
Annual birthday celebrations with ever-changing gifts, as well as personalized recognition of work anniversaries
Personalized development opportunities through regular career discussions with your supervisor

What else you should know
Every company has its own expectations for future employees—but as we all know, nobody’s perfect. So please don’t let that discourage you. Feel free to apply anyway. What matters most to us is your personality—we can teach you anything you might be missing. In any case, we look forward to meeting you!

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Jetzt bewerben

Erweiterte Suche

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Ich möchte aktuelle Job-E-Mails für Stellen als front office in blankenfelde mahlow, bb erhalten

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