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site reliability engineer (f/m/d) – observability & internal tools jobs near eichwalde, bb

AI GTM Engineer (f/m/d)

Trusted Shops SE (DE) -
Berlin

Direkt bewerben

Details zur Stelle

Vollzeit

Leistungen

Firmenevents
Flexible Arbeitszeiten

Qualifikationen

CRM-Software
Vertrieb
Salesforce
Master
JavaScript
CRM
APIs
Certified Scrum Master
Künstliche Intelligenz
Python

Vollständige Stellenbeschreibung

At Trusted Shops, we’re shaping Europe’s Community of Trust – a space where Businesses and Consumers connect with confidence, transparency, and security. Every day, millions of Users and thousands of Companies across Europe trust us to deliver safe, reliable, and seamless digital experiences.

To join our Revenue Operations Department, we are looking for a:

AI GTM Engineer (f/m/d)

Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)

As GTM Engineer, you are the architect behind Trusted Shops' agentic revenue infrastructure. You build, deploy, and maintain the AI agents and automated workflows that transform how Sales, AM, and CSM teams operate day to day. Where others talk about AI transformation, you make it real: autonomous CRM updates from call transcripts, AI co-pilots that guide reps through deals, predictive churn alerts that trigger proactive outreach, and dynamic pipeline scoring that adapts in real time.

Your Key Responsibilities:

Build and deploy AI agents that act as co-pilots for Sales, AM, and CSM – from deal guidance and next-best-action recommendations to automated follow-ups and renewal nudges
Implement autonomous data orchestration: agents that listen to calls, parse emails, and update CRM fields with high accuracy, keeping the data foundation "AI-ready" at all times
Develop agentic automation frameworks that go beyond simple "if-this-then-that" workflows – agents that reason, adapt, and act on complex business logic
Design and maintain the signal-based data architecture that feeds AI models with real-time behavioural, engagement, and usage signals
Build automated forecasting pipelines that deliver floor/ceiling predictions based on historical patterns and current pipeline velocity
Collaborate with the Process Manager to translate process designs into technical implementations and automated workflows
Work closely with PlatformOps, Engineering and Data teams to ensure seamless integration across the tech stack (Salesforce, Hubspot, BI)
Continuously evaluate and integrate new AI tools and platforms; stay ahead of the rapidly evolving agentic AI landscape
Monitor agent performance, accuracy, and reliability; implement guardrails and feedback loops

Why Join Trusted Shops?

Shape the Future of AI at Scale: Drive how AI becomes an integral part of the product DNA of a European leading trust Tech Company
Modern Tech Stack: Work hands-on with cutting-edge Generative AI Frameworks, scalable Architectures, and the latest Technologies that power innovative digital Solutions
Growth and Learning Culture: Keep growing with dedicated time and budget for continuous learning, AI exploration, and professional development in an environment that values curiosity and innovation
Flexible Work Environment: Benefit from remote work options, flexible hours, and a healthy Work-Life Balance that supports you both professionally and personally
Inclusive and Purpose-Driven Culture: Join a diverse, open-minded Team that believes in building trust, empowering People, and driving meaningful progress - together

3+ years of experience in a technical GTM, Sales Engineering, RevOps Engineering, or Marketing/Sales Automation role
Strong hands-on skills in building automations and integrations (APIs, webhooks, iPaaS platforms)
Profound experience with AI/ML in a business context – you've built or managed AI-powered workflows, chatbots, scoring models, or similar
Proficiency in prompt engineering and the ability to "program" AI agents to follow complex business logic
Familiarity with LLM-based tools and agentic AI frameworks
Solid understanding of CRM data models (ideally Salesforce) and how to maintain data quality at scale
Comfortable with scripting/coding (Python, JavaScript, or similar) – you can build prototypes and debug integrations
Passionate about the intersection of AI and revenue – you follow the space, experiment with new tools, and have strong opinions on what works
Fluent English; German is a plus

What we offer you:

Hybrid work: Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Translation Career Page: English

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Ich möchte aktuelle Job-E-Mails für Stellen als site reliability engineer (f/m/d) – observability & internal tools in eichwalde, bb erhalten

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